Netgear MR5200 User Manual - Page 64

View Alerts, SIM Not Installed, SIM Error — Check SIM, SIM Locked, Temperature-Related Alerts

Page 64 highlights

Nighthawk M5 5G WiFi 6 Mobile Router View Alerts Your mobile router displays alerts to advise you of device status changes. See View Messages From the Mobile Router Web Page on page 20. SIM Not Installed Ensure that the micro SIM card is installed correctly. For information about replacing a SIM, see Replace a SIM Card on page 10. SIM Error - Check SIM Ensure that your network service provider's micro SIM card is inserted in the mobile router. If a problem still exists, contact customer service. The micro SIM card might be damaged and need replacing. SIM Locked You can unlock the SIM. To unlock the micro SIM card from the mobile router web page: 1. Contact customer service for the PIN to unlock the micro SIM card. 2. From a computer or WiFi device that is connected to the mobile router, launch a web browser. 3. Enter http://192.168.1.1. The mobile router web page displays. 4. Enter the administrator login password. The default password is printed on the product label. The password is case-sensitive. The home page displays. 5. Enter the micro SIM PIN when prompted. 6. Click the Save button. Your settings are saved. Temperature-Related Alerts The mobile router is designed to work over a wide temperature range (for more information, see Environmental Specifications on page ?.). The mobile router shuts down automatically if it goes out of the supported temperature range. Troubleshooting 64 User Manual

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View Alerts
Your mobile router displays alerts to advise you of device status changes. See View
Messages
From
the
Mobile
Router
Web
Page
on page 20.
SIM Not Installed
Ensure that the micro SIM card is installed correctly. For information about replacing a
SIM, see Replace
a
SIM
Card
on page 10.
SIM Error — Check SIM
Ensure that your network service provider’s micro SIM card is inserted in the mobile
router. If a problem still exists, contact customer service. The micro SIM card might be
damaged and need replacing.
SIM Locked
You can unlock the SIM.
To unlock the micro SIM card from the mobile router web page:
1.
Contact customer service for the PIN to unlock the micro SIM card.
2.
From a computer or WiFi device that is connected to the mobile router, launch a
web browser.
3.
Enter
.
The mobile router web page displays.
4.
Enter the administrator login password.
The default password is printed on the product label. The password is case-sensitive.
The home page displays.
5.
Enter the micro SIM PIN when prompted.
6.
Click the
Save
button.
Your settings are saved.
Temperature-Related Alerts
The mobile router is designed to work over a wide temperature range (for more
information, see Environmental
Specifications
on page ?.). The mobile router shuts
down automatically if it goes out of the supported temperature range.
User Manual
64
Troubleshooting
Nighthawk M5 5G WiFi 6 Mobile Router