Marantz DV4001 DV4001 User Manual - Page 49

Additional Information Troubleshooting Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this unit, check the points below. Sometimes the trouble may lie in another component. Inspect the other components and electrical appliances being used. If the trouble cannot be rectified after checking the items below, ask your nearest MARANTZ authorized service center or your dealer to carry out repair work. The disc is ejected automatically after loading. • Dirty or damaged disc. See page 47 for disc care information. • Disc not seated properly in the disc guide. Align the disc properly. • Incompatible region number. If the region number on a DVD-Video disc does not match the number on the player, the disc cannot be used (page 9). • Condensation inside the player. Allow time for condensation to evaporate. Avoid using the player near an air-conditioning unit. Playback is not possible. • Disc is loaded upside down. Reload the disc with the label side face-up. Cannot play DVD-R/RW disc. • Only a DVD-R/RW disc that has been finalized only can be played. DVD-Audio playback stops. • DVD-Audio disc can not be played. mark appears on the screen. • The operation is prohibited by the player. • The selected function does not operate for that disc. Picture playback stops and the operation buttons can not be used. • Press 7 (STOP), then start playback again 3 (PLAY). • Switch to standby once using the front panel POWER ON/STANDBY and then switch on again using the front panel POWER ON/STANDBY. New settings made in the Setup screen menus while a disc is playing are ineffective. • Some settings can be changed while a disc is playing, but do not take effect until the disc is stopped then restarted. This is not a malfunction. Make the same setting when the player is stopped. Press 7 (STOP), then restart playback 3 (PLAY). Note that making settings in the Setup screen menus may cancel the RESUME function. 7 Settings are canceled. • When the power is cut due to a power failure or by unplugging the power cord, settings will be canceled. Before unplugging the power cord, press the POWER button on the remote control and check that the STANDBY indicator on the front panel is lit. No picture/No color. • Incorrect video connections. Check that connections are correct and that plugs are inserted fully. • TV/monitor or AV amplifier settings are incorrect. Check the instruction manual of the connected equipment. • The PROGRESSIVE menu is set to ON but your TV/ monitor is not compatible with progressive scan. Reconnect the player to your TV using a composite or S-Video cord and set the TV to the appropriate input. Now choose the Interlace setting in the PROGRESSIVE menu, then switch the TV input back to the component input. (page 38) Screen is stretched or aspect does not change. • The TV ASPECT setting in the Setup menu is incorrect. Set the TV ASPECT option to match the TV/monitor you're using (page 38). Picture disturbance during playback or dark. • This player is compatible with Macro-Vision System copy guard. Some discs include a copy prevention signal, and when this type of disc is played back, stripes etc., may appear on some sections of the picture depending on the TV. This is not a malfunction. • Discs respond differently to particular player functions. This may result in the screen becoming black for a brief instant or shaking slightly when the function is executed. These problems are largely due to differences between discs and disc content and are not malfunctions of this player. • When using progressive-scan If your TV is connected using the COMPONENT VIDEO OUT jacks, set the PROGRESSIVE menu to OFF (page 38). When recorded on a VCR or passed through an AV selector, there is disturbance in the playback picture. • Due to the player's copy protection circuits, connection of this device through a VCR or an AV selector may prevent recording or cause picture problems. This is not a malfunction. 49 English