Netgear CG3000-1STAUS CG3000-1STAUS User Guide - Page 14

Frequently Asked Questions

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Frequently Asked Questions This section provides answers to frequently asked questions regarding your Optus Telephony and Broadband Service. Q. What if I don't subscribe to a telephony service from Optus, can I still use this WiFi cable modem to make and receive phone calls? A. No. A Telephone service is enabled for each telephone port on the WiFi cable modem. Please contact Optus on 133 937 or visit your nearest Optus Outlet to arrange installation of your telephone service. Q. Can I use my existing phone number with the WiFi cable modem? A. In most cases you should be able to keep your existing phone number. Please contact Optus on 133 937 or visit your nearest Optus Outlet for more information about using an existing telephone number. Q. Do I automatically receive broadband with the WiFi cable modem? A. Your device acts as a cable modem and may be used to provide a telephone service, broadband service, or both services. Please contact Optus on 133 937 or visit your nearest Optus Outlet for more information if you are not currently subscribing to Optus Broadband. Q. How many telephones can I connect? A. You can connect up to two phone lines with a maximum of two extensions on each phone line. If you have existing phone sockets in the house, we may use these extensions where applicable. Q. Can I use my Optus Broadband and make telephone calls at the same time? A. Absolutely! The Telephone service is provided separately from your broadband service. Your broadband service does not affect the quality of your telephone calls. If these services are enabled by Optus, you can make telephone calls and use your Optus broadband at the same time. 12 FREQUENTLY ASKED QUESTIONS 1382777E 0411 166321.indd 12 7/04/11 10:43 AM

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12
FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
This section provides answers to frequently asked questions regarding your Optus Telephony and
Broadband Service.
Q.
What if I don’t subscribe to a telephony service from Optus, can I still use this WiFi cable modem
to make and receive phone calls?
A.
No. A Telephone service is enabled for each telephone port on the WiFi cable modem. Please contact
Optus on
133 937
or visit your nearest Optus Outlet to arrange installation of your telephone service.
Q.
Can I use my existing phone number with the WiFi cable modem?
A.
In most cases you should be able to keep your existing phone number. Please contact Optus on
133 937
or visit your nearest Optus Outlet for more information about using an existing telephone number.
Q.
Do I automatically receive broadband with the WiFi cable modem?
A.
Your device acts as a cable modem and may be used to provide a telephone service, broadband service,
or both services. Please contact Optus on
133 937
or visit your nearest Optus Outlet for more information
if you are not currently subscribing to Optus Broadband.
Q.
How many telephones can I connect?
A.
You can connect up to two phone lines with a maximum of two extensions on each phone line.
If you have existing phone sockets in the house, we may use these extensions where applicable.
Q.
Can I use my Optus Broadband and make telephone calls at the same time?
A.
Absolutely! The Telephone service is provided separately from your broadband service. Your broadband
service does not affect the quality of your telephone calls. If these services are enabled by Optus, you can
make telephone calls and use your Optus broadband at the same time.
1382777E 0411 166321.indd
12
7/04/11
10:43 AM