Linksys OGV200 User Guide - Page 11

Network Optimizer for Gaming and VoIP Appendix A: Troubleshooting Read the descriptions below to solve your problem. If you can't find an answer here, check the Linksys website at www.linksys.com. Common Problems and Solutions 1. I forgot my password to the Network Optimizer. Press and hold the Reset button for 10 seconds, then release it to reset the Network Optimizer to its factory default settings. 2. I received an "Upload Failed" message when trying to upgrade the firmware. Make sure that you downloaded the correct firmware version for the Network Optimizer and that it is complete. 3. I need to set the Network Optimizer to its factory default settings. Press and hold the Reset button for 10 seconds, then release it to reset the Network Optimizer to its factory default settings. 4. I'm unable to access the Internet. • Make sure that you give the Network Optimizer about one minute to boot up after plugging it in or resetting it, then try to access the Internet again. • If you reset your network router, wait one minute after the network router has finished booting up, then try to access the Internet again. • Check your network cable connections, then wait one minute before trying to access the Internet. 5. There's a slight lag durring gaming. Use the Detect Upstream button on the Web-based Utility's Administration tab to manually detect your Internet connection's upstream data rate. 6. When I make a voice call the sound is unclear. Use the Detect Upstream button on the Web-based Utility's Administration tab to manually detect your Internet connection's upstream data rate. Appendix A: Troubleshooting 7 Common Problems and Solutions