Oki 62411601 Users' Guide ML320Turbo Series - Page 5

Troubleshooting, Specifications, Service and Support - okidata printer

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Troubleshooting 80 General Information 80 Internet Support 80 List of Problems 81 Problem 1: My word processor files do not print the way I have the menu and front panel set 82 Problem 2: Nothing happens when I turn on the printer 83 Problem 3: The printer does not print when the computer sends data 83 Problem 4: I'm getting strange symbols, incorrect fonts, etc., when I try to print a document 83 Problem 5: Ink smears on the paper when I print on narrow forms. ..84 Problem 6: I've installed a new ribbon and the printing is smeared and streaked 84 Problem 7: The ALARM light is flashing 84 Problem 8: The ALARM light is on and the Character Pitch 10 light is flashing 84 Problem 9: The ALARM light is on and the Character Pitch 15 light is flashing 85 Problem 10: The printer needs paper, but the ALARM light is not on and I cannot load the paper 85 Problem 11: The Print Quality and Character Pitch keys on the front panel don't work 85 Problem 12: Continuous-form paper sticks to the paper separator. .... 85 Specifications 86 Service and Support 91 General Information 91 Documentation 92 Purchase Location 92 Internet Support 93 www.okidata.com 93 my.okidata.com 93 Telephone Support 94 Service Centers 95 Service and Support: United States and Canada 96 Service and Support: Latin America 97 | User's Guide: English 5

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|
User’s Guide:
English
5
Troubleshooting
.......................................................
80
General Information
.............................................................
80
Internet Support
.................................................................
80
List of Problems
....................................................................
81
Problem 1:
My word processor files do not print the way I have the
menu and front panel set
. ...............................................
82
Problem 2:
Nothing happens when I turn on the printer
...................
83
Problem 3:
The printer does not print when the computer
sends data
. ......................................................................
83
Problem 4:
I'm getting strange symbols, incorrect fonts, etc., when I
try to print a document
. ..................................................
83
Problem 5:
Ink smears on the paper when I print on narrow forms...84
Problem 6:
I've installed a new ribbon and the printing is smeared and
streaked
. ..........................................................................
84
Problem 7:
The ALARM light is flashing
. ........................................
84
Problem 8:
The ALARM light is on and the Character Pitch 10 light
is flashing
. ......................................................................
84
Problem 9:
The ALARM light is on and the Character Pitch 15 light
is flashing
. ......................................................................
85
Problem 10:
The printer needs paper, but the ALARM light is not on
and I cannot load the paper
. ...........................................
85
Problem 11:
The Print Quality and Character Pitch keys on the front
panel don't work
. ............................................................
85
Problem 12:
Continuous-form paper sticks to the paper separator
. ....
85
Specifications
............................................................
86
Service and Support
................................................
91
General Information
.............................................................
91
Documentation
.....................................................................
92
Purchase Location
................................................................
92
Internet Support
....................................................................
93
www.okidata.com
............................................................
93
my.okidata.com
...............................................................
93
Telephone Support
...............................................................
94
Service Centers
.....................................................................
95
Service and Support: United States and Canada
..................
96
Service and Support: Latin America
....................................
97