Netgear XAVB5421 User Manual - Page 30

Basic Functioning, Troubleshooting Buttons, LEDs Are Off When the Powerline Device Is Plugged

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Powerline PassThru Adapter Basic Functioning After you plug in the Powerline device, the following sequence of events occurs: 1. The Power LED lights. 2. After approximately ten seconds, verify the following: • The Power LED is solid green. The device is powered on. • If the device is connected to a Powerline network, the Pick A Plug LED is lit. • If the Powerline device is connected through the Ethernet port to a powered-on Ethernet device, the Ethernet LED is lit. Troubleshooting Buttons The Factory Reset and Security buttons are on the side panel of the Powerline device. Pressing the Factory Reset button longer than two seconds does not reset the device. Pressing the Security button longer than two seconds does not activate security. Troubleshooting LEDs The LEDs indicate activity; you can use them for troubleshooting. LEDs Are Off When the Powerline Device Is Plugged In Make sure that power is supplied to the electrical outlet. If power is supplied and the LEDs stay off, someone might have used NETGEAR genie to turn off the LEDs. Use NETGEAR genie to check whether the LEDs are turned off. If they are turned off, you can use NETGEAR genie to turn them back on. See Turn LEDs Off or On on page 24. Power LED If the Power LED is off, the adapter does not have electrical power. Try these troubleshooting tips: • Make sure that power is supplied to the electrical outlet and that the Powerline device is not plugged into an extension cord, power strip, or surge protector. • Press the Factory Reset button on the Powerline device for two seconds to return the device to its factory default settings. Troubleshooting 30

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Troubleshooting
30
Powerline PassThru Adapter
Basic Functioning
After you plug in the Powerline device, the following sequence of events occurs:
1.
The Power LED lights.
2.
After approximately ten seconds, verify the following:
•
The Power LED is solid green. The device is powered on.
•
If the device is connected to a Powerline network, the Pick A Plug LED is lit.
•
If the Powerline device is connected through the Ethernet port to a powered-on
Ethernet device, the Ethernet LED is lit.
Troubleshooting Buttons
The
Factory Reset
and
Security
buttons are on the side panel of the Powerline device.
Pressing the
Factory Reset
button longer than two seconds does not reset the device.
Pressing the
Security
button longer than two seconds does not activate security.
Troubleshooting LEDs
The LEDs indicate activity; you can use them for troubleshooting.
LEDs Are Off When the Powerline Device Is Plugged In
Make sure that power is supplied to the electrical outlet.
If power is supplied and the LEDs stay off, someone might have used NETGEAR genie to
turn off the LEDs. Use NETGEAR genie to check whether the LEDs are turned off. If they are
turned off, you can use NETGEAR genie to turn them back on. See
Turn LEDs Off or On
on
page
24.
Power LED
If the Power LED is off, the adapter does not have electrical power. Try these troubleshooting
tips:
•
Make sure that power is supplied to the electrical outlet and that the Powerline device is
not plugged into an extension cord, power strip, or surge protector.
•
Press the
Factory Reset
button on the Powerline device for two seconds to return the
device to its factory default settings.