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Netgear MR5200 User Manual - Page 41

Maintain Your Mobile Router

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4 Maintain Your Mobile Router The chapter covers the following topics: • Extend Battery Life • View Details About Your Device From the Mobile Router • View Details About Your Device From the Mobile Router Web Page • Add and Select Access Point Names (APN) • Set Up Always-on WiFi • Enable DMZ • Update Mobile Router Software and Firmware 41

Section	Page
Contents	3
1. Get Started	7
Meet Your Mobile Router	8
Set Up Your Mobile Router	9
Recharge the Battery	9
Connect to the Internet	10
Replace a SIM Card	10
Home Screen	12
Powering Off/Resetting the Device	13
Security Credentials	13
Connect to the Mobile Router With Tethering	14
Customize the Mobile Router Settings	14
Log in to Your Mobile Router Web Page	15
2. Use Your Mobile Router	16
View Estimated Data Usage on the Mobile Router	17
View Data Usage on the Mobile Router Web Page	17
View Messages From the Mobile Router	17
Send SMS Messages From the Mobile Router	18
View Messages From the Mobile Router Web Page	20
Send SMS Messages From the Mobile Router Web Page	21
Delete a Message From the Mobile Router	21
Delete a Message From the Mobile Router Web Page	22
View Alerts From the Mobile Router	23
View Alerts From the Mobile Router Web Page	23
Turn On Dual-Band WiFi From the Mobile Router Web Page	24
Turn On Dual-Band WiFi From the Mobile Router	25
Manage Your Broadband Network Connection	26
View Mobile Broadband Network Status From the Mobile Router	27
View Mobile Broadband Network Status From the Mobile Router Web Page	28
Turn Domestic Data Off From the Mobile Router Web Page	28
Turn International Roaming On and Off From the Mobile Router	29
Turn International Roaming On and Off From the Mobile Router Web Page	30
Connect to WiFi	30
Manage WiFi	31
Turn On 5 GHz WiFi From the Mobile Router	31
Turn On 5 GHz WiFi From the Mobile Router Web Page	32
Specify WiFi Settings From the Mobile Router	33
Change WiFi Settings From the Mobile Router Web Page	34
Manage WiFi Security	34
Change WiFi Network Name and Password From the Mobile Router	34
Change WiFi Network Names and Passwords From the Mobile Router Web Page	35
Change WiFi Encryption Settings	36
3. Manage Security	38
Change the Mobile Router Web Page Login Settings	39
View Connected Devices From the Mobile Router Web Page	39
Activate SIM Security	40
4. Maintain Your Mobile Router	41
Extend Battery Life	42
Adjust WiFi Settings to Optimize Battery Life	42
Set the Display to Increase Battery Life From the Mobile Router	42
Set the Display to Increase Battery Life From the Mobile Router Web Page	43
View Details About Your Device From the Mobile Router	45
View Details About Your Device From the Mobile Router Web Page	46
Add and Select Access Point Names (APN)	46
Add an APN for Another Network	46
Select an APN to Use	48
Remove an APN Entry	48
Set Up Always-on WiFi	49
Set up Always-on WiFi From the Mobile Router	49
Set up Always-on WiFi From the Mobile Router Web Page	50
Enable DMZ	50
Update Mobile Router Software and Firmware	51
Update Mobile Router Software and Firmware in Response to an Update Available Alert	52
Check for Software Updates From the Mobile Router	52
5. Frequently Asked Questions	54
Questions About Connecting and Disconnecting Devices and Accessing the Internet	55
What do I do if I can’t connect a device to the mobile router?	55
What do I do if I can’t access the Internet?	55
How do I disconnect from the mobile broadband network?	56
How do I find out how many devices are connected to my mobile hotspot’s WiFi networks?	56
What do I do if the No Signal icon displays?	56
Why can’t my device access the mobile router web page when connected to a VPN?	56
Why can’t my mobile router connect to a computer running Windows Vista?	56
What do I do if my mobile router doesn’t connect to my service provider’s network?	57
Questions About the Mobile Router Web Page	58
How do I go back to the mobile hotspot web page?	58
What do I do if I forget my admin login password?	58
General Questions	58
Why isn’t my battery charging?	58
Why is the Signal Strength indicator always low?	59
Why is the download or upload speed slow?	59
The LCD screen is not lit. How do I know if the mobile router is still powered on?	59
How do I find my computer’s IP address?	59
Find the IP address on a Windows 7 or Windows 10 device	59
Find the IP address on a Windows 8 device	60
Find the IP address on a Mac OS X device	60
Find the IP address on devices running other operating systems	60
How do I find a device’s MAC address?	60
Find the MAC address on a Windows 7 or Windows 10 device	61
Find the MAC address on a Windows 8 device	61
Find the MAC address on a Mac OS X device	61
What do I do if the WiFi network name doesn’t appear in the list of networks?	62
6. Troubleshooting	63
View Alerts	64
SIM Not Installed	64
SIM Error — Check SIM	64
SIM Locked	64
Temperature-Related Alerts	64
Reset the Mobile Router	65
Reset the Mobile Router From the Mobile Router	65
Reset the Mobile Router From the Mobile Router Web Page	66
A. Specifications	68
Battery Specifications	69
Display Specifications	70
Mechanical Specifications	71
MR5100-111EUS and MR5200-100EUS Mobile Band Specifications	71
MR5200-100NAS Mobile Band Specifications	71
Package Contents	72
Port Specifications	72
Security Specifications	72
WiFi Specifications	73