Maytag MVWB755YQ Use & Care Guide - Page 11

Troubleshooting

Page 11 highlights

REINSTALLING/USING WASHER AGAIN To reinstall washer after non-use, vacation, winter storage, or moving: 1. Refer to Installation Instructions to locate, level, and connect washer. 2. Before using again, run washer through the following recommended procedure: To use washer again: 1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets. 2. Plug in washer or reconnect power. 3. Run washer through BULKY cycle to clean washer and remove antifreeze, if used. Use only HE High Efficiency detergent. Use half the manufacturer's recommended amount for a medium-size load. TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/help for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Vibration or Off-Balance Vibration, rocking, or "walking" Feet may not be in contact with the floor and locked. Washer may not be level. Front and rear feet must be in firm contact with floor, and washer must be level to operate properly. Jam nuts must be tight against the bottom of the cabinet. Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound. See "Level the Washer" in the "Installation Instructions". Vibration during spinning Load could be unbalanced. or washer stopped with all dial lights flashing Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate. Adding wet items to washer or adding more water to basket could unbalance washer. Avoid washing single items. Balance a single item such as a rug or jeans jacket with a few extra items. If the dial is flashing, redistribute the load, close the lid, and press START/PAUSE. Use Bulky Item cycle for oversized, non-absorbent items such as comforters or poly-filled jackets. Other items are not appropriate for Bulky Items cycle. See "Cycle Guide". Item or load not suitable for selected cycle. See "Cycle Guide" and "Using Your Washer" in this "Use and Care Guide". Noises - For normal operating sounds, go to www.maytag.com/help. Clicking or metallic noises Objects caught in washer drain system. Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items. It is normal to hear metal items on garments such as metal snaps, buckles, or zippers touch against the stainless steel basket. Gurgling or humming Humming Washer may be draining water. The washer is sensing the load size. It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as final amounts of water are removed during the spin/drain cycles. You may hear the hum of the sensing spins after you have started the washer. This is normal. Sensing spins will take several minutes before water is added to the washer. 11

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11
REINSTALLING/USING WASHER AGAIN
To reinstall washer after non-use, vacation, winter storage,
or moving:
1.
Refer to Installation Instructions to locate, level, and
connect washer.
2.
Before using again, run washer through the following
recommended procedure:
To use washer again:
1.
Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
2.
Plug in washer or reconnect power.
3.
Run washer through BULKY cycle to clean washer and
remove antifreeze, if used. Use only HE
High Efficiency
detergent. Use half the manufacturer’s recommended
amount for a medium-size load.
First try the solutions suggested here or visit our website at www.maytag.com/help
for assistance and to possibly avoid a service call.
If you experience
Possible Causes
Solution
Feet may not be in contact with the
floor and locked.
Front and rear feet must be in firm contact with floor, and washer
must be level to operate properly. Jam nuts must be tight
against the bottom of the cabinet.
Check floor for flexing or sagging. If flooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See “Level the Washer” in the “Installation Instructions”.
Load could be unbalanced.
Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate.
Adding wet items to washer or adding more water to basket
could unbalance washer.
Avoid washing single items. Balance a single item such as a
rug or jeans jacket with a few extra items. If the dial is flashing,
redistribute the load, close the lid, and press START/PAUSE.
Use Bulky Item cycle for oversized, non-absorbent items
such as comforters or poly-filled jackets. Other items are
not appropriate for Bulky Items cycle. See “Cycle Guide”.
Item or load not suitable for selected cycle. See “Cycle Guide”
and “Using Your Washer” in this “Use and Care Guide”.
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump.
It may be necessary to call for service to remove items.
Noises
– For normal operating sounds, go to www.maytag.com/help.
It is normal to hear metal items on garments such as metal snaps,
buckles, or zippers touch against the stainless steel basket.
Objects caught in washer
drain system.
Clicking or metallic
noises
Gurgling or humming
It is normal to hear the pump making a continuous humming sound
with periodic gurgling or surging as final amounts of water are
removed during the spin/drain cycles.
Washer may be
draining water.
TROUBLESHOOTING
Vibration, rocking, or
“walking”
Washer may not be level.
Vibration or Off-Balance
Vibration during spinning
or washer stopped with
all dial lights flashing
Humming
You may hear the hum of the sensing spins after you have started
the washer. This is normal. Sensing spins will take several minutes
before water is added to the washer.
The washer is sensing the
load size.