Oki C9300nccs C9300/C9500 User's Guide: Windows - Page 481
displayed on the Log-Display/Export Item Settings, the printer. Wait for a while and try again.
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600dpi(*1) 1200x600dpi(*1) 1200dpi(*1) Number of sides printed in 600dpi Number of sheets printed in 1200x600dpi Number of sheets printed in 1200dpi NOTE *1.This item is not displayed by default. To display it, run the "Log-Display Details" menu or select the item that is displayed on the "Log-Display/Export Item Settings" menu and run "Log-Display logs." Troubleshooting Q. The printer I selected is not shown in the "Printer - Add a printer" menu. A. If it is offline, the printer will not be shown. Check to see that the printer is not offline. There are times the printer is not shown during printing. Wait for a while and try again. If it is still not shown, specify that printer's IP address. Q. The content of Log Pane (right side of screen) is not updated. A. Run the "Log - Update to the latest status" menu. Q. The following message was displayed: "Cannot connect to the printer. Wait for a while and try again." A. Check that the printer is not offline. This message is sometimes displayed during printing. Wait for a while and try again. Q. The following message was displayed in the "Printer - Delete a Printer" menu. "Cannot delete while log is being acquired." A. Run the "Printer - Start/End Log" menu first to cancel the process by which print logs are acquired from the printer at the set interval time, and then run the "Printer - Delete a Printer" menu. C9300/C9500 Software Utilities • 481