Netgear N450 User Manual - Page 81

Basic Functions, Connect to the Modem Router’s Main Menu - lights

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N450 WiFi Cable Modem Router Model N450/CG3000Dv2 Basic Functions After you have turned on power to the modem router, do the following: 1. Check to see that the Power LED is lit. 2. Check that the numbered Ethernet LEDs light momentarily. 3. After a few seconds, check that the LEDs are lit for any local ports that are connected. The following table provides help when you are using the LEDs for troubleshooting. Table 2. LED behavior LED Behavior Action All LEDs are off when the modem router is plugged in. • Make sure that the power cord is properly connected to your modem router and that the power supply adapter is properly connected to a functioning power outlet. • Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem. Contact technical support. All LEDs stay on. Clear the modem router's configuration to factory defaults. This sets the modem router's IP address to 192.168.0.1. See Factory Default Settings on page 86. If the error persists, you might have a hardware problem. Contact technical support. LAN LED is off for a port with an Ethernet connection. • Make sure that the Ethernet cable connections are secure at the modem router and at the hub or computer. • Make sure that power is turned on to the connected hub or computer. • Be sure that you are using the correct cable. Internet LED is off and the modem • router is connected to the cable television cable. • • Make sure that the coaxial cable connections are secure at the modem router and at the wall jack. Make sure that your cable service provider provisioned your cable Internet service. Your provider should verify that the signal quality is good enough for cable modem service. Remove any excessive splitters you might have on your cable line. It might be necessary to run a "home run" back to the point where the cable enters your home. Connect to the Modem Router's Main Menu If you are unable to access the modem router's main menu from a computer on your local network, check the following: • Check the Ethernet connection between the computer and the modem router as described in Basic Functions on page 81. Troubleshooting 81

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Troubleshooting
81
N450 WiFi Cable Modem Router Model N450/CG3000Dv2
Basic Functions
After you have turned on power to the modem router, do the following:
1.
Check to see that the Power LED is lit.
2.
Check that the numbered Ethernet LEDs light momentarily.
3.
After a few seconds, check that the LEDs are lit for any local ports that are connected.
The following table provides help when you are using the LEDs for troubleshooting.
Table 2.
LED behavior
Connect to the Modem Router’s Main Menu
If you are unable to access the modem router’s main menu from a computer on your local
network, check the following:
•
Check the Ethernet connection between the computer and the modem router as
described in
Basic Functions
on page
81.
LED Behavior
Action
All LEDs are off when the modem
router is plugged in.
•
Make sure that the power cord is properly connected to your
modem router and that the power supply adapter is properly
connected to a functioning power outlet.
•
Check that you are using the 12 V DC power adapter supplied by
NETGEAR for this product.
If the error persists, you have a hardware problem. Contact technical
support.
All LEDs stay on.
Clear the modem router’s configuration to factory defaults. This sets
the modem router’s IP address to 192.168.0.1. See
Factory Default
Settings
on page
86.
If the error persists, you might have a hardware problem. Contact
technical support.
LAN LED is off for a port with an
Ethernet connection.
•
Make sure that the Ethernet cable connections are secure at the
modem router and at the hub or computer.
•
Make sure that power is turned on to the connected hub or
computer.
•
Be sure that you are using the correct cable.
Internet LED is off and the modem
router is connected to the cable
television cable.
•
Make sure that the coaxial cable connections are secure at the
modem router and at the wall jack.
•
Make sure that your cable service provider provisioned your cable
Internet service. Your provider should verify that the signal quality
is good enough for cable modem service.
•
Remove any excessive splitters you might have on your cable line.
It might be necessary to run a “home run” back to the point where
the cable enters your home.