Netgear FS516 FS516 Installation Guide - Page 29

Troubleshooting

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Chapter 5 Troubleshooting This chapter provides information about troubleshooting the Model FS516 Fast Ethernet Switch. Table 5-1 lists symptoms, causes, and solutions of possible problems. Table 5-1. Troubleshooting Information Symptom Cause Solution Power LED is off. No power is received at the hub. Check the power cord connections for the switch and the connected device. Check for a defective adapter card, cable, or port by testing them in an alternate environment where all products are functioning. Make sure all cables used are correct and comply with Ethernet specifications. Link LED is off or intermittent. Port connection is not functioning. Check the crimp on the RJ-45 connectors and make sure that the plug is properly inserted and locked into the port at both the switch and the connecting device. Make sure all cables used are correct and comply with Ethernet specifications. File transfer is slow or performance degradation is a problem. Half- or full-duplex setting on the NETGEAR switch and the connected device are not the same. Make sure the 10/100 Mbps port is set to auto-duplex (AUTO) mode when connecting the switch to a repeater or hub. For instructions on setting the duplex toggle switches, refer to "Connecting Devices to the Switch" on page 4-4. Troubleshooting 5-1

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Troubleshooting
5-1
Chapter 5
Troubleshooting
This chapter provides information about troubleshooting the Model FS516 Fast Ethernet Switch.
T
able
5-
1
lists symptoms, causes, and solutions of possible problems.
Table 5-1.
Troubleshooting Information
Symptom
Cause
Solution
Power LED is off.
No power is received at
the hub.
Check the power cord connections for the switch
and the connected device.
Check for a defective adapter card, cable, or port
by testing them in an alternate environment where
all products are functioning.
Make sure all cables used are correct and comply
with Ethernet specifications.
Link LED is off or
intermittent.
Port connection is not
functioning.
Check the crimp on the RJ-45 connectors and
make sure that the plug is properly inserted and
locked into the port at both the switch and the
connecting device.
Make sure all cables used are correct and comply
with Ethernet specifications.
File transfer is slow or
performance degradation
is a problem.
Half- or full-duplex setting
on the NETGEAR switch
and the connected device
are not the same.
Make sure the 10/100 Mbps port is set to
auto-duplex (AUTO) mode when connecting the
switch to a repeater or hub. For instructions on
setting the duplex toggle switches, refer to
“Connecting De
vices to the Switch
”
on
page
4-
4
.