Mr. Coffee BVMC-ABX39 User Manual - Page 12

TROUBLESHOOTING YOUR COFFEEMAKER Your Mr. Coffee® coffeemaker has been carefully designed to give you many years of trouble-free service. In the unlikely event that your new coffeemaker does not operate satisfactorily, please review the following potential problems and try the steps recommended before you call an Authorized Sunbeam Service Center. PROBLEM THE BREW NOW INDICATOR LIGHT DOES NOT TURN ON THE COFFEEMAKER IS NOT BREWING THE COFFEEMAKER ONLY BREWS WATER THE COFFEEMAKER BREWS SLOWLY THE COFFEE IS NOT HOT 22 POSSIBLE CAUSE SOLUTION The appliance is unplugged. PLUG UNIT IN. There is a power outage or the fuse for that outlet is blown. WAIT FOR POWER TO BE RESTORED OR RESET FUSE, PLUG APPLIANCE ON A DIFFERENT OUTLET OR DO NOT RUN MANY APPLIANCES AT THE SAME TIME. The appliance is unplugged. PLUG UNIT IN. There is a power outage or the fuse for that outlet is blown. WAIT FOR POWER TO BE RESTORED OR RESET FUSE, PLUG APPLIANCE ON A DIFFERENT OUTLET OR DO NOT RUN MANY APPLIANCES AT THE SAME TIME. The water reservoir is empty. ADD WATER TO THE WATER RESERVOIR. The carafe is not securely placed on the warming plate. PLACE CARAFE CORRECTLY ON WARMING PLATE. There are no coffee grounds in ADD THE DESIRED AMOUNT OF COFFEE the filter basket. TO THE FILTER. The Front Loading Brew Basket door was not securely closed. MAKE SURE THE FRONT LOADING BREW BASKET DOOR IS SECURELY CLOSED. The coffeemaker needs cleaning. CLEAN COFFEEMAKER AS DESCRIBED IN "CLEANING AND MAINTAINING" SECTION. The carafe was not securely placed on the warming plate. PLACE THE CARAFE CORRECTLY ON WARMING PLATE. The Strong/1-4 cup button was activated. THIS FEATURE SLOWS DOWN THE BREWING CYCLE. REFER TO THE STRONG/1-4 CUP SECTION. Presoak feature is activated. IF THE PRESOAK FEATURE IS NOT DESIRED, DEACTIVATE IT BY PRESSING AND HOLDING THE SELECT/OFF BUTTON FOR 5 SECONDS. There's a power outage. WAIT FOR POWER TO BE RESTORED OR TRY ANOTHER OUTLET. The coffeemaker shut off after 2 hours. THE 2 HOUR AUTO SHUT OF FEATURE WAS ACTIVATED. FOR BEST RESULTS BREW A FRESH POT OF COFFEE. PROBLEM POSSIBLE CAUSE SOLUTION THE FILTER BASKET OVERFLOWS The filter basket is not properly inserted. INSERT FILTER BASKET CORRECTLY. The carafe is not securely PLACE CARAFE CORRECTLY ON WARMING placed on the warming plate. PLATE. Too many coffee grounds were placed in the filter. REMOVE FILTER, DISCARD GROUNDS. IF PAPER FILTER, REPLACE. IF REUSABLE FILTER, RINSE. START BREWING PROCESS AGAIN. The carafe was removed from the warming plate for more than 20 seconds. TURN OFF AND UNPLUG THE UNIT. ALLOW TO COOL. WIPE UP THE SPILL. DO NOT SET HOT CARAFE BACK ON THE WET WARMING PLATE OR IT MIGHT CRACK. The front loading brew basket MAKE SURE THE FRONT LOADING BREW door was not securely closed. BASKET DOOR IS SECURELY CLOSED. Paper filter has collapsed. MAKE SURE THE SIDES OF THE PAPER FILTER ARE ALIGNED WITH THE WALL OF THE BREW BASKET. THE COFFEE TASTES BAD Coffee grounds other than for an automatic drip coffeemaker were used. USE COFFEE GROUNDS RECOMMENDED FOR AUTOMATIC DRIP COFFEEMAKERS. The ground coffee-to-water ratio was unbalanced. USE CORRECT GROUND COFFEE-TOWATER RATIO. The coffeemaker needs cleaning. CLEAN COFFEEMAKER AS DESCRIBED IN "CLEANING AND MAINTAINING YOUR COFFEEMAKER" SECTION. Expired or stale coffee was used. USE FRESHLY GROUND COFFEE. THE GROUNDS ARE IN THE COFFEE The paper or reusable filter is not properly inserted in the removable filter basket. PLACE FILTER PROPERLY WITHIN THE FILTER BASKET. Paper filter has collapsed. REMOVE FILTER AND REPLACE. LONG BREW CYCLE The presoak features adds 30-45 seconds to the brew time. IF THE PRESOAK FEATURE IS NOT DESIRED, SHUT IT OFF BY PRESSING AND HOLDING THE SELECT/OFF BUTTON FOR 5 SECONDS. AUDIBLE SIGNAL SOUND IS LOUD The coffeemake beeps to indicate the end of the brew and clean cycles. TO SHUT OFF THE AUDIBLE SOUND. PRESS AND HOLD THE DELAY BREW BUTTON FOR 5 SECONDS. Do you still have questions? You can call us toll-free at the Consumer Service Department, 1-800-MRCOFFEE (1-800-672-6333) or you can visit us at www.mrcoffee.com. 23