Netgear MR5200 User Manual - Page 57

What do I do if my mobile router doesn’t connect to my service provider’s network?

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Nighthawk M5 5G WiFi 6 Mobile Router What do I do if my mobile router doesn't connect to my service provider's network? If your mobile router does not connect to your service provider's mobile broadband network, try the following suggestions: • Make sure that your micro SIM account is active. To check micro SIM status, contact your wireless service provider. • If you use a prepaid micro SIM card, make sure that the account balance is positive. • If your mobile router still does not connect, you might need to create or update the default connection profile. To check the default connection profile settings: 1. From a computer or WiFi device that is connected to the mobile router, launch a web browser. 2. Enter http://192.168.1.1. The mobile router web page displays. 3. Enter the mobile router password. The default password is printed on the product label. The password is case-sensitive. The home page displays. 4. Select Settings > Advanced Settings > Cellular. 5. Review ISP settings. Frequently Asked Questions 57 User Manual

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What do I do if my mobile router doesn’t connect to my
service provider’s network?
If your mobile router does not connect to your service provider’s mobile broadband
network, try the following suggestions:
•
Make sure that your micro SIM account is active. To check micro SIM status, contact
your wireless service provider.
•
If you use a prepaid micro SIM card, make sure that the account balance is positive.
•
If your mobile router still does not connect, you might need to create or update the
default connection profile.
To check the default connection profile settings:
1.
From a computer or WiFi device that is connected to the mobile router, launch a
web browser.
2.
Enter
.
The mobile router web page displays.
3.
Enter the mobile router password.
The default password is printed on the product label. The password is case-sensitive.
The home page displays.
4.
Select
Settings > Advanced Settings > Cellular
.
5.
Review ISP settings.
User Manual
57
Frequently Asked Questions
Nighthawk M5 5G WiFi 6 Mobile Router