Naxa NAS-3072 NAS-3072 manual - English - Page 12

Troubleshooting Guide This guide lists common problems and their solutions. Please refer to this guide before requesting service. If you need further assistance, please contact Naxa Technical Support (www.naxa.com/naxa_support/). Symptom Possible Cause Possible Solution There is no power. The battery is exhausted. Connect the unit to a USB power source to charge it. The Power switch is Make sure that the set to OFF. Power switch is set to the ON position. The device The speaker is not is unable to in pairing mode. connect to the speaker. Reset the speaker (turn it off and then on again.) Wait for the status LED to flash quickly blue. Bluetooth may be disabled on your device. Make sure Bluetooth is enabled on your device. Turn it on if it isn't. Symptom Possible Cause Possible Solution The device is connected but there is no sound. The AUX connector may be in use. Disconnect all cables from the AUX input connector [7] on the back of the speaker. Your device may be beyond the effective range of the speaker. Move closer to the speaker. Range may be affected adversely by environmental conditions. Your device may not be in playback mode. Ensure that your device is operating correctly. Start playback on your device. Page 12 Naxa Electronics