Lexmark XC8163 .Users Guide PDF - Page 258
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Troubleshooting 258 Action Yes Step 3 a Remove, and then insert the imaging unit. Go to step 4. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs. b Print the document. No The problem is solved. Do horizontal white lines appear on prints? Step 4 Replace the imaging unit, and then print the document. Contact customer The problem is support. solved. Do horizontal white lines appear on prints? Vertical white lines Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Yes Step 1 Go to step 2. a Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded in the tray. • You can also change the setting on the printer control panel. From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type. b Print the document. No The problem is solved. Do vertical white lines appear on prints?