Oki C5400n Guide: User's, C5400 Series (American English) - Page 132

Printout is garbled or incorrect with parallel connection., Cannot print., is displayed.

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Printout is garbled or incorrect with parallel connection. Possible cause Remedy Possible mismatch Change parallel transmission mode (see on parallel "Problem Solving" on page 127). connection between computer and printer. Cannot print. • LPT WRITE ERROR is displayed. • PRNUSBX WRITE ERROR is displayed. Possible cause Remedy Interface is disabled. In the printer menu settings, enable the Parallel interface (PARALLEL MENU →PARALLEL → ENABLE) or the USB interface (USB MENU → USB →ENABLE). Printer is switched OFF. Turn on the printer. Printer interface cable is disconnected. Reconnect the printer interface cable. A converter, buffer, extension cable or USB hub is being used. Test by connecting the printer and computer directly. Printer driver output Set correct output port to which the printer port is incorrect. interface cable is connected. Printer is not selected Select the printer or set to default printer. in the printer driver. Incorrect printer Delete this printer driver and install correct printer driver is being used. driver from the Drivers CD supplied with your printer. Troubleshooting • 132

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Troubleshooting
•
132
Printout is garbled or incorrect with parallel connection.
Cannot print.
•
LPT WRITE ERROR
is displayed.
•
PRNUSBX WRITE ERROR
is displayed.
Possible cause
Remedy
Possible mismatch
on parallel
connection between
computer and printer.
Change parallel transmission mode (see
“Problem Solving” on page 127).
Possible cause
Remedy
Interface is disabled.
In the printer menu settings, enable the Parallel
interface (
PARALLEL MENU
→
PARALLEL
→
ENABLE
) or the USB interface (
USB MENU
→
USB
→
ENABLE
).
Printer is switched
OFF.
Turn on the printer.
Printer interface
cable is
disconnected.
Reconnect the printer interface cable.
A converter, buffer,
extension cable or
USB hub is being
used.
Test by connecting the printer and computer
directly.
Printer driver output
port is incorrect.
Set correct output port to which the printer
interface cable is connected.
Printer is not selected
in the printer driver.
Select the printer or set to default printer.
Incorrect printer
driver is being used.
Delete this printer driver and install correct printer
driver from the Drivers CD supplied with your
printer.