Onkyo CS-V645 DR-645 Owner Manual - Page 31

Troubleshooting

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Troubleshooting Troubleshooting To keep the warranty valid, never try to repair the system yourself. If you encounter problems when using this unit, check the following points before requesting service. If normal operation cannot be obtained, unplug the power cord from the outlet and plug it again. This resets the internal micro-computer which can be disturbed during electrical storms, power interruptions, etc. If unplugging the AC power cord does not solve the problem, try the following procedure to reset the internal micro-computer. Note that resetting the unit will delete your radio presets and custom settings. ■ Resetting the System setup 1. Turn the unit on. 2. Press  for 3 seconds while holding down the /. 3. Release  and / when "DR-645**" appears on the display. 4. Press . ■ Resetting the DVD setup To reset the custom settings on OSD to its default value, try the following procedure. 1. Turn the unit on. 2. Press SETUP. Setup menu appears on the display. 3. Select "PREFERENCE", and then select "DEFAULT". 4. Select "RESET". DR-645 ■ No power Ensure that the AC power cord of the apparatus is connected properly. Ensure that there is power at the AC wall outlet. Press  ON/STANDBY to turn the unit on. ■ No disc detected Insert a disc. Check if the disc is inserted upside down. Wait until the moisture condensation at the lens has cleared. Replace or clean the disc. Use a finalized CD or correct format disc. ■ No picture Check the video connection. Turn on the TV to the correct Video-In channel. Progressive scan is activated but the TV does not support progressive scan. ■ Black and white or distorted picture The disc does not match the TV color system standard (PAL/NTSC). Sometimes a slight picture distortion may appear. This is not a malfunction. Clean the disc. A distorted picture may appear during progressive scan setup. ■ The aspect ratio of the TV screen cannot be changed even though you have set the TV display format The aspect ratio if fixed on the loaded DVD disc. The aspect ratio may not be changed for some TV systems. ■ No sound or poor sound Adjust the volume. Disconnect the headphones. Check that the speakers are connected correctly. Check if the stripped speaker wires are clamped. ■ Remote control does not work Before you press any function button, first select the correct source. Reduce the distance between the remote control and the unit. Insert the battery with its polarities (+/-) aligned as indicated. Replace the battery. Aim the remote control directly at the sensor on the front of the unit. En 31

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31
En
Troubleshooting
Troubleshooting
To keep the warranty valid, never try to repair the system
yourself. If you encounter problems when using this unit,
check the following points before requesting service.
■
No power
■
No disc detected
■
No picture
■
Black and white or distorted picture
■
The aspect ratio of the TV screen cannot be
changed even though you have set the TV
display format
■
No sound or poor sound
■
Remote control does not work
If normal operation cannot be obtained, unplug the
power cord from the outlet and plug it again. This
resets the internal micro-computer which can be
disturbed during electrical storms, power
interruptions, etc.
If unplugging the AC power cord does not solve the
problem, try the following procedure to reset the
internal micro-computer.
Note that resetting the unit will delete your radio presets
and custom settings.
■
Resetting the System setup
1.
Turn the unit on.
2.
Press
2
for 3 seconds while holding down the
1
/
3
.
3.
Release
2
and
1
/
3
when “
DR-645**
” appears
on the display.
4.
Press
2
.
■
Resetting the DVD setup
To reset the custom settings on OSD to its default value,
try the following procedure.
1.
Turn the unit on.
2.
Press
SETUP
. Setup menu appears on the display.
3.
Select “
PREFERENCE
”, and then select
“
DEFAULT
”.
4.
Select “
RESET
”.
DR-645
Ensure that the AC power cord of the apparatus is connected
properly.
Ensure that there is power at the AC wall outlet.
Press
9
ON/STANDBY
to turn the unit on.
Insert a disc.
Check if the disc is inserted upside down.
Wait until the moisture condensation at the lens has cleared.
Replace or clean the disc.
Use a finalized CD or correct format disc.
Check the video connection.
Turn on the TV to the correct Video-In channel.
Progressive scan is activated but the TV does not support
progressive scan.
The disc does not match the TV color system standard
(PAL/NTSC).
Sometimes a slight picture distortion may appear. This is not
a malfunction.
Clean the disc.
A distorted picture may appear during progressive scan setup.
The aspect ratio if fixed on the loaded DVD disc.
The aspect ratio may not be changed for some TV systems.
Adjust the volume.
Disconnect the headphones.
Check that the speakers are connected correctly.
Check if the stripped speaker wires are clamped.
Before you press any function button, first select the correct
source.
Reduce the distance between the remote control and the unit.
Insert the battery with its polarities (+/-) aligned as indicated.
Replace the battery.
Aim the remote control directly at the sensor on the front of
the unit.