Onkyo TX-SR605 Owner Manual - Page 94

Troubleshooting If you have any trouble using the AV receiver/AV amplifier, look for a solution in this section. If you can't resolve the issue yourself, contact your Onkyo dealer. If you can't resolve the issue yourself, try resetting the AV receiver/AV amplifier before contacting your Onkyo dealer. To reset the AV receiver/AV amplifier to its factory defaults, turn it on and, while holding down the [VCR/DVR] button, press the [STANDBY/ON] button. "Clear" will appear on the display and the AV receiver/AV amplifier will enter Standby mode. Note that resetting the AV receiver/AV amplifier will delete your radio presets and custom settings. Power Can't turn on the AV receiver/AV amplifier • Make sure that the power cord is properly plugged into the wall outlet. • Unplug the power cord from the wall outlet, wait five seconds or more, then plug it in again. The AV receiver/AV amplifier turns off as soon as it's turned on • The amp protection circuit has been activated. Remove the power cord from the wall outlet immediately and contact your Onkyo dealer. Audio There's no sound, or it's very quiet • Make sure that the digital input source is selected properly (page 50). Press the [DIGITAL INPUT] button repeatedly. • Make sure that all audio connecting plugs are pushed in all the way (page 18). • Make sure that the inputs and outputs of all components are connected properly (page 18). • Make sure that the polarity of the speaker cables is correct, and that the bare wires are in contact with the metal part of each speaker terminal (page 20). • Make sure that the input source is properly selected (page 54). • Make sure that the speaker cables are not shorting. • Check the volume. It can be set to MIN, 1 through 99, or MAX (page 54). The AV receiver/AV amplifier is designed for home theater enjoyment. It has a wide volume range, allowing precise adjustment. • If the MUTING indicator is shown on the display, press the remote controller's [MUTING] button to unmute the AV receiver/AV amplifier (page 56). 94 • While a pair of headphones is connected to the PHONES jack, no sound is output by the speakers (page 56). • If there's no sound from a DVD player connected to an HDMI IN, check the DVD player's output settings, and be sure to select a supported audio format. • Check the digital audio output setting on the connected device. On some game consoles, such as those that support DVD, the default setting is off. • With some DVD-Video discs, you need to select an audio output format from a menu. • If your turntable doesn't have a built-in phono preamp, you must connect one between it and the AV receiver/AV amplifier. If your turntable uses an MC cartridge, you must connect an MC head amp, or an MC transformer and phono equalizer. • Make sure that none of the connecting cables are bent, twisted, or damaged. • Not all listening modes use all speakers (page 66). • Specify the speaker distances (page 72) and adjust the individual speaker levels (page 73). • Make sure that the speaker setup microphone is not still connected. • The input signal format is set to PCM or DTS. Set it to Auto (page 85). Only the center speaker produces sound • If you use the Pro Logic IIx Movie, Pro Logic IIx Music, or Pro Logic IIx Game listening mode with a mono source, such as an AM radio station or mono TV program, the sound is concentrated in the center speaker. • Make sure the speakers are configured correctly (page 70). The surround speakers produce no sound • When the Stereo or Mono listening mode is selected, the surround speakers produce no sound (page 66). • Depending on the source and current listening mode, not much sound may be produced by the surround speakers. Try selecting another listening mode. • Make sure the speakers are configured correctly (page 70). The center speaker produces no sound • When the Mono or Stereo listening mode is selected, the center speaker produces no sound (page 66). • Make sure the speakers are configured correctly (page 70).