Nokia N91 User Guide - Page 116

Browser services, PC connectivity, Access codes, Application not responding, Phone display, Memory low

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Page 116 highlights

Troubleshooting 116 Browser services Q: What do I do if the following message is displayed: No valid access point defined. Define one in Services settings.? A: Insert the correct browser settings. Contact your service provider for instructions. Log Q: Why does the log appear empty? A: You may have activated a filter, and no communication events fitting that filter have been logged. To see all events, select My Own > Log. Scroll right and select Options > Filter > All communication. Q: How do I delete my log information? A: Select My Own > Log > Options > Clear log or go to Settings > Log duration > No log. These will erase the log contents, recent calls register, and message delivery reports permanently. PC connectivity Q: Why do I have problems in connecting the phone to my PC? A: Make sure that Nokia PC Suite is installed and running on your PC. See the User Guide for Nokia PC Suite on the CD-ROM. If Nokia PC Suite is installed and running, you can use Nokia Get connected wizard available in Nokia PC Suite to connect to your PC. For further information on how to use Nokia PC Suite, see the help function on Nokia PC Suite or visit the support pages at www.nokia.com. Copyright © 2006 Nokia. All rights reserved. Access codes Q: What is my password for the lock, PIN, or PUK codes? A: The default lock code is 12345. If you forget or lose the lock code, contact your phone dealer. If you forget or lose a PIN or PUK code, or if you have not received such a code, contact your network service provider. For information about passwords, contact your access point provider, for example, a commercial Internet service provider (ISP), service provider, or network operator. Application not responding Q: How do I close an application that is not responding? A: Open the application switching window by pressing and holding . Then scroll to the application, and press to close the application. Phone display Q: Why do missing, discoloured, or bright dots appear on the screen every time I turn on my phone? A: This is a characteristic of this type of display. Some displays may contain pixels or dots that remain on or off. This is normal, not a fault. Memory low Q: What can I do if my phone memory is low? A: You can delete the following items regularly to avoid low memory: • Messages from Inbox, Drafts, and Sent folders in Messag.

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Troubleshooting
116
Copyright © 2006 Nokia. All rights reserved.
Browser services
Q:
What do I do if the following message is displayed:
No
valid access point defined. Define one in Services
settings.
?
A:
Insert the correct browser settings. Contact your service
provider for instructions.
Log
Q:
Why does the log appear empty?
A:
You may have activated a filter, and no communication
events fitting that filter have been logged. To see all
events, select
My Own
>
Log
. Scroll right and select
Options
>
Filter
>
All communication
.
Q:
How do I delete my log information?
A:
Select
My Own
>
Log
>
Options
>
Clear log
or go to
Settings
>
Log duration
>
No log
. These will erase the log
contents, recent calls register, and message delivery
reports permanently.
PC connectivity
Q:
Why do I have problems in connecting the phone to my
PC?
A:
Make sure that Nokia PC Suite is installed and running on
your PC. See the User Guide for Nokia PC Suite on the
CD-ROM. If Nokia PC Suite is installed and running, you
can use Nokia Get connected wizard available in Nokia PC
Suite to connect to your PC. For further information on
how to use Nokia PC Suite, see the help function on Nokia
PC Suite or visit the support pages at www.nokia.com.
Access codes
Q:
What is my password for the lock, PIN, or PUK codes?
A:
The default lock code is
12345
. If you forget or lose the lock
code, contact your phone dealer.
If you forget or lose a PIN or PUK code, or if you have not
received such a code, contact your network service
provider.
For information about passwords, contact your access
point provider, for example, a commercial Internet service
provider (ISP), service provider, or network operator.
Application not responding
Q:
How do I close an application that is not responding?
A:
Open the application switching window by pressing and
holding
. Then scroll to the application, and press
to close the application.
Phone display
Q:
Why do missing, discoloured, or bright dots appear on the
screen every time I turn on my phone?
A:
This is a characteristic of this type of display. Some displays
may contain pixels or dots that remain on or off. This is
normal, not a fault.
Memory low
Q:
What can I do if my phone memory is low?
A:
You can delete the following items regularly to avoid low
memory:
•
Messages from
Inbox
,
Drafts
, and
Sent
folders in
Messag.