Logitech Harmony 890 User's Guide - Page 18

Getting Additional Help - troubleshooting

Page 18 highlights

User Manual Harmony 890 Getting Additional Help The Harmony remote provides you with several features to assist you with: • finding answers to your questions quickly and easily • troubleshooting the setup and customization process Finding Answers to Your Questions The help you find answers to your questions quickly and easily, consult any of the following tools: Feature Description Search A support tool that enables you to do a keyword search. FAQs (Frequently-Asked Questions) A searchable list of customer questions, with answers provided by Harmony's support center. User Manual The User Manual explains the concept of your Harmony remote and provides information about setting up and using the remote. Help button When running the Harmony remote software, click this button for help specific to the step you are at. Help button (remote) Asks you simple questions so the Harmony remote can automatically fix problems you are having with an Activity. Troubleshooting Your Harmony Remote In addition to the tools listed under Finding Answers to Your Questions, you can use the following tool to troubleshoot your Harmony remote: Feature Description Troubleshoot To be used when the Harmony remote is not controlling your system correctly. If you cannot find the answer to your question(s) or troubleshoot your problem(s), contact your Harmony Support Team. v. 1.1 page 16

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User Manual
Harmony 890
Getting Additional Help
The Harmony remote provides you with several features to assist you with:
finding answers to your questions quickly and easily
troubleshooting the setup and customization process
Finding Answers to Your Questions
The help you find answers to your questions quickly and easily, consult any of the following tools:
Feature
Description
Search
A support tool that enables you to do a keyword
search.
FAQs (Frequently-Asked Questions)
A searchable list of customer questions, with
answers provided by Harmony's support center.
User Manual
The User Manual explains the concept of your
Harmony remote and provides information about
setting up and using the remote.
Help
button
When running the Harmony remote software, click
this button for help specific to the step you are at.
Help
button (remote)
Asks you simple questions so the Harmony remote
can automatically fix problems you are having with
an Activity.
Troubleshooting Your Harmony Remote
In addition to the tools listed under
Finding Answers to Your Questions
, you can use the following tool
to troubleshoot your Harmony remote:
Feature
Description
Troubleshoot
To be used when the Harmony remote is not controlling your system
correctly.
If you cannot find the answer to your question(s) or troubleshoot your problem(s), contact your Harmony
Support Team.
v. 1.1
page 16