Magnavox MSH318 Owners Manual - Page 20

Cleaning 1. To prevent fire or shock hazard, disconnect your unit from the AC wall outlet when cleaning. 2. The finish on your unit may be cleaned with a dust cloth and cared for as other furniture. Use caution when cleaning and wiping the plastic parts. 3. Mild soap and a damp cloth may be used. Troubleshooting Guide Check the following before requesting service: SYMPTOM POSSIBLE CAUSE POSSIBLE SOLUTION Can't power on The adapter is not plugged Plug the adapter properly No sound or sound weak Volume level in minimum position Raise the volume level by pressing the + Button on the top of Clock Volume level of paired/connected device Raise the volume level of the is in low level connected device Sound distortion Volume level too high Reduce the volume level by pressing the - Button on the top of Clock Volume level of the connected device too high Reduce the volume level of the connected device Wi-Fi not functioning The Clock had NOT add in the Wi-Fi network and had NOT sign in Amazon account Add the Clock into the Wi-Fi network and sign in Amazon account as page 9-15 The Clock is in standby mode Press and hold the " " Button to turn on the Clock from standby mode The Clock and the mobile devices is not Set the Clock and the mobile in the same 2.4G Wi-Fi network device in the same 2.4G Wi-Fi network FM weak reception Unwind the FM Wire Antenna to its full length and/or reassemble the other direction/location to improve reception Amazon Alexa The unit is not in the Amazon Alexa not functioning operation mode Power on the unit and enter to Amazon Alexa operate mode as page 16 20