Lexmark Xs463de User Guide
Lexmark Xs463de - Mono Laser Mfp P/C/S 40Ppm 1200X Manual
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- Lexmark Xs463de | User Guide - Page 1
X46x Series User's Guide February 2009 Machine type(s): 7014, 4569, 4570 Model(s): 431, 636, 63W, n01, n02, g01, g02, n11, n12, g11, g12, hn1, hn2, wh1, wh2 www.lexmark.com - Lexmark Xs463de | User Guide - Page 2
a fax card ...47 Installing hardware options...50 Installing a 250- or 550-sheet drawer...50 Attaching cables...51 Verifying printer setup...52 Printing a menu settings page...52 Printing a network setup page ...53 Setting up the printer software...53 Installing printer software ...53 Updating - Lexmark Xs463de | User Guide - Page 3
Lexmark products...74 Recycling Lexmark packaging...74 Returning Lexmark cartridges for reuse or recycling...75 Reducing printer noise...75 Loading paper and specialty media 77 Setting the Paper Size and Paper Type...77 Configuring Universal paper settings...77 Avoiding jams...78 Loading trays - Lexmark Xs463de | User Guide - Page 4
card stock...98 Printing confidential and other held jobs...99 Holding jobs in the printer ...99 Printing confidential and other held jobs from Windows quick copy...105 Copying using the ADF...105 Copying using the scanner glass paper from a selected tray ...107 Copying on both sides of the paper - Lexmark Xs463de | User Guide - Page 5
Canceling a copy job...112 Canceling a copy job while the document is in the ADF 112 Canceling a copy job while copying pages using the scanner glass 112 Canceling e-mail using the touch screen...118 Sending an e-mail using a shortcut number ...118 Sending an e-mail using the address book ...119 - Lexmark Xs463de | User Guide - Page 6
Web Server for fax setup...134 Setting the date and time...134 Turning daylight saving time on or off ...134 Sending a fax...135 Sending a fax using the printer control panel...135 Sending a fax using the computer ...135 Creating shortcuts...136 Creating a fax destination shortcut using the Embedded - Lexmark Xs463de | User Guide - Page 7
a fax ...143 Scanning to an FTP address 144 Scanning to an FTP address...144 Scanning to an FTP address using the keypad ...144 Scanning to an FTP address using a shortcut number...144 Scanning to an FTP address using the address book ...145 Creating shortcuts...145 Creating an FTP shortcut using - Lexmark Xs463de | User Guide - Page 8
menu...161 Custom Names menu...161 Custom Scan Sizes menu ...161 Universal Setup menu...162 Reports menu...163 Network/Ports menu...164 Active NIC menu...164 Standard Network or Network menus ...164 SMTP Setup menu ...166 Network Reports menu ...167 Network Card menu...167 TCP/IP menu ...168 - Lexmark Xs463de | User Guide - Page 9
232 Ordering supplies...233 Ordering toner cartridges...233 Ordering a photoconductor kit ...233 Ordering ADF replacement parts...234 Moving the printer to another location...234 Shipping the printer...235 Administrative support 236 Finding advanced networking and administrator information 236 - Lexmark Xs463de | User Guide - Page 10
255 Install Tray ...255 Invalid PIN...255 Load with ...255 Load manual feeder with ...255 Memory full, cannot print faxes...256 Network/Network ...256 No analog phone line connected to modem, fax is disabled 256 No answer...256 No dial tone...256 Paper Change: Load Tray - Lexmark Xs463de | User Guide - Page 11
/USB ...258 30 Invalid refill, change toner cartridge...258 31 Replace defective cartridge ...258 32 Cartridge part number unsupported by device ...258 34 Short paper ...258 35 Insufficient memory to support Resource Save feature 259 37 Insufficient memory to collate job ...259 37 Insufficient - Lexmark Xs463de | User Guide - Page 12
84 PC Kit life warning...263 88 Cartridge low...263 88.yy Cartridge nearly low...264 88.yy Replace cartridge ...264 200-282.yy paper jam...264 290-295.yy scanner jam...264 293 Replace all originals if restarting job...264 293.02 Flatbed Cover Open ...264 294 ADF Jam...265 840.01 Scanner Disabled... - Lexmark Xs463de | User Guide - Page 13
...278 Hard disk with adapter...278 Internal Solutions Port ...278 Memory card ...278 Solving paper feed problems...279 Paper frequently jams ...279 Paper trays...279 Paper jam message remains after jam is cleared ...280 Page that jammed does not reprint after you clear the jam 280 Solving print - Lexmark Xs463de | User Guide - Page 14
14 - Lexmark Xs463de | User Guide - Page 15
or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION-POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments - Lexmark Xs463de | User Guide - Page 16
-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS. Safety - Lexmark Xs463de | User Guide - Page 17
maintaining the printer • Troubleshooting and solving problems Help using the printer software Find it here Setup documentation-The setup documentation came with the printer and is also available on the Lexmark Web site at www.lexmark.com/publications/. User's Guide-The User's Guide is available - Lexmark Xs463de | User Guide - Page 18
updates, and technical support: • Documentation • Driver downloads • Live chat support • E-mail support • Telephone support Warranty information Find it here Lexmark Support Web site-support.lexmark and the back of the printer), and have it ready when you contact support so that they may serve you - Lexmark Xs463de | User Guide - Page 19
Basic model 3 2 1 8 7 6 4 5 1 Front door release button 2 Printer control panel 3 Automatic Document Feeder (ADF) 4 Standard exit bin with overhead light 5 Paper stop 6 Standard 250-sheet tray 7 Multipurpose feeder door 8 Front door Learning about the printer 19 - Lexmark Xs463de | User Guide - Page 20
USB port to connect the printer to the computer. 5 Fax wall connection port Note: The Fax ports are present only when a fax card is installed. 6 Fax telephone connection port Note: The Fax ports are present only when a fax card is installed. 7 Rear door 8 Power switch 9 Printer power cord socket 10 - Lexmark Xs463de | User Guide - Page 21
a fax using the printer control panel. • Send a fax to multiple fax destinations at the same time. • Scan documents and send them to your computer, an e-mail address, a flash drive, or an FTP destination. • Scan documents and send them to another printer (PDF by way of FTP). Note: The fax function - Lexmark Xs463de | User Guide - Page 22
ADF scans both sides of the page automatically. When using the ADF: • Load the document into the ADF faceup, short edge first. • Load up to 50 sheets of plain paper in the ADF input tray. • Scan left corner. • Scan or copy documents up to 215.9 x 355.6 mm (8.5 x 14 in.). • Scan documents with mixed - Lexmark Xs463de | User Guide - Page 23
of 1 appears if the entire number is deleted by pressing numerous times. In the Fax Destination List, press to delete the right-most digit of a number entered manually. You can also press to delete an entire shortcut entry. Once an entire line is deleted, another press of causes the cursor to move - Lexmark Xs463de | User Guide - Page 24
display. Understanding the home screen After the printer is turned on and a short warm-up period occurs, the display shows a basic screen which is referred to as the home screen. Use the home screen buttons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to - Lexmark Xs463de | User Guide - Page 25
Display item Description 5 Status message bar • Shows the current printer status such as Ready or Busy. • Shows printer conditions such as Toner Low. • Shows intervention messages to give instructions on what you should do so the printer can continue processing, such as Close door. 6 Status/ - Lexmark Xs463de | User Guide - Page 26
Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls right Back Navigates back to the previous screen Learning about the printer 26 - Lexmark Xs463de | User Guide - Page 27
The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: • Print job • Copy job • Fax • FTP • E-mail send Each heading has a list of clear messages, and then proceed with the job. Learning about the printer 27 - Lexmark Xs463de | User Guide - Page 28
saved, and it does not become the default setting. Attendance message alert If an attendance message occurs which affects a function, such as copy or fax, then a solid red exclamation point appears over the function button on the home screen, and the red indicator light blinks. Learning about the - Lexmark Xs463de | User Guide - Page 29
connectivity and memory capacity by adding optional cards. The instructions in this section explain how to install the available cards; you can also use them to locate a card for removal. Available internal options • Memory cards - Printer memory - Flash memory - Fonts • Firmware cards - Bar Code - Lexmark Xs463de | User Guide - Page 30
This task requires a flathead screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any - Lexmark Xs463de | User Guide - Page 31
electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Flash memory or firmware card connectors 2 Fax card connector 3 Lexmark Internal Solutions Port or printer hard disk connector 4 Memory card connector Additional printer setup 31 - Lexmark Xs463de | User Guide - Page 32
memory card can be purchased separately and attached to the system board. To install the memory card: 1 Access the system board. 2 Unpack the memory card. Note: Avoid touching the connection points along the edge of the card. 3 Open the memory card connector latches. Additional printer setup - Lexmark Xs463de | User Guide - Page 33
4 Align the notches on the memory card with the ridges in the connector. 1 Notches 2 Ridges 5 Push the memory card straight into the connector until it clicks into place. Note: After the memory card is installed, make sure the memory card connector latches return to the latched vertical position and - Lexmark Xs463de | User Guide - Page 34
Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. Note: This task requires a flathead screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the - Lexmark Xs463de | User Guide - Page 35
pins 4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Release the latch, and then close the system board door by lowering the scanner. Additional printer setup 35 - Lexmark Xs463de | User Guide - Page 36
lock the system board into place. Warning-Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved. Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional - Lexmark Xs463de | User Guide - Page 37
3 Locate the appropriate connector on the system board. Note: If an optional printer hard disk is currently installed, then the printer hard disk must first be removed. To remove the hard disk: a Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the - Lexmark Xs463de | User Guide - Page 38
b Remove the screws holding the printer hard disk in place. c Remove the printer hard disk by pulling it upward to unseat the standoffs. Additional printer setup 38 - Lexmark Xs463de | User Guide - Page 39
d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. 4 Remove the metal cover from the ISP opening. Additional printer setup 39 - Lexmark Xs463de | User Guide - Page 40
the tee has latched completely, and that the tee is seated firmly onto the system board. 6 Install the ISP onto the plastic tee. Angle the ISP over the plastic tee, and then approach the the plastic tee until the ISP is seated between the guides of the plastic tee. Additional printer setup 40 - Lexmark Xs463de | User Guide - Page 41
. 11 Insert the plug of the ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. Additional printer setup 41 - Lexmark Xs463de | User Guide - Page 42
. For more information, see "Installing a printer hard disk" on page 43. 13 Release the latch, and then close the system board door by lowering the scanner. 14 Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place. Warning-Potential Damage: Make sure - Lexmark Xs463de | User Guide - Page 43
1 Access the system board. 2 Unpack the printer hard disk. Note: Avoid touching the components on the card. 3 Locate the appropriate connector on the system board. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. Additional printer setup 43 - Lexmark Xs463de | User Guide - Page 44
To install a printer hard disk onto the ISP: a Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. b Align the standoffs of the printer hard disk with the holes in the ISP, - Lexmark Xs463de | User Guide - Page 45
To install a printer hard disk directly onto the system board: a Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place. Additional printer setup 45 - Lexmark Xs463de | User Guide - Page 46
the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. 4 Release the latch, and then close the system board door by lowering the scanner. Additional printer setup 46 - Lexmark Xs463de | User Guide - Page 47
them clockwise a quarter turn to lock the system board into place. Warning-Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved. Installing a fax card Note: This task requires a #2 Phillips screwdriver and a flathead screwdriver. CAUTION - Lexmark Xs463de | User Guide - Page 48
3 Remove the metal cover from the fax card opening. 2 1 4 Insert the fax card, and then tighten the two screws to secure the fax card mounting bracket. Additional printer setup 48 - Lexmark Xs463de | User Guide - Page 49
plug of the fax card interface cable into the receptacle of the system board. 6 Release the latch, and then close the system board door by lowering the scanner. 7 Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place. Warning-Potential Damage: Make - Lexmark Xs463de | User Guide - Page 50
material from the outside of the drawer. 2 Remove the tray from the support unit. 1 2 1 Support unit 2 Tray 3 Remove any packing material and tape from inside the tray. 4 Insert the tray into the support unit. 5 Place the drawer in the location chosen for the printer. Additional printer setup 50 - Lexmark Xs463de | User Guide - Page 51
place. Attaching cables Connect the printer to the computer using a USB cable, or to the network using an Ethernet cable. Be sure to match the following: • The USB symbol on the cable with the USB symbol on the printer • The appropriate Ethernet cable to the Ethernet port Additional printer setup 51 - Lexmark Xs463de | User Guide - Page 52
to a network, print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. Printing a menu settings page Print a menu settings page to review the current menu settings and to verify printer options are installed - Lexmark Xs463de | User Guide - Page 53
printer software Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer software is typically installed during the initial printer setup. If you need to install the software after setup, follow these instructions: For Windows users - Lexmark Xs463de | User Guide - Page 54
to manually add the options in the printer driver to make them available for print jobs. For Windows users 1 Do one of the following: In Windows Vista a Click . b Click Control Panel. c Click Hardware and Sound. d Click Printers. In Windows XP a Click Start. b Click Printers and Faxes. In Windows - Lexmark Xs463de | User Guide - Page 55
. For more information, see the Setup Guide. 2 Follow the instructions for your operating system: • Windows-See "Information you will need to set up the printer on a wireless network" on page 55 and "Installing the printer on a wireless network (Windows)" on page 56. • Macintosh-See "Information - Lexmark Xs463de | User Guide - Page 56
802.1X security, see the Networking Guide on the Software and Documentation CD. Installing the printer on a wireless network (Windows) Before you install the printer on a wireless network, make sure that: • A wireless card is installed in your printer. • Your wireless network is set up and working - Lexmark Xs463de | User Guide - Page 57
not connect the USB cable until instructed to do so on the screen. 2 From the printer control panel, select your language fax station name and number, see your system support person; or touch Back to go back and deselect Fax. 7 If Fax is enabled, enter the Fax station (phone) number for this printer - Lexmark Xs463de | User Guide - Page 58
the cables in the following order: a Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. Additional printer setup 58 - Lexmark Xs463de | User Guide - Page 59
b If you plan to set up fax now, then connect the fax cables. See the User's Guide on the Software and Documentation CD for help deciding how to connect the cables. 17 Follow the on-screen instructions to complete the software installation. Note: Basic is the recommended path to choose. Choose - Lexmark Xs463de | User Guide - Page 60
Station name, and then touch Enter. For more information on fax station name and number, see your system support person; or touch Back to go back and deselect Fax. 8 If Fax is enabled, enter the Fax station (phone) number for this printer, and then touch Continue. 9 If E-mail is enabled, type in the - Lexmark Xs463de | User Guide - Page 61
menu, select your wireless network. Configure your computer to use the printer wirelessly To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file and create a printer in the Print Center or Printer Setup Utility. 1 Install a PPD file on the - Lexmark Xs463de | User Guide - Page 62
Install. h Type the user password, and then click OK. All necessary software is installed on the computer. i Click Restart when installation is complete. 2 Add the printer: a For IP printing: In Mac OS X version 10.5 or later 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax - Lexmark Xs463de | User Guide - Page 63
. These instructions apply to Ethernet and fiber optic network connections. Before you install the printer on a wired network, make sure that: • You have completed the initial setup of the printer. • The printer is connected to your network with the appropriate type of cable. For Windows users - Lexmark Xs463de | User Guide - Page 64
Install. 8 Type the user password, and then click OK. All the necessary software is installed on the computer. 9 Click Restart when installation is complete. b Add the printer: • For IP printing: In Mac OS X version 10.5 or later 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax - Lexmark Xs463de | User Guide - Page 65
your system support person for assistance. Changing port settings after installing a new network Internal Solutions Port When a new network Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated because the - Lexmark Xs463de | User Guide - Page 66
you printed in step 1. 10 Click OK, and then click Close. For Macintosh users 1 Print a network setup page and make a note of the new IP address. 2 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you are configuring access for computers - Lexmark Xs463de | User Guide - Page 67
after a minute, then launch the CD manually: 1 Click , or click Start and then click Run. 2 In the Start Search box, type D:\setup.exe, where D is the letter of your CD or DVD drive. b Click Install Printer and Software. c Click Agree to accept the Printer Software License Agreement. d Click Custom - Lexmark Xs463de | User Guide - Page 68
communications (COM) port assigned to the printer driver. The serial parameters in the COM port must match the serial parameters you set in the printer. a Open the Device Manager: In Windows Vista 1 Click . 2 Click Control Panel. 3 Click System and Maintenance. 4 Click System. 5 Click Device Manager - Lexmark Xs463de | User Guide - Page 69
f Click OK, and then close all the windows. g Print a test page to verify printer installation. When a test page prints successfully, printer setup is complete. Additional printer setup 69 - Lexmark Xs463de | User Guide - Page 70
paper and toner Using recycled paper As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser printers. For more information on recycled papers that work well with your printer, see "Using recycled paper and other office papers - Lexmark Xs463de | User Guide - Page 71
• Turn off print log features. Energy/Paper Use all the settings associated with Energy mode and Paper mode. Off Use factory default settings for all settings associated with Eco-Mode. This setting supports the performance specifications for your printer. To select an Eco-Mode setting: 1 On - Lexmark Xs463de | User Guide - Page 72
settings range from 1-240 minutes. The factory default setting is 30 minutes. Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in - Lexmark Xs463de | User Guide - Page 73
Available settings range from 20-100 . The factory default setting is 100. Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the - Lexmark Xs463de | User Guide - Page 74
and then select your country from the list. 3 Follow the instructions on the computer screen. Recycling Lexmark packaging Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner - Lexmark Xs463de | User Guide - Page 75
. You can also: 1 Visit our Web site at www.lexmark.com/recycle. 2 From the Toner Cartridges section, select your country from the list. 3 Follow the instructions on the computer screen. Reducing printer noise Use Quiet Mode to reduce the printer noise. Note: See the table for the multiple settings - Lexmark Xs463de | User Guide - Page 76
5 Touch the arrows to select a setting. 6 Touch Submit. Submitting changes appears. Minimizing your printer's environmental impact 76 - Lexmark Xs463de | User Guide - Page 77
and the multipurpose feeder must be set manually from the Paper size menu. The factory default Paper Type setting is Plain Paper. The Paper Type setting must be set manually for all trays that do not contain plain paper. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch - Lexmark Xs463de | User Guide - Page 78
. • Do not load the paper tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it. • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height. • Make sure the guides in the paper tray or the manual feeder are properly - Lexmark Xs463de | User Guide - Page 79
2 Squeeze and slide the guides to the correct position for the paper size you are loading. For long paper like A4 or legal, squeeze and slide the length guide backwards to accommodate the length of paper you are loading. Loading paper and specialty media 79 - Lexmark Xs463de | User Guide - Page 80
which indicates the maximum height for loading A6-size paper. Do not try to overload the tray. • A6-size paper cannot be loaded in the optional tray. Note: Use the size indicators on the bottom of the tray to help position the guide. 3 Flex a stack of paper back and forth to loosen the sheets, and - Lexmark Xs463de | User Guide - Page 81
1 1 Maximum fill line Load letterhead with the top edge of the sheet toward the front of the tray and the design facedown. LETTERHEAD 5 Squeeze and slide the guides to lightly touch the side of the stack. 1 2 Loading paper and specialty media 81 - Lexmark Xs463de | User Guide - Page 82
loaded in the tray, then change the Paper Size/Type setting on the Paper menu. Using the multipurpose feeder You may want to use the multipurpose feeder when you print on different sizes and types of papers or specialty media, such as card stock, transparencies, paper labels, and envelopes - Lexmark Xs463de | User Guide - Page 83
2 Grasp the raised handle, and pull the extension forward. 3 Grasp the handle, and pull the extension so it flips forward. 4 Guide the extension down gently so the multipurpose feeder is extended fully and open. Loading paper and specialty media 83 - Lexmark Xs463de | User Guide - Page 84
1 Squeeze the tab located on the right width guide, and move the guides out fully. 2 Prepare the paper or specialty media for loading. • Flex sheets of paper or paper labels back and forth to loosen them, and then fan them. Do not fold or crease the paper or labels. Straighten the edges on a level - Lexmark Xs463de | User Guide - Page 85
or specialty media under the stack height limiters which are located on the guides. • Load paper, transparencies, and card stock with the recommended print side faceup and the top edge entering the printer first. For more information on loading transparencies, see the packaging the transparencies - Lexmark Xs463de | User Guide - Page 86
Warning-Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer. 4 Squeeze the tab located on the right width guide to adjust the guides to lightly touch the sides of the stack. Loading paper - Lexmark Xs463de | User Guide - Page 87
is not bent or wrinkled. 6 From the printer control panel, set the Paper Size and Paper Type. Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next linked tray. The Size and Type settings for - Lexmark Xs463de | User Guide - Page 88
; they must be set manually from the Paper Size/Type menu. Warning-Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper loaded in the tray. The temperature of the fuser varies according to the specified Paper Type. Paper may not be properly processed - Lexmark Xs463de | User Guide - Page 89
8 Select a Paper Type setting from the list next to your custom name. 9 Click Submit. Loading paper and specialty media 89 - Lexmark Xs463de | User Guide - Page 90
. Consider these characteristics when evaluating new paper stock. Note: For detailed information on card stock and labels, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. Weight The printer can automatically feed paper weights from 60-176 g/m2 (16 - Lexmark Xs463de | User Guide - Page 91
for electrophotographic printing. Using recycled paper and other office papers As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study - Lexmark Xs463de | User Guide - Page 92
supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing conditions). Selecting preprinted forms and letterhead Use these guidelines - Lexmark Xs463de | User Guide - Page 93
an unlisted paper size, configure a Universal Paper Size. For information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site at www.lexmark.com/publications. Paper sizes supported by the printer Paper size Dimensions Standard Optional 250- 250-sheet tray or 550 - Lexmark Xs463de | User Guide - Page 94
Paper size Dimensions Standard Optional 250- 250-sheet tray or 550-sheet tray Multipurpose tray 550-sheet tray feeder Manual feeder Duplex path Letterhead Preprinted Colored Paper Card stock Glossy paper X X X X X 1 Single-sided paper labels designed for laser printers are supported - Lexmark Xs463de | User Guide - Page 95
labels1 Standard Optional 250- or Multipurpose 250-sheet tray 550-sheet tray feeder Manual feeder Duplex path X Transparencies Envelopes X X X (smooth)2 1 Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print no more than 20 - Lexmark Xs463de | User Guide - Page 96
document 1 Load paper into a tray or feeder. 2 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. 3 Do one of the following: For Windows users a With a document open, click File Print. b Click Properties, Preferences, Options, or Setup, and then - Lexmark Xs463de | User Guide - Page 97
A4-size transparencies and Lexmark part number 70X7240 for letter-size transparencies. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities. When printing on envelopes: • Use envelopes designed specifically for laser printers. Check with the - Lexmark Xs463de | User Guide - Page 98
guides paper labels designed for laser printers are supported for occasional printer and the cartridge with adhesive, and could void the printer and cartridge driver edge, and use a non-oozing adhesive. • Portrait orientation works best, especially when printing bar codes. Tips on using card stock Card - Lexmark Xs463de | User Guide - Page 99
and cause jams or other paper handling problems. • Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up as the job remains stored in memory. Other types of held jobs include: • Profiles from various sources including Lexmark Document Solutions Suite (LDSS) • - Lexmark Xs463de | User Guide - Page 100
from Windows Note: Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobs continue to be held in the printer until you choose to delete them. 1 With a document open, click File Print. 2 Click Properties, Preferences, Options, or Setup - Lexmark Xs463de | User Guide - Page 101
of copies, and then touch Print. Printing from a flash drive A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx. The following flash drives are tested - Lexmark Xs463de | User Guide - Page 102
. Note: Do not remove the flash drive from the USB port until the document has finished printing. If you leave the flash drive in the printer after leaving the initial USB menu screen, but you still want to print files from the flash drive, then go to the home screen, touch - Lexmark Xs463de | User Guide - Page 103
the following: For Windows users In Windows Vista: 1 Click . 2 Click Control Panel. 3 Click Hardware and Sound. 4 Click Printers. 5 Double-click the printer icon. 6 Select the job to cancel. 7 From the keyboard, press Delete. In Windows XP: 1 Click Start. 2 From Printers and Faxes, double-click the - Lexmark Xs463de | User Guide - Page 104
users In Mac OS X version 10.5 or later: 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax, and then double-click the printer icon. 3 From the printer window -click Print Center or Printer Setup Utility. 3 Double-click the printer icon. 4 From the printer window, select the job to - Lexmark Xs463de | User Guide - Page 105
load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press . 4 If you placed the - Lexmark Xs463de | User Guide - Page 106
appears. 4 Touch Copy It. 5 Touch Scan the Next Page or Finish the Job. ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Copy from, and then identify the size of the original document. 5 Touch Copy to, and then touch the tray that contains transparencies, or touch Manual - Lexmark Xs463de | User Guide - Page 107
the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Copy from, and then identify the size of the original document. 5 Touch Copy to, and then touch Manual Feeder and place letterhead face up, top edge first in the - Lexmark Xs463de | User Guide - Page 108
glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 From the Scale area, touch the arrows to enlarge or reduce your copies. Touching "Copy to" or "Copy from" after setting Scale manually changes the scale value back to Auto. 5 Touch - Lexmark Xs463de | User Guide - Page 109
Image-Used when copying halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper that are composed primarily of images glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Use - Lexmark Xs463de | User Guide - Page 110
these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Select a duplex setting. 5 Touch Options. 6 Touch Paper Saver. 7 Select the desired output. 8 Touch Print Page Borders if you want a box drawn around - Lexmark Xs463de | User Guide - Page 111
scan, load the next document faceup, short edge first into the ADF or facedown on the scanner glass, and then touch Scan the Automatic Document Feeder or Scan . 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press . 4 If you placed the - Lexmark Xs463de | User Guide - Page 112
are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, ADF When the ADF begins processing a document, the scanning screen appears. To cancel the copy job, touch Cancel Job on the touch screen. A "Canceling scan job" screen appears. The ADF clears all pages in the ADF - Lexmark Xs463de | User Guide - Page 113
and manually send the paper through the multipurpose feeder. • When "Copy to" is set to Auto Size Match, each copy matches the size of the original document. If a matching paper size is not in one of the trays, the printer scales each copy to fit loaded paper. Scale This option creates an image from - Lexmark Xs463de | User Guide - Page 114
. Note: To use Create Booklet, you must have a duplex unit attached to the printer. Advanced Imaging This option lets you adjust Background Removal, Color Dropout, Contrast, Mirror Image, Negative Image, Shadow Detail, Scan Edge to Edge, and sharpness before you copy the document. Custom Job This - Lexmark Xs463de | User Guide - Page 115
paper, or pick your system support person. printer models. Save as Shortcut This option allows the current settings to be saved as a shortcut brochures. When should I use Printed Image mode? Use Printed Image mode when copying halftone photographs, graphics such as documents printed on a laser printer - Lexmark Xs463de | User Guide - Page 116
address. For more information, see your system support person. 1 Touch Menus. 2 Touch Settings. 3 Touch General Settings. 4 Touch the left or right arrow next to Run initial setup to select Yes. 5 Touch Submit. Submitting changes appears. 6 Turn off the printer, wait ten seconds, and then turn the - Lexmark Xs463de | User Guide - Page 117
the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click E-mail/FTP Settings. 4 Click E-mail Settings. 5 Fill in the fields with the appropriate information. 6 Click Submit. Creating an e-mail shortcut Creating an e-mail shortcut using - Lexmark Xs463de | User Guide - Page 118
the scan settings (Format, Content, Color, and Resolution). 7 Enter a shortcut number, ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Enter the e-mail address or shortcut number. To enter additional recipients, touch Next Address, and then enter the address or shortcut - Lexmark Xs463de | User Guide - Page 119
shortcut number you want to add. 4 Touch E-mail It. Sending an e-mail using the address book 1 Load an original document faceup, short edge first into the ADF into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Touch Search Address Book. 5 Enter the name or part of the - Lexmark Xs463de | User Guide - Page 120
-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer 7 Touch E-mail It. Note: If you selected Encrypted PDF, then enter your password twice. Canceling an e-mail • When using the ADF, touch Cancel Job while Scanning... appears. • When using the scanner glass, touch - Lexmark Xs463de | User Guide - Page 121
scan your original document. Image resolution can be decreased to reduce the e-mail file size. Send As This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image. • PDF , or by downloading a third party standalone viewer Content This option tells the printer the original document - Lexmark Xs463de | User Guide - Page 122
in the e-mail. When the first page is scanned, the scanning is paused and a preview image appears. • Edge Erase-Eliminates smudges or information around the edges of a document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will - Lexmark Xs463de | User Guide - Page 123
on all printer models. ADF Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Getting the printer ready to fax Note: Fax capabilities may - Lexmark Xs463de | User Guide - Page 124
can interfere with the ability of the printer to fax properly. • You do not need to attach the printer to a computer, but you do need to connect it to an analog telephone line to send and receive faxes. Equipment and service options Fax connection setup Connect directly to the telephone line See - Lexmark Xs463de | User Guide - Page 125
steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to the port designated for fax and telephone use. Notes: • Make sure the terminal adapter is set to the correct switch type - Lexmark Xs463de | User Guide - Page 126
ring pattern. This may be useful for distinguishing between fax and voice calls. If you subscribe to a distinctive ring service, follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the - Lexmark Xs463de | User Guide - Page 127
3 Remove the plug from the printer EXT port . 4 Connect your telecommunications equipment directly to the printer EXT port . Use one of the following methods: Answering machine Answering machine and telephone Faxing 127 - Lexmark Xs463de | User Guide - Page 128
one end of the telephone cable that came with the printer to the printer LINE port . Note: There is a special RJ-11 plug installed in the printer EXT port . Do not remove this plug. It is necessary for the proper operation of the fax function and connected telephones. 2 Connect the other end of the - Lexmark Xs463de | User Guide - Page 129
3 Connect the answering machine or telephone to the adapter. Use one of the following methods: Answering machine Telephone Faxing 129 - Lexmark Xs463de | User Guide - Page 130
. Do not remove this plug. It is necessary for the proper operation of the fax function and connected telephones. Connecting to a telephone wall jack in Germany Note: There is a special RJ-11 plug installed in the printer EXT port . Do not remove this plug. It is necessary for the proper operation - Lexmark Xs463de | User Guide - Page 131
3 Connect the adapter into the N slot of an active analog telephone wall jack. 4 If you would like to use the same line for both fax and telephone communication, then connect a second telephone line (not provided) between the telephone and the F slot of an active analog telephone wall jack. 5 If you - Lexmark Xs463de | User Guide - Page 132
to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending on your country or region. 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end - Lexmark Xs463de | User Guide - Page 133
enabled prior to use. If you disabled the fax function when setting up the printer for the first time or if the printer has been off for an extended time, then follow these steps: Note: Before completing these instructions, make sure the fax cables are connected. For more information, see "Choosing - Lexmark Xs463de | User Guide - Page 134
you can reset the date and time. Then the correct date and time will be printed on every fax job. To set the date and time: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page - Lexmark Xs463de | User Guide - Page 135
. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number or a shortcut using the touch screen or keypad. To add recipients, touch Next Number, and then enter the recipient's telephone - Lexmark Xs463de | User Guide - Page 136
of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Manage Shortcuts. Note: A password may be required. If you do not have an ID and password, get one from your system support person. 4 Click Fax Shortcut Setup. 5 Type a unique - Lexmark Xs463de | User Guide - Page 137
the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Touch Search Address Book. 5 Using the virtual keyboard, type the name or part of the name of the person whose fax number you want to find. (Do not attempt to search for - Lexmark Xs463de | User Guide - Page 138
. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Use the keypad to enter the fax number. 5 Touch Options. 6 From the Resolution area, touch the arrows to change to the resolution you want. 7 Touch - Lexmark Xs463de | User Guide - Page 139
: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Reports. 4 Click Fax Job Log or Fax Call Log. Blocking junk faxes 1 Type the printer IP address into the address field of your Web browser - Lexmark Xs463de | User Guide - Page 140
are still scanning • When using the ADF, touch Cancel Job while Scanning... appears. • When using the scanner glass, touch Cancel Job while Scanning... appears or while Scan the Next Page / Finish the Job appears. Canceling a fax after the original documents have been scanned to memory 1 On the - Lexmark Xs463de | User Guide - Page 141
are cheaper. Note: If the printer is turned off when the delayed fax is scheduled to be sent, the fax is sent the next time the printer is turned on. • Advanced Imaging-Adjusts Background Removal, Contrast, Scan Edge to Edge, Shadow Detail, and Mirror Image before you fax the document • Custom Job - Lexmark Xs463de | User Guide - Page 142
from printing until they are released. Held faxes can be released manually or at a scheduled day or time. 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in - Lexmark Xs463de | User Guide - Page 143
This option lets you print and forward received faxes to a fax number, e-mail address, FTP site, or LDSS. 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the - Lexmark Xs463de | User Guide - Page 144
these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch FTP. 4 Type the FTP address. 5 Touch Send It. Scanning to an FTP address using a shortcut number 1 Load an original document faceup, short edge first into the - Lexmark Xs463de | User Guide - Page 145
the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Other Settings, click Manage Shortcuts. Note: A password may be required. If you do not have an ID and password, get one from your system support person. 4 Click FTP Shortcut Setup - Lexmark Xs463de | User Guide - Page 146
that size as the Original Size setting. The FTP screen appears with your new setting displayed. • When Original Size is set to Mixed Sizes, you can scan an original document that contains mixed paper sizes. Sides (Duplex) This option informs the printer if the original document is simplex (printed - Lexmark Xs463de | User Guide - Page 147
• Color-Sets the scan type and output for the FTP file. Color documents can be scanned and sent to an FTP site, computer, e-mail address, or the printer. Advanced Options Touching this button opens a screen where you can change Advanced Imaging, Custom Job, Transmission Log, Scan Preview, Edge Erase - Lexmark Xs463de | User Guide - Page 148
of sending a document to an FTP site, and preserving images copied from the original document is brochures. When should I use Photo mode? Use Photo mode when the original document is composed mostly of photos printed on a laser printer or taken from a magazine or newspaper. Scanning to an FTP - Lexmark Xs463de | User Guide - Page 149
7 Click Submit. 8 Review the instructions on the Scan Profile screen. A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when you are ready to scan your documents. a Load an original document faceup, short edge first into the ADF or facedown on the - Lexmark Xs463de | User Guide - Page 150
TIFF Text/Photo - BW PDF Text/Photo - Color PDF To customize the scan job settings, from the Quick Setup menu, select Custom. Then change the scan settings as needed. Format Type This option sets the output (PDF, JPEG, TIFF, SECURE PDF, or XPS) for the scanned image. • PDF-Creates a single file - Lexmark Xs463de | User Guide - Page 151
scan. When Original Size is set to Mixed Sizes, you can scan an original document that contains mixed paper sizes (letter- and legal-size pages). Orientation This option tells the printer before you scan the document. It also lets you Scan edge to edge, as a Mirror Image, or as a Negative Image. • - Lexmark Xs463de | User Guide - Page 152
glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 Insert the flash drive into the USB port on the front of the printer. The Held Jobs screen appears. 4 Touch Scan to USB drive. 5 Select the scan settings. 6 Touch Scan It. Note: While the flash drive is attached to - Lexmark Xs463de | User Guide - Page 153
Copy Shortcuts E-mail Shortcuts Fax Shortcuts FTP Shortcuts Profiles List NetWare Setup Page Print Fonts Print Directory Asset Report Active NIC Standard Network2 SMTP Setup Standard USB Parallel Serial 1 Only appears if a wireless card is installed. 2 Depending on the printer setup, this - Lexmark Xs463de | User Guide - Page 154
menu Default Source menu Menu item Default Source Tray MP Feeder Envelope Feeder Manual Paper Manual Env Description Sets a default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory default setting. • Only an installed paper source will appear as a menu setting - Lexmark Xs463de | User Guide - Page 155
the Paper menu, Configure Multipurpose Tray must be set to Cassette for Multipurpose Tray to appear as a menu setting. • Letter is the US factory default setting. A4 is the international factory default setting. Note: Only installed trays are listed in this menu. Understanding printer menus 155 - Lexmark Xs463de | User Guide - Page 156
paper being manually loaded Note: Letter is the US factory default setting. A4 is the international factory default setting. Specifies the type of paper being manually loaded Note: Plain paper is the factory default setting. Note: Only installed trays are listed in this menu. Understanding printer - Lexmark Xs463de | User Guide - Page 157
of envelope being manually loaded Note: Envelope is the factory default setting. Note: Only installed trays are listed in this menu. Configure MP menu Menu item Configure MP Cassette Manual First Substitute Size menu Description Determines when the printer selects paper from the multipurpose - Lexmark Xs463de | User Guide - Page 158
Normal is the factory default setting for most items. • Rough is the factory default setting for Bond. • When Rough Texture is the setting selected for Select Type, Rough is the only Select Texture setting available. • Settings appear only if the paper is supported. Understanding printer menus 158 - Lexmark Xs463de | User Guide - Page 159
appear only if the paper is supported. Menu item Card Stock Loading Duplex Off Description Determines whether 2-sided printing occurs for all jobs that specify Card Stock as the paper type Note: Off is the factory default setting. Notes: • Duplex sets the printer default to 2-sided printing - Lexmark Xs463de | User Guide - Page 160
Duplex Off Heavy Loading Duplex Off Rough Loading Duplex Off Custom Loading Duplex Off • Off is the factory default setting. • Single-sided paper labels designed for laser printers are supported for occasional use: no more than 20 pages a month. Vinyl, pharmacy, and dual-web labels are not - Lexmark Xs463de | User Guide - Page 161
must be supported by the selected tray or feeder in order for you to print from that source. Menu item Custom Name Definition Specify a custom name for a paper type. This name replaces a Custom Type name in the printer menus. Custom Scan Sizes menu Menu item ID Card Width 1-14 - Lexmark Xs463de | User Guide - Page 162
factory default setting for 2 scans per side. Universal Setup menu These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal Paper Size is a user-defined paper the printer uses the maximum height allowed. • 14 inches is the US factory - Lexmark Xs463de | User Guide - Page 163
Device Statistics Network Setup Page Network Setup Page Shortcut List Fax Job Log Fax Call Log Copy Shortcuts E-mail Shortcuts Fax Shortcuts FTP Shortcuts Profiles List NetWare Setup Page Description Prints a report containing information about paper loaded into trays, installed memory, the - Lexmark Xs463de | User Guide - Page 164
can be scanned into an asset database. Network/Ports menu Active NIC menu Menu item Active NIC Auto Description Notes: • Auto is the factory default setting. • This menu item appears only if an optional network card is installed. Standard Network or Network - Lexmark Xs463de | User Guide - Page 165
printer language specified in the Setup menu if PCL SmartSwitch is set to Off. Sets the printer to printer to restart. The menu selection is updated. Temporarily stores jobs on the printer hard disk before printing. This menu only appears if a formatted disk is installed. Notes: • Off is the factory - Lexmark Xs463de | User Guide - Page 166
. Notes: • The message box has a limitation of 512 characters. • Disabled is the factory default setting for Use SSL. Specifies the type of user authentication required for scan to e-mail privileges Note: "No authentication required" is the factory default setting. Understanding printer menus 166 - Lexmark Xs463de | User Guide - Page 167
the network printer settings, such as the TCP/IP address. • The NetWare Setup Page menu item appears only on models that support NetWare and shows information about NetWare settings. Network Card menu This menu is available from the Network/Ports menu: Network/Ports Standard Network or Network - Lexmark Xs463de | User Guide - Page 168
TCP/IP information. Note: This menu is available only for network models or printers attached to print servers. This menu is available from the Network/Ports menu: Network/Ports Standard Network or Network Std Network Setup or Net Setup TCP/IP Menu item Activate On Off View Hostname - Lexmark Xs463de | User Guide - Page 169
WINS Server Address Enable DDNS Enable mDNS DNS Server Address Description Specifies the Zero Configuration Networking setting Note: Yes is the factory default setting. Enables the built-in FTP server, which allows you to send files to the printer using the File Transfer Protocol. Note: Yes is the - Lexmark Xs463de | User Guide - Page 170
NetWare menu This menu is available from the Network/Ports menu: Network/Ports Standard Network or Network Std Network Setup or Net Setup NetWare Menu item Activate Yes No Description Activates NetWare support Note: No is the factory default setting. Understanding printer menus 170 - Lexmark Xs463de | User Guide - Page 171
menu This menu is available from the Network/Ports menu: Network/Ports Standard Network or Network Std Network Setup or Net Setup LexLink menu Menu item Activate On Off View Nickname Description Activates LexLink support Note: Off is the factory default setting. Lets you view the - Lexmark Xs463de | User Guide - Page 172
the default printer language specified in the Setup menu if the PS SmartSwitch setting is Off. Sets the printer to automatically factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated - Lexmark Xs463de | User Guide - Page 173
menu selection is updated. Sets the printer to process Macintosh binary PostScript print jobs Notes: • Auto is the factory default setting. • The Off setting filters print jobs using the standard protocol. • The On setting processes raw binary PostScript print jobs. Sets the network address, netmask - Lexmark Xs463de | User Guide - Page 174
the USB, serial, and network buffers. • Changing this setting from the printer control panel and then exiting themenus causes the printer to restart. The menu selection is updated. Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. • The Off - Lexmark Xs463de | User Guide - Page 175
print server through a parallel port. Serial menu This menu appears only if an optional serial card is installed. Menu item PCL SmartSwitch On Off Description Sets the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless - Lexmark Xs463de | User Guide - Page 176
, USB, and network buffers. • Changing this setting from the printer control panel and then exiting themenus causes the printer to restart. The menu selection is updated. Job Buffering Off On Auto Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default - Lexmark Xs463de | User Guide - Page 177
/XOFF/DTR and XON/XOFF/DTR/DSR are combined hardware and software handshaking settings. Determines whether or not the printer communicates availability to the computer Notes: • Off is the factory default setting. • This menu item applies only to the serial port if Serial Protocol is set to XON/XOFF - Lexmark Xs463de | User Guide - Page 178
the printer remains idle on the Home screen before automatically logging the user off. Settings range from 1-900 seconds. 300 seconds is the factory default only if a printer hard disk is installed. • Once a limit is reached, the jobs for that user name and that PIN are deleted. Understanding - Lexmark Xs463de | User Guide - Page 179
can be wiped and returned to service. Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Manual Wiping overwrites all disk space - Lexmark Xs463de | User Guide - Page 180
only if a formatted, non-defective printer hard disk is installed. • Single pass is the default setting. • Highly confidential information should be wiped using the Multiple Pass method only. • Scheduled wipes are initiated without displaying a user warning or confirmation message. Security Audit - Lexmark Xs463de | User Guide - Page 181
factory default setting. Note: On is the factory default setting and uses the applicable Daylight Saving Time associated with the Time Zone setting. Enables Network Time Protocol, which synchronizes the clocks of devices on a network Note: On is the factory default setting. Understanding printer - Lexmark Xs463de | User Guide - Page 182
Paper Paper ADF Loaded Beep Enabled Disabled Quiet Mode Off On Description Sets the language of the text appearing on the display Note: All languages may not be available for all printers. Minimizes the use of energy, paper, or specialty media Notes: • Off is the factory default setting. Off resets - Lexmark Xs463de | User Guide - Page 183
Off Russian/Polish Tab On Off Korean Tab On Off Paper Sizes U.S. Metric Scan to PC Port Range Description Instructs the printer to run the setup wizard Notes: • Yes is the factory default setting. • After completing the setup wizard by selecting Done at the Country select screen, the - Lexmark Xs463de | User Guide - Page 184
Cartridge levels on status screen On Off Black Toner When to Display Display Do not display Message to Display Default Alternate Default Message Alternate Message Displayed Information (continued) Paper Jam Load Paper Service Errors Description Specifies - Lexmark Xs463de | User Guide - Page 185
Menu item Home screen customization Change Language Copy Copy Shortcuts Fax Fax Shortcuts E-mail E-mail Shortcuts FTP FTP Shortcuts Search Held Jobs Held Jobs USB Drive Profiles Bookmarks Jobs by user Date Format MM-DD-YYYY DD-MM-YYYY YYYY-MM-DD Time Format 12 hour A.M./P.M. 24 hour clock Screen - Lexmark Xs463de | User Guide - Page 186
background removal is allowed during copy, fax, e-mail, FTP, or scan to USB Note: On is the factory default setting. The background of the image will be removed. Lets you scan multiple jobs to one file Notes: • A printer hard disk must be installed in the printer and operating properly for this menu - Lexmark Xs463de | User Guide - Page 187
the printer waits for user intervention before it holds jobs that require unavailable resources and continues to print other jobs in the print queue Notes: • 30 seconds is the factory default setting. • This menu item appears only when a printer hard disk is installed. Lets the printer automatically - Lexmark Xs463de | User Guide - Page 188
default setting. Do Not Restore keeps the user-defined settings. • Restore returns all printer settings to the factory default settings except Network/Ports menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected. Menu item - Lexmark Xs463de | User Guide - Page 189
A6 JIS B5 ID Card Custom Scan Size Book Original Business Card 3 x 5 factory default setting. Keeps the pages of a print job stacked in sequence when making multiple copies of the job Note: On is the factory default setting. Specifies the paper size of the original document Understanding printer - Lexmark Xs463de | User Guide - Page 190
Manual Feeder Darkness 1-9 Number of Copies Header/Footer Top left Top left Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Description Specifies the paper source for copy jobs Note: Tray 1 is the factory default setting - Lexmark Xs463de | User Guide - Page 191
for Top right. • "All pages" is the factory default setting for Print on. Specifies header/footer information for the bottom left of the page Notes: • Off is the factory default setting for Bottom left. • "All pages" is the factory default setting for Print on. Understanding printer menus 191 - Lexmark Xs463de | User Guide - Page 192
to copy a page or document Note: On is the factory default setting. Lets you copy in a single copy job a document that contains mixed paper sizes Notes: • Off is the factory default setting. • This menu item appears only if a valid printer hard drive is installed. Understanding printer menus 192 - Lexmark Xs463de | User Guide - Page 193
Blue Threshold 0-255 Contrast 0-5 Best for content Mirror Image On Off Negative Image On Off Shadow Detail -4 to +4 Scan edge to edge On Off Sharpness 0-5 Description Lets you save custom copy settings as shortcuts Note: On is the factory default setting. Adjusts the amount of background visible on - Lexmark Xs463de | User Guide - Page 194
Off is the factory default setting. • A printer hard disk must be installed in the printer and operating properly for this menu item to be available. • This menu item appears only for collated copy sets. Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job by - Lexmark Xs463de | User Guide - Page 195
of caller ID being used Notes: • FSK is the factory default setting. • This option appears only when the selected country/region supports multiple caller ID patterns. Specifies the direction from which digits are masked in an outgoing fax number Note: The number of characters masked is determined by - Lexmark Xs463de | User Guide - Page 196
quality, but it increases the fax transmission time for outgoing faxes. Note: Standard is the factory default setting. Specifies the paper size of the document that is being scanned Note: Letter is the US factory default setting. A4 is the international factory default setting. Specifies how the - Lexmark Xs463de | User Guide - Page 197
setting. Lets you send faxes by scanning at the printer Note: On is the factory default setting. Allows driver to fax jobs to be sent by the printer Note: Yes is the factory default setting. Lets you save fax numbers as shortcuts in the printer Note: On is the factory default setting. Specifies the - Lexmark Xs463de | User Guide - Page 198
Creates a negative image of the original document Note: Off is the factory default setting. Adjusts the amount of shadow detail visible on a fax Note: 0 is the factory default setting. Specifies if the original document is scanned edge-to-edge prior to faxing Note: Off is the factory default setting - Lexmark Xs463de | User Guide - Page 199
Sheet Source Tray Manual feeder Sides (Duplex) On Off Fax Footer On Off Max Speed 2400 4800 9600 14400 33600 Fax Forwarding Forward Print Print and Forward Description Allows fax jobs to be received by the printer Note: On is the factory default setting. Allows a fax to be held until toner or - Lexmark Xs463de | User Guide - Page 200
Print on Error Auto Print Logs On Off Log Paper Source Tray Manual Feeder Description Specifies the type of recipient to which faxes will be forwarded Note: This item is available only from the printer Embedded Web Server. Lets you enter the shortcut number which matches the recipient type - Lexmark Xs463de | User Guide - Page 201
. Answers calls with a double-ring pattern Note: On is the factory default setting. Answers calls with a triple-ring pattern Note: On is the factory default setting. Fax Mode (Fax Server Setup) menu Fax Server mode sends the fax job to a fax server for transmission. Understanding printer menus 201 - Lexmark Xs463de | User Guide - Page 202
keyboard on the printer touch screen Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Specifies the image type for scan to fax Note: PDF (.pdf) is the factory default setting. Specifies - Lexmark Xs463de | User Guide - Page 203
of the job. Notes: • On is the factory default setting. • This menu item applies to all scan functions. Enables analog fax receive Note: Off is the factory default setting. E-mail Settings menu Menu item E-mail Server Setup Subject Message E-mail Server Setup Send me a copy Never appears On by - Lexmark Xs463de | User Guide - Page 204
following characters or symbols are invalid entries for a path name Specifies the format of the file Note: PDF (.pdf) is the factory default setting. Sets the version of the PDF file that will be scanned to e-mail Note: 1.5 is the factory default setting. Specifies the type of content that will be - Lexmark Xs463de | User Guide - Page 205
Sizes A4 A5 A6 JIS B5 ID Card Custom Scan Size Book Original Business Card 3 x 5 in. 4 x 6 scanned image Note: Portrait is the factory default setting. Specifies the paper size of the document that is being scanned Note: Letter is the US factory default setting. A4 is the international factory - Lexmark Xs463de | User Guide - Page 206
for error Log Paper Source Tray Manual Feeder Manual Env MP Feeder E-mail Bit Depth 8 bit 1 bit Custom Job scanning On Off Scan Preview On Off Description Sets the quality of a text/photo image in relation to file size and the quality of the image Note: 75 is the factory default setting. Sets - Lexmark Xs463de | User Guide - Page 207
setting. • When set to Off, the Save as Shortcut button does not appear on the E-mail Destination screen. Adjusts the amount of background visible on a scanned image Note: 0 is the factory default setting. Specifies which color to drop during scanning, and how much to increase or decrease the - Lexmark Xs463de | User Guide - Page 208
Specifies the format of the FTP file Note: PDF (.pdf) is the factory default setting. Sets the version level of the PDF file for FTP Note: 1.5 is the factory default setting. Specifies the type of content that will be scanned to FTP Notes: • Text/Photo is the factory default setting. Text/Photo is - Lexmark Xs463de | User Guide - Page 209
Business Card 3 x 5 in. 4 x 6 in. Sides (Duplex) Off Long edge Short edge JPEG Quality Best for content 5-90 Text Default 5-90 Text/Photo Default 5-90 Photo Default 5-90 Description Specifies the paper size of the document that is being scanned Note: Letter is the US factory default setting - Lexmark Xs463de | User Guide - Page 210
Print log Do not print log Print only for error Log Paper Source Tray Manual Feeder Manual Env MP Feeder FTP bit Depth 8 bit 1 bit Base File Name Custom Job Scanning On Off Scan Preview On Off Allow Save as Shortcut On Off Background Removal -4 to +4 Description Provides a choice between single - Lexmark Xs463de | User Guide - Page 211
: Off is the factory default setting. Adjusts the sharpness of a scanned image Note: 3 is the factory default setting. Description Specifies the format of the file Sets the version of the PDF file that will be scanned to USB Note: 1.5 is the factory default setting. Understanding printer menus 211 - Lexmark Xs463de | User Guide - Page 212
setting. Specifies the orientation of the scanned image Note: Portrait is the factory default setting. Specifies the paper size of the document that is being scanned Note: Letter is the US factory default setting. A4 is the international factory default setting. Understanding printer menus 212 - Lexmark Xs463de | User Guide - Page 213
sizes by using 1-bit images when Color is set to Off Note: 8 bit is the factory default setting. Lets you enter a base file name Lets you scan a document that contains mixed paper sizes into a single job Notes: • A printer hard disk must be installed in the printer and operating properly for this - Lexmark Xs463de | User Guide - Page 214
Copies Description Specifies whether a preview will appear on the display for scan jobs Notes: • A printer hard disk must be installed in the printer and operating properly for this menu item to be available • Off is the factory default setting. Adjusts the amount of background visible on a copy - Lexmark Xs463de | User Guide - Page 215
Paper Source Tray MP Feeder Manual Paper Manual Specifies the paper source selected to supply paper for the printer to print factory default setting. Specifies that multiple-page images be printed on one side of a sheet of paper. This is also referred to as Paper Saver. Notes: • Off is the factory - Lexmark Xs463de | User Guide - Page 216
Sheet Source Tray Manual Feeder Blank Pages Do Not Print Print Print Settings Setup menu Menu item Printer Language PCL Emulation PS Emulation Job Waiting On Off Description Places a sheet of paper between pages, copies, or jobs based on the value selected Note: None is the factory default - Lexmark Xs463de | User Guide - Page 217
is installed and working properly. It should not be Read/Write or Write protected. Job Buffer Size should not be set to 100%. • Changing this setting from the printer control panel and then exiting the menus causes the printer to reset. The menu selection is updated. Understanding printer menus - Lexmark Xs463de | User Guide - Page 218
is the factory default setting. Off sets the printer to retain the downloads only until memory is needed. Downloads are deleted in order to process print jobs. • The On setting retains the downloads during language changes and printer resets. If the printer runs out of memory, 38 Memory Full appears - Lexmark Xs463de | User Guide - Page 219
separator sheets Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, Configure MP must be set to Cassette in order for Multi-Purpose Feeder to appear as a menu setting. Specifies that multiple-page images be printed on one side of a sheet of paper Notes: • Off is - Lexmark Xs463de | User Guide - Page 220
, type the network printer IP address in a browser window. Adjusts the gray value of printed output Note: Auto is the factory default setting. Adjusts or darkens printed output and conserves toner Notes: • 0 is the factory default setting. • A negative value will darken text, images, and graphics - Lexmark Xs463de | User Guide - Page 221
the flash memory. Flash memory refers to the memory added by installing a flash memory option card in the printer. Warning-Potential Damage: Do not turn off the printer while the flash memory is formatting. Notes: • A flash memory option card must be installed in the printer and operating properly - Lexmark Xs463de | User Guide - Page 222
font search order Notes: • Resident is the factory default setting. • A formatted flash memory option card or printer hard disk must be installed in the printer and operating properly for this menu item to be available. • The flash memory option or printer hard disk cannot be Read/Write, Write, or - Lexmark Xs463de | User Guide - Page 223
10U PC-8 12U PC-850 PCL Emulation Settings Pitch 0.08-100 PCL Emulation Settings Orientation Portrait Landscape Description Specifies the set of fonts used by the Font Name menu item Notes: • Resident is the factory default setting. It shows the factory default set of fonts downloaded into printer - Lexmark Xs463de | User Guide - Page 224
Off None 0-199 Assign Tray Off None 0-199 Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199 Description Specifies the number of lines that print on each page Notes: • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of - Lexmark Xs463de | User Guide - Page 225
factory default setting assigned to each tray, drawer, or feeder, even if it has not been installed Returns all tray, drawer, and feeder assignments to the factory The following fonts appear only if the appropriate DBCS font card is installed: HG-GothicB, MSung-Light, MD_DotumChe, and MingMTLight. - Lexmark Xs463de | User Guide - Page 226
Do Not Print Print Image menu Menu item Auto • 12 pt is the factory default setting. • Font size can be factory default setting. Sets the page margin for HTML documents Notes: • 19 mm is the factory JPEG images. Scales the image to fit the selected paper size Notes: • Best Fit is the factory default - Lexmark Xs463de | User Guide - Page 227
item Print all guides Copy guide E-mail guide Fax guide FTP guide Information guide Print defects guide Supplies guide Description Prints all the guides Provides information about making copies and changing settings Provides information about sending e-mails using addresses, shortcut numbers, or - Lexmark Xs463de | User Guide - Page 228
problems, such as streaks on copied or scanned images, clean the areas shown. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 1 White underside of the ADF cover 2 White underside of the scanner cover 3 Scanner glass 4 ADF glass Maintaining the printer - Lexmark Xs463de | User Guide - Page 229
the ADF separator rollers After you have copied over 50,000 copies using the ADF, clean the ADF separator rollers. 1 Open the ADF cover. 2 Unlock the separator roll. 3 Remove the separator roll. 4 Use a clean, lint-free cloth dampened with water to wipe the separator rollers. Maintaining the printer - Lexmark Xs463de | User Guide - Page 230
roll. 6 Lock the separator roll. 7 Close the ADF cover. Adjusting scanner registration Scanner Registration is a process to align the scan area with the paper location. To manually adjust the scanner registration: 1 Turn the printer off. 2 Clean the scanner glass and backing material. 3 Hold - Lexmark Xs463de | User Guide - Page 231
the new copy to the original. Repeat the ADF alignment steps until the position on the page of the Quick Test copy closely matches the original. 9 Touch Back. 10 Touch Exit Configuration. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in - Lexmark Xs463de | User Guide - Page 232
of supply levels. Note: The Black Cartridge gauge is only an estimate of how much toner is left in your cartridge. Checking the status of supplies from a network computer Note: The computer must be connected to the same network as the printer. 1 Type the printer IP address into the address field of - Lexmark Xs463de | User Guide - Page 233
cartridges and part numbers Part name Toner Cartridge High Yield Toner Cartridge Extra High Yield Toner Cartridge Lexmark Return Program Cartridge X463A11G X463H11G X463X11G Regular cartridge X463A21G X463H21G X463X21G Ordering a photoconductor kit Depending on your printer model, the printer - Lexmark Xs463de | User Guide - Page 234
parts Order ADF replacement parts if you experience problems with paper double-feeding or failing to feed through the Automatic Document Feeder. Part name ADF input tray ADF separator pad ADF separator roll Part number 40X5470 40X5472 40X5471 Moving the printer to another location Warning - Lexmark Xs463de | User Guide - Page 235
Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. Maintaining the printer 235 - Lexmark Xs463de | User Guide - Page 236
Web Server, it is possible to see paper tray settings, the level of toner in the toner cartridge, the percentage of life remaining in the photoconductor kit, and capacity measurements of certain printer parts. To view the device status: 1 Type the printer IP address in the address field of your - Lexmark Xs463de | User Guide - Page 237
a menu settings page" on page 52. Warning-Potential Damage: Restoring factory defaults returns most printer settings to the original factory default setting. Exceptions include the display language, custom sizes and messages, and Network/Port menu settings. All downloads stored in RAM are deleted - Lexmark Xs463de | User Guide - Page 238
the front door. Inside are the toner cartridge and photoconductor kit. 2 Standard exit bin 3 Front door 4 Manual or multipurpose feeder door 5 Standard 250-sheet tray (Tray 1) 6 Optional 250- or 550-sheet tray (Tray 2) 7 Rear door 8 Automatic Document Feeder (ADF) Clearing jams 238 - Lexmark Xs463de | User Guide - Page 239
more of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit. Open the front door, and then ADF cover, and then remove the separator roll. • Open the scanner cover. • Remove the ADF tray. 200 and 201 paper jams CAUTION-HOT SURFACE: The inside of the printer - Lexmark Xs463de | User Guide - Page 240
2 Remove the jam if you see it here. 3 If you do not see the jam, open the front door, and then remove the photoconductor kit and toner cartridge. 4 Lift the flap at the front of the printer, and then remove any jammed sheets. Clearing jams 240 - Lexmark Xs463de | User Guide - Page 241
jam. 7 Close the rear door. 8 Insert the photoconductor kit and toner cartridge. 9 Close the front door. 10 Touch Continue. 202 paper jam Touch Status/Supplies to identify the location of the jam. If the paper is exiting the printer, then pull the paper out, and then touch Continue. Clearing jams - Lexmark Xs463de | User Guide - Page 242
: 1 Pull down the rear door. 2 Remove the jammed paper. 3 Close the rear door. 4 Touch Continue. 231 paper jam CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 1 Open the front door. 1 2 2 Open - Lexmark Xs463de | User Guide - Page 243
3 Remove the jam. 4 Close the rear door. 5 Close the front door. 6 Touch Continue. Clearing jams 243 - Lexmark Xs463de | User Guide - Page 244
to release and remove the jammed sheets. 3 Insert the tray. 4 Touch Continue. If this does not clear the jam, complete the steps in "231 paper jam" on page 242. 234 paper jam A single jam or multiple jams are in the duplex area of the printer. To locate and remove the jammed sheets, complete all - Lexmark Xs463de | User Guide - Page 245
pull the jammed sheet out of the standard exit bin. 2 Touch Continue. 240-249 paper jams 1 Touch Status/Supplies to identify the location of the jam. 2 Pull the standard tray out. 3 Remove any jammed paper. 4 Insert the tray, and then touch Continue. 5 If the jam message persists, then pull out any - Lexmark Xs463de | User Guide - Page 246
feeder. 3 Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 4 Load the paper into the multipurpose feeder. 5 Slide the paper guide toward the inside of the tray until it lightly rests against the edge - Lexmark Xs463de | User Guide - Page 247
of paper failed to feed from the multipurpose feeder. If it is visible, gently pull the jammed sheet out. If the sheet is not visible, complete the following steps: 1 Open the front door, and then remove the photoconductor kit and toner cartridge. 2 Lift the flap at the front of the printer, and - Lexmark Xs463de | User Guide - Page 248
290-294 paper jams Clearing jams under the ADF cover 1 Remove all original documents from the ADF. 2 Open the ADF cover. 3 Unlock the separator roll. Clearing jams 248 - Lexmark Xs463de | User Guide - Page 249
4 Remove the separator roll. 5 Remove the jammed paper. 6 Reinstall the separator roll. Clearing jams 249 - Lexmark Xs463de | User Guide - Page 250
7 Lock the separator roll. 8 Close the ADF cover. 9 Touch Continue. Clearing ADF jams by lifting the scanner cover 1 Open the scanner cover, and then remove any jammed pages. 2 Touch Continue. Clearing jams 250 - Lexmark Xs463de | User Guide - Page 251
a two-sided copy in the ADF, and your original document jams, it may be necessary to perform the following steps to clear the jam: 1 Remove the ADF input tray. 2 Pull out the jammed paper by pulling the sheet on the bottom. 3 Reinstall the ADF input tray. 4 Touch Continue. Clearing jams 251 - Lexmark Xs463de | User Guide - Page 252
option, or other network device. • All options are properly installed. • The printer driver settings are correct. Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the printer back on. This often fixes the problem. Printer control panel - Lexmark Xs463de | User Guide - Page 253
battery. This message appears until the real-time clock battery is replaced. Close front door Close the front door of the printer. Close door or insert cartridge The cartridge is missing or not installed correctly. Insert the cartridge, and then close all doors and covers. Troubleshooting 253 - Lexmark Xs463de | User Guide - Page 254
the message. • Turn the printer off and then back on to reset the printer. If the message appears again, then contact your system support person. Fax server 'To Format' not set up. Contact system administrator. The printer is in Fax Server mode, but the Fax Server setup has not been completed. Try - Lexmark Xs463de | User Guide - Page 255
the message. • Complete the Analog Fax Setup. If the message appears again, contact your system support person. Insert Tray Insert the specified tray into the printer. Install Tray Try one or more of the following: • Install the specified tray: 1 Turn the printer off. 2 Unplug the power cord - Lexmark Xs463de | User Guide - Page 256
The printer is set to print on a paper type that is different from what is loaded in Tray 1. Load Tray 1 with the correct paper type, or change the paper type settings in the Machine Settings menu or Print Properties to match what is loaded in Tray 1. Queued for sending The scanning process of a fax - Lexmark Xs463de | User Guide - Page 257
: copy, fax, e-mail, or FTP. • Touch Restart job if job recovery is active. The message clears. A new scan job containing the same parameters as the previous job starts. Restore Held Jobs? Try one or more of the following: • Touch Continue to restore all held jobs stored on the printer hard disk - Lexmark Xs463de | User Guide - Page 258
the toner cartridge, and then install a supported one. 34 Short paper Try one or more of the following: • Load the appropriate paper or other specialty media in the proper tray. • Touch Continue to clear the message and print the job using a different paper tray. • Check tray length and width guides - Lexmark Xs463de | User Guide - Page 259
• Cancel the current print job. • Install additional printer memory. 39 Complex page, some data may not have printed Try one or more of the following: • Touch Continue to clear the message and continue printing. • Cancel the current print job. • Install additional printer memory. Troubleshooting 259 - Lexmark Xs463de | User Guide - Page 260
Downloaded fonts and macros not previously stored in flash memory are deleted. • Delete fonts, macros, and other data stored in flash memory. • Upgrade to a larger capacity flash memory card printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer or - Lexmark Xs463de | User Guide - Page 261
printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer or print server. 55 Unsupported option in slot is a slot on the printer card from the printer system board. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer - Lexmark Xs463de | User Guide - Page 262
The printer firmware has been updated. • Paper input, output, or duplex options needed for the print job were removed. • The print job was created using data from a device in the USB port and the device is no longer in the port. • The printer hard disk contains jobs that were stored while installed - Lexmark Xs463de | User Guide - Page 263
maintenance done. Order a maintenance kit, which contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 84 Replace PC Kit The photoconductor kit is exhausted. Install a new photoconductor kit. 84 PC Kit life warning The photoconductor kit - Lexmark Xs463de | User Guide - Page 264
the toner cartridge. 2 Touch Continue to clear the message. 200-282.yy paper jam 1 Clear the paper path. 2 Touch Continue to continue printing. 290-295.yy scanner jam Clear all original documents from the scanner. 293 Replace all originals if restarting job. The scanner was instructed to scan using - Lexmark Xs463de | User Guide - Page 265
message. 1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com. Troubleshooting 265 - Lexmark Xs463de | User Guide - Page 266
is Not Connected, check the network cables, and then try printing the network setup page again. Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. Troubleshooting 266 - Lexmark Xs463de | User Guide - Page 267
information, visit the Lexmark Web site at www.lexmark.com. MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure they are secure. For more information, see the setup documentation that came with the printer. Confidential and other - Lexmark Xs463de | User Guide - Page 268
tray or on the wrong paper CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users - Lexmark Xs463de | User Guide - Page 269
images, and the number of pages in the job. MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks occur INCREASE THE PRINT TIMEOUT VALUE 1 Make sure the printer problems Copier the printer is plugged - Lexmark Xs463de | User Guide - Page 270
toner cartridge. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with water. If your printer has an ADF, be sure to clean the ADF scanner glass as well. For more information, see: "Cleaning the ADF, try loading it on the scanner glass. UNWANTED TONER IS - Lexmark Xs463de | User Guide - Page 271
Photo. • From the printer control panel, press the Darkness button and change to a darker setting. THE PRINT IS SKEWED Notes: • If you are loading your original document in the ADF, adjust the ADF paper guides so they touch the edges of the pages to be scanned. • Check the paper trays to make sure - Lexmark Xs463de | User Guide - Page 272
then back on. This often fixes the problem with the scanner. Scan was not successful These are possible solutions. Try one or more of the following: CHECK THE CABLE CONNECTIONS Make sure the network or USB cable is securely connected to the computer and the printer. AN ERROR MAY HAVE OCCURRED IN THE - Lexmark Xs463de | User Guide - Page 273
tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup or Print dialog. Cannot scan - Lexmark Xs463de | User Guide - Page 274
that will support analog use. For more information, contact your DSL provider. • If you are using a PBX telephone service, then make sure you are connecting to an analog connection on the PBX. If none exists, consider installing an analog telephone line for the fax machine. Troubleshooting 274 - Lexmark Xs463de | User Guide - Page 275
line for the printer. THE PRINTER MEMORY MAY BE FULL 1 Dial the fax number. 2 Scan the original document one page at a time. Can send but not receive faxes These are possible solutions. Try one or more of the following: CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the tray. CHECK THE RING - Lexmark Xs463de | User Guide - Page 276
is satisfactory. • Resend the fax. There may have been a problem with the quality of the telephone line connection. • Increase the fax scan resolution, if possible. THE TONER MAY BE LOW When 88 Cartridge low appears or when you experience faded print, replace the cartridge. Troubleshooting 276 - Lexmark Xs463de | User Guide - Page 277
came with the option, or go to www.lexmark.com/publications to view the option instruction sheet. MAKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option. For more information, see "Updating available options in the printer driver" on page 54. Troubleshooting 277 - Lexmark Xs463de | User Guide - Page 278
misfeeds. 3 Make sure the guides are aligned against the edges of the paper. 4 Insert the tray. RESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on. Flash memory card Make sure the flash memory card is securely connected to the printer system board. Hard disk - Lexmark Xs463de | User Guide - Page 279
but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to www.lexmark.com/publications to view the paper tray instruction sheet. Troubleshooting - Lexmark Xs463de | User Guide - Page 280
the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load Letter- or A4-size paper in the tray. 3 Hold - Lexmark Xs463de | User Guide - Page 281
packing material is properly removed. Reinstall the toner cartridge. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new toner cartridge. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Characters have jagged or uneven edges - Lexmark Xs463de | User Guide - Page 282
For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup or Print dialog. Ghost images ABCDE ABCDE ABCDE CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel - Lexmark Xs463de | User Guide - Page 283
the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup or - Lexmark Xs463de | User Guide - Page 284
the fuser. Skewed print These are possible solutions. Try one or more of the following: CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER Make sure you are using paper that meets the printer specifications. Troubleshooting 284 - Lexmark Xs463de | User Guide - Page 285
a different type of paper. • Use only transparencies recommended by the printer manufacturer. • Make sure the Paper Type and Paper Texture settings match the paper loaded in the tray or feeder. MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE Remove the print cartridge and shake it - Lexmark Xs463de | User Guide - Page 286
printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE TONER IS LOW When 88 Cartridge - Lexmark Xs463de | User Guide - Page 287
tray or feeder to feed paper for the job: • From the printer control panel, select the Default Source from the Paper menu. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from the Print dialog and pop-up menus. THE TONER CARTRIDGE - Lexmark Xs463de | User Guide - Page 288
: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. CHECK THE PAPER TEXTURE SETTING From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the tray. Troubleshooting 288 - Lexmark Xs463de | User Guide - Page 289
BE DEFECTIVE Replace the toner cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor Try one or more of the following: CHECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer. CHECK THE PAPER TYPE SETTING Make sure - Lexmark Xs463de | User Guide - Page 290
, see your system administrator. Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For - Lexmark Xs463de | User Guide - Page 291
name: Lexmark X463de, Lexmark X464de, Lexmark X466dte, Lexmark X466dtwe Machine services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark - Lexmark Xs463de | User Guide - Page 292
PrintCryption are trademarks of Lexmark International, Inc. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company's designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible - Lexmark Xs463de | User Guide - Page 293
changes or modifications could void the user's authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or - Lexmark Xs463de | User Guide - Page 294
Scanning 49 dBA Copying 53 dBA Ready 22 dBA Values are subject to change. See www.lexmark questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone sensitivity notice This symbol identifies static-sensitive parts. Do not touch in the areas - Lexmark Xs463de | User Guide - Page 295
in the wavelength of 655-675 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Laser advisory label A laser notice label may be affixed to this - Lexmark Xs463de | User Guide - Page 296
Scanning The product is generating hard-copy output from hard-copy original documents. The product is scanning time, called the Power Saver Timeout. Factory default Power Saver Timeout for this product the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, - Lexmark Xs463de | User Guide - Page 297
is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International, Inc. See the previous paragraph - Lexmark Xs463de | User Guide - Page 298
a major nationwide problem. It is recommended that the customer install an appropriate AC fax machine. South Africa telecommunications notice This modem must be used in conjunction with an approved surge protection device when connected to the PSTN. Notice to users of the Canadian telephone network - Lexmark Xs463de | User Guide - Page 299
users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions minute period for any single manual call initiation, and • Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark - Lexmark Xs463de | User Guide - Page 300
from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. not limited to, wireless network cards or proximity card readers. Exposure to radio the FCC and other regulatory agencies. Notice to users in Brazil Este equipamento opera em carater secundario, - Lexmark Xs463de | User Guide - Page 301
. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. The installer of this radio equipment must ensure that - Lexmark Xs463de | User Guide - Page 302
Notice to users in the European Union Products bearing the CE mark are in conformity of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices - Lexmark Xs463de | User Guide - Page 303
egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. Statement of Limited Warranty Lexmark X463de, Lexmark X464de, Lexmark X466dte, Lexmark X466dtwe Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers - Lexmark Xs463de | User Guide - Page 304
of prints produced by any product. Warranty service does not include repair of failures caused by: -Modification or unauthorized attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment - Lexmark Xs463de | User Guide - Page 305
authorized servicer -Operation of a product beyond the limit of its duty cycle -Use of printing media outside of Lexmark specifications -Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts -Products, supplies, parts, materials (such as toners and inks - Lexmark Xs463de | User Guide - Page 306
life of the patented printer. Under this patent license, you agree to: (1) use only genuine Lexmark toner cartridges and developer components with this printer except as otherwise provided below, and (2) pass this license/agreement to any subsequent user of this printer. The patented Lexmark toner - Lexmark Xs463de | User Guide - Page 307
OF LEXMARK UNDER THIS SOFTWARE LICENSE AGREEMENT IS EXPRESSLY LIMITED TO THE GREATER OF THE PRICE PAID limit the number of authorized users to the number specified in your agreement with Lexmark. You may not separate license terms at the time of download or installation. Use of the Freeware by you - Lexmark Xs463de | User Guide - Page 308
to the transfer, the end-user receiving the transferred Software Program updates or supplements to the original Software Program provided by Lexmark unless Lexmark provides other terms along with the update support services performed with respect to the Software Program and requested by you. Lexmark - Lexmark Xs463de | User Guide - Page 309
terms of this Software License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this Software License Agreement, the terms of this Software - Lexmark Xs463de | User Guide - Page 310
maintenance needed 263 84 PC Kit life warning 263 84 Replace PC Kit 263 840.01 Scanner Disabled 265 841-846 Scanner Service Error 265 88 Cartridge low 263 88.yy Cartridge nearly low 264 88.yy Replace cartridge 264 900-999 Service 265 A Active NIC menu 164 address book, fax using 137 ADF - Lexmark Xs463de | User Guide - Page 311
using the touch screen 118 e-mail setup 116 setting up e-mail function 117 using shortcut numbers 118 using the address book 119 using the touch screen 118 F factory defaults, restoring printer control panel menus 237 fax card installing 47 fax connection connecting the printer to the wall jack 124 - Lexmark Xs463de | User Guide - Page 312
, 297, 300 fiber optic network setup 63 finding information 17 publications 17 Web site 17 Finishing menu 218 firmware card installing 34 flash drive 101 Flash Drive menu 211 flash memory card installing 34 troubleshooting 278 font sample list printing 102 forwarding faxes 143 FTP address book 145 - Lexmark Xs463de | User Guide - Page 313
82 trays 78 M Macintosh wireless network installation 59 memory card installing 32 troubleshooting 278 Memory full, cannot print faxes 256 menu settings page printing 52 menus Active NIC 164 AppleTalk 170 Confidential Print 178 Configure MP 157 Copy Settings 188 Custom Names 161 Custom Scan Sizes - Lexmark Xs463de | User Guide - Page 314
Routine maintenance needed 263 84 PC Kit life warning 263 84 Replace PC Kit 263 840.01 Scanner Disabled 265 841-846 Scanner Service Error 265 88 Cartridge low 263 88.yy Cartridge nearly low 264 88.yy Replace cartridge 264 900-999 Service 265 Answering 252 Change to 253 Check tray - Lexmark Xs463de | User Guide - Page 315
Solutions Port 278 memory card 278 option not working 277 paper trays 279 printer problems, solving basic 252 printing directory list 102 font sample list 102 from flash drive 101 from Macintosh 96 from Windows 96 installing printer software 53 menu settings page 52 network setup page 53 print - Lexmark Xs463de | User Guide - Page 316
168 Universal Paper Size 77 setting up fax 123 serial printing 67 setting up the printer on a wired network (Macintosh) 63 on a wired network (Windows) 63 Settings menu 182 Setup menu 216 shipping the printer 235 shortcuts, creating e-mail 117, 118 fax destination 136 FTP destination 145 SMTP - Lexmark Xs463de | User Guide - Page 317
or background shading 288 toner rubs off 288 toner specks 289 troubleshooting, printer options drawers 278 flash memory card 278 hard disk with adapter 278 Internal Solutions Port 278 memory card 278 option not working 277 paper trays 279 troubleshooting, scan cannot scan from a computer 273 partial
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X46x Series
User's Guide
February 2009
www.lexmark.com
Machine type(s):
7014, 4569, 4570
Model(s):
431, 636, 63W, n01, n02, g01, g02, n11, n12, g11, g12, hn1, hn2, wh1, wh2