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Oki C7300 C7100/C7300/C7500 User's Guide: Windows - Page 374

Paper jams, paper jam error will not be cleared.

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PAPER JAMS Paper jams are indicated by an error message on the display. Paper jams are cleared as follows: 1. Open the top cover of the printer. NOTE Do not close the top cover completely (until it latches) during this process. If the top cover is closed too soon, the paper jam error will not be cleared. To minimize possible damage to the drums due to exposure to light, lower the top cover when appropriate, but do not press down to latch it. C7100/C7300/C7500 Troubleshooting • 373

Section	Page
Contents	3
Notes, Cautions, etc.	8
Introduction	9
Model Summary	9
Features	10
How to use this manual	11
Online usage	11
Getting Started	13
Unpacking	13
CD-ROM disk contents	14
CD1 - Drivers, Software Utilities	14
CD2 - Manuals	14
Printer location	15
Printer components	16
Setting up	19
Packaging and protective sheet removal	19
Toner cartridge installation	23
Loading paper	27
Manual feed	31
Power connection	32
Control panel	33
Menu settings	35
Changing the display language	35
Printing the MenuMap	36
Media settings	37
Selecting paper feed	37
Selecting the paper size	38
Selecting the media type and weight	39
Media recommendations	40
Paper	40
Labels	41
Paper feed and exit	42
Paper Sizes	42
Printer settings	44
Confirming current settings	44
Changing the settings	44
List of user menu settings	45
Print Jobs Menu This menu only appears if the hard disk drive is installed.	45
Information Menu	45
Test Print Menu	46
Shutdown Menu	46
Print Menu The default settings are bold face.	46
Media Menu The default settings are bold.	48
Color Menu The default settings are bold.	50
System Configuration Menu The default settings are bold.	52
PCL Emulation Menu The default settings are bold.	54
PPR Emulation Menu The default settings are bold.	57
FX Emulation Menu The default settings are bold.	60
Parallel Menu The default settings are bold.	62
USB Menu The default settings are bold.	63
Network Menu This menu only appears if a network card is installed. The default settings are bold.	63
Memory Menu The default settings are bold.	64
Disk Maintenance Menu The default settings are bold.	65
System Adjust Menu The default settings are bold.	66
Maintenance Menu The default settings are bold.	67
Usage Menu The default settings are bold.	68
List of administrator menu settings	69
OP Menu The default settings are bold.	69
Color Menu The default settings are bold.	71
Block Device Menu The default settings are bold.	71
Peak Power Control Menu The default settings are bold.	71
Setting color tuning from the front panel	72
Switching off	75
Interfaces	76
Windows XP	78
Printer Drivers	78
Which printer driver to use?	78
Enabling installed options in the driver	79
For additional memory: PostScript driver only	79
For the internal hard disk drive	80
For additional paper trays	82
For the duplex unit	84
Changing defaults for paper feed, size and media in the driver	86
Network Printer Status Utility	93
Operation	94
Factors that affect color printing	95
Differences between the range of colors a monitor or printer can reproduce	95
Printer driver color settings	96
Monitor settings	96
How your software application displays color	97
Paper type	97
Choosing a color matching method	98
RGB or CMYK?	98
Matching Photographic Images	98
Matching Specific Colors (e.g., a Company logo)	99
Color matching: PCL driver	101
Color Matching Options	101
The Print Color Swatch Utility	103
Color matching: PostScript driver	104
Color Matching Options	104
To manually set the color matching options in the PostScript driver:	104
OKI “Using ICC Profiles” feature: PostScript driver only	108
Windows ICM color matching	111
Printing Multiple pages on one sheet (n-up printing)	112
N-Up printing using the PostScript driver	112
Printing custom page sizes	114
Printing custom pages using the PostScript driver	114
Changing the resolution for a print job	120
Duplex printing (printing on both sides of the paper)	121
Duplex printing using the PostScript driver	121
Printing booklets	124
Printing booklets using the PostScript driver	124
Printing watermarks: PCL driver only	127
Collating	129
Proof and print	130
Deleting copies	132
Secure printing (printing confidential documents)	133
Deleting the confidential document before printing it	135
Store to hard disk	136
To delete a stored document from the hard disk drive	138
Printing overlays	139
Creating documents to use as overlays	140
Downloading the print file to use as an overlay	141
Defining Overlays: PostScript	143
Printing posters: PCL driver only	148
Windows 2000	150
Printer Drivers	150
Which printer driver to use?	150
Enabling installed options in the drivers	151
For additional memory	151
For the internal hard disk drive	152
For additional paper trays	154
For the duplex unit	156
Changing defaults for paper feed, size and media in the driver	158
Network Printer Status utility	162
Operation	163
Factors that affect color printing	164
Differences between the range of colors a monitor or printer can reproduce	164
Printer driver color settings	165
Monitor settings	165
How your software application displays color	166
Paper type	166
Choosing a color matching method	167
RGB or CMYK?	167
Matching Photographic Images	167
Matching Specific Colors (e.g., a Company logo)	168
Color matching: PCL Driver	170
Color Matching Options	170
The Print Color Swatch Utility	172
Color matching: PostScript driver	173
Color Matching Options	173
To manually set the color matching options in the PostScript driver:	173
OKI “Using ICC Profiles” feature: PostScript driver only	177
Windows ICM color matching	180
Printing multiple pages on one sheet (n-up printing)	181
N-Up printing using the PostScript driver	181
Printing custom page sizes	183
Printing custom pages using the PostScript driver	183
Changing the resolution for a print job	188
Duplex printing (printing on both sides of the paper)	189
Duplex printing using the PostScript driver	189
Printing booklets	192
Printing booklets using the PostScript driver	192
Printing watermarks: PCL driver only	195
Collating	197
Proof and print	198
Deleting copies	200
Secure printing (printing confidential documents)	201
Deleting the confidential document before printing it	203
Store to hard disk	204
To delete a stored job from the hard disk drive	206
Printing overlays	207
Creating documents to use as overlays	208
Downloading the print file to use as an overlay	209
Defining Overlays: PostScript	211
Printing posters: PCL driver only	216
Windows Me/98/95	217
Printer Drivers	217
Which printer driver to use?	217
Ebabling installed options in the drivers	218
For additional memory	218
For the internal hard disk drive	220
For additional paper trays	221
For the duplex unit	222
Changing defaults for paper feed, size and media in the driver	223
Network Printer Status utility	225
Operation	226
Factors that affect color printing	227
Differences between the range of colors a monitor or printer can reproduce	227
Printer driver color settings	228
Monitor settings	228
How your software application displays color	229
Paper type	229
Choosing a color matching method	230
RGB or CMYK?	230
Matching Photographic Images	230
Matching Specific Colors (e.g., a Company logo)	231
Color matching: PCL driver	233
Color Matching Options	233
The Print Color Swatch Utility	235
Color matching: PostScript driver	236
Color Matching Options	236
Windows ICM color matching	242
OKI “Using ICC Profiles” feature	243
Printing multiple pages on one sheet (n-up printing)	244
N-Up printing using the PostScript driver	244
N-Up printing using the PCL driver	245
Printing custom page sizes	246
Printing custom pages using the PostScript driver	246
Changing the resolution for a print job	250
Duplex printing (printing on both sides of the paper)	251
Printing booklets: PCL Only, Windows Me only	253
Printing watermarks	255
Printing watermarks using the PostScript driver	255
Collating	259
Font substitution: PostScript only	260
Proof and print	261
Deleting copies	264
Secure printing (printing confidential documents)	265
Deleting the confidential document before printing it	267
Store to hard disk	268
Deleting the stored job from the hard disk drive	270
Printing overlays	271
Creating documents to use as overlays	272
Downloading the print file to use as an overlay	273
Defining Overlays: PostScript	275
Printing posters: PCL only	280
Windows NT 4.0	282
Printer Drivers	282
Which printer driver to use?	282
Enabling installed options in the drivers	283
For additional memory: PostScript driver only	283
For the internal hard disk drive	284
For additional paper trays	286
For the duplex unit	288
Changing defaults for paper feed, size and media in the driver	290
Operation	298
Factors that affect color printing	299
Differences between the range of colors a monitor or printer can reproduce	299
Printer driver color settings	300
Monitor settings	300
How your software application displays color	301
Paper type	301
Choosing a color matching method	302
RGB or CMYK?	302
Matching Photographic Images	302
Printing Vivid Colors	303
Color matching: PCL driver	304
Color Matching Options	304
The Print Color Swatch Utility	306
Color matching: PostScript driver	307
Color Matching Options	307
To manually set the color matching options in the PostScript driver:	307
Printing multiple pages on one sheet (n-up printing)	311
N-Up printing using the PostScript driver	311
Printing custom page sizes	313
Printing custom pages using the PostScript driver	313
Changing the resolution for a print job	319
Duplex printing (printing on both sides of the paper)	320
Printing booklets: PCL driver only	323
Printing booklets using the PCL driver	323
Printing watermarks: PCL driver only	325
Collating	327
Proof and print	328
Deleting copies	330
Secure printing (printing confidential documents)	331
Deleting the confidential document before printing it	333
Store to hard disk	334
To delete a stored document from the hard disk drive	336
Printing overlays	337
Creating documents to use as overlays	338
Downloading the print file to use as an overlay	339
Defining Overlays: PostScript	341
Printing posters: PCL driver only	346
Maintenance	347
Adding Paper	347
Changing the toner cartridge	350
Changing the image drum	356
Changing the transfer belt	359
Changing the fuser unit	363
Cleaning the LED heads	366
Transporting the printer	368
Troubleshooting	370
LCD messages	370
Paper jams	374
Parallel transmission mode	381
Problem solving	382
Paper feed problems.	382
Paper jam has been cleared, but printer does not print.	382
Problems printing from Windows	383
Cannot configure for parallel connection.	383
Printout is garbled or incorrect with parallel connection.	385
Cannot print.	385
Printing is slow.	386
Printer requests paper size change to continue printing.	387
Problems with poor quality printing	387
Miscellaneous problems	390
The power is on, but the printer does not go online.	390
Print processing does not start.	390
Print processing cancels.	390
Printer makes a strange noise.	390
An asterisk (*) symbol appears on the display, repeatedly moving across the first line then the s...	391
Printer takes a long time to start printing.	391
Toner rubs off when you rub the printed surface.	391
Accessories	392
OkiLAN 6200e Plus network Print server	392
Additional memory	393
Internal hard disk	397
Duplex unit	400
Additional paper trays	401
Specifications	403
Consumables	407
Toner	407
Drums	407
Fuser Units	408
Transfer Belt	408
OKI Print Media	409
Factory Default Settings	411
Print menu	411
Media menu	411
Color menu	413
System Config menu	414
PCL Emulation menu	414
PPR Emulation menu	415
FX Emulation menu	415
Parallel menu	416
USB menu	416
Network menu	416
Memory menu	418
Disk Maintenance menu	418
System Adjust menu	418
Maintenance menu	419
Software Utilities	420
Overview	420
Color Swatch Utility	421
Color Swatch Samples	421
Loading the Utility	421
Selecting Colors	422
Color Samples	422
Color Values	422
PDF Direct Print Utility	424
Starting	424
PDF Version Check	426
Storage Device Manager for Windows	427
Getting Help	427
General Information	427
Summary of Storage Device Manager Functions	428
Administration	428
Setting Up an Administrative Password	431
Creating PostScript Forms	432
Creating PCL Macros (Forms)	434
Printing the File List	438
General Information	441
Windows 2000 and XP PCL	442
Printing Using Overlays: 2000 PCL	442
Windows Me/98/95 PCL	444
Printing Using Overlays: Me/98/95 PostScript	446
PrintSupervision	476
Features	476
Types of Users	476
Typical usage scenarios	477
System Requirements	477
Additional Information	477
Network Printer Status Utility	478
To Install	478
To Open	478
Checking the Printer Status	479
Oki LPR Utility	481
How to Install	481
Oki LPR Status box	481
Additional Information	481