Clearing jams
............................................................................................
204
Avoiding jams
..................................................................................................................................................
204
Identifying jam locations
...............................................................................................................................
205
Paper jam in trays
...........................................................................................................................................
206
Paper jam in the multipurpose feeder
.......................................................................................................
208
Paper jam in the automatic document feeder
........................................................................................
209
Paper jam in the standard bin
........................................................................................................................
211
Paper jam in door B
.........................................................................................................................................
212
Paper jam in the finisher bin
.........................................................................................................................
215
Staple jam in door G
........................................................................................................................................
217
Paper jam in door K
........................................................................................................................................
220
Paper jam in door J
.........................................................................................................................................
221
Paper jam in door N
.......................................................................................................................................
223
Paper jam in door L
........................................................................................................................................
224
Paper jam in the staple finisher bin
............................................................................................................
225
Staple jam in door J
.......................................................................................................................................
225
Troubleshooting
.......................................................................................
228
Network connection problems
....................................................................................................................
228
Hardware options problems
........................................................................................................................
230
Issues with supplies
.......................................................................................................................................
232
Paper feed problems
.....................................................................................................................................
234
Printing problems
............................................................................................................................................
237
Color quality problems
..................................................................................................................................
260
Faxing problems
..............................................................................................................................................
263
Scanning problems
........................................................................................................................................
266
Contacting customer support
......................................................................................................................
270
Upgrading and migrating
.........................................................................
271
Hardware
............................................................................................................................................................
271
Software
............................................................................................................................................................
293
Firmware
...........................................................................................................................................................
294
Notices
.......................................................................................................
295
Index
...........................................................................................................
310
Contents
6