Lexmark XC8163 .Users Guide PDF - Page 240
Print jobs do not print, Step 6, Settings, Paper, Media, Configuration, Media Types, Notes
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Troubleshooting 240 Action Yes Step 6 Go to step 7. a Make sure that the printer settings for texture and weight match the paper being loaded. From the home screen, touch Settings > Paper > Media Configuration > Media Types. Note: Rough paper texture and heavy paper weight may print more slowly. b Print the document. No The problem is solved. Is the printer printing slow? Step 7 Remove held jobs. Go to step 8. The problem is solved. Is the printer printing slow? Step 8 a Make sure that the printer is not overheating. Contact customer support. Notes: • Allow the printer to cool down after a long print job. • Observe the recommended ambient temperature for the printer. For more information, see "Selecting a location for the printer" on page 11. b Print the document. The problem is solved. Is the printer printing slow? Print jobs do not print Action Yes Step 1 The problem is a From the document you are trying to print, open the Print solved. dialog, and then check if you have selected the correct printer. b Print the document. Is the document printed? Step 2 a Check if the printer is on. b Resolve any error messages that appear on the display. c Print the document. The problem is solved. Is the document printed? No Go to step 2. Go to step 3.
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