Lexmark Z23 Color Jetprinter From Setup to Printing (926 KB) - Page 13

Need help during setup?

Page 13 highlights

Windows Need help during setup? Note: For help with Macintosh, see page 16. The installation screen didn't appear. 1 Make sure you click Cancel on any screens similar to the one in step 1 on page 6. 2 Make sure the Lexmark printer software CD is in your CD-ROM drive. 3 From the desktop, double-click My Computer. 4 Double-click the CD-ROM drive icon. 5 If necessary, double-click setup.exe. 6 Continue with step 4 on page 7. The printer isn't working. Try the following: • Check the printer status: a From the Start menu, click Settings Printers. b From the Printers folder, double-click the icon for your printer. c From the Printer menu, make sure: - Default Printer is selected. - Pause Printing is not selected. • If you have a device such as a scanner or fax machine, disconnect your printer from the device and connect the printer directly to your computer. • Check the printer port: a From the File menu of a software application, click Print or Printer Setup. b In the Where area, make sure your printer port is set to USB. • Make sure you have not installed multiple copies of the printer software: a From the Start menu, click Settings Printers. b In the Printers folder, make sure there is only one icon for your printer. If there is still a problem, uninstall and then reinstall the printer software: 1 From the Start menu, click Programs the name of your printer Uninstall. 2 Follow the instructions on your screen. 3 To reinstall the printer software, see page 6. The Paper Feed light is blinking. If there is an error message on your screen, follow the instructions on it. Click the ? on the error message for help. 11 From Setup to Printing

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From Setup to Printing
11
Windows
Need help during setup?
Note:
For help with Macintosh, see page 16.
The installation screen didn’t appear.
1
Make sure you click
Cancel
on any screens similar to
the one in step 1 on page 6.
2
Make sure the Lexmark printer software CD is in your
CD-ROM drive.
3
From the desktop, double-click
My Computer
.
4
Double-click the CD-ROM drive icon.
5
If necessary, double-click
setup.exe
.
6
Continue with step 4 on page 7.
The printer isn’t working.
Try the following:
Check the printer status:
a
From the Start menu, click
Settings
Printers
.
b
From the Printers folder, double-click the icon for
your printer.
c
From the Printer menu, make sure:
Default Printer
is selected.
Pause Printing
is not selected.
If you have a device such as a scanner or fax
machine, disconnect your printer from the device and
connect the printer directly to your computer.
Check the printer port:
a
From the File menu of a software application, click
Print
or
Printer Setup
.
b
In the Where area, make sure your printer port is
set to
USB
.
Make sure you have not installed multiple copies of
the printer software:
a
From the Start menu, click
Settings
Printers
.
b
In the Printers folder, make sure there is only one
icon for your printer.
If there is still a problem, uninstall and then reinstall the
printer software:
1
From the Start menu, click
Programs
the name of
your printer
Uninstall
.
2
Follow the instructions on your screen.
3
To reinstall the printer software, see page 6.
The Paper Feed light is blinking.
If there is an error message on your screen, follow the
instructions on it. Click the
?
on the error message for help.