Onkyo TX-SR605 Owner Manual - Page 95

Can't select the DTS-ES Discrete/Matrix listen - receiver troubleshooting

Page 95 highlights

Troubleshooting-Continued The surround back speakers produce no sound • The surround back speakers are not used with all listen- ing modes. Select another listening mode (page 66). • Not much sound may be produced by the surround back speakers with some sources. • Make sure the speakers are configured correctly (page 70). The subwoofer produces no sound • When you play source material that contains no infor- mation in the LFE channel, the subwoofer produces no sound. • Make sure the speakers are configured correctly (page 70). There's no sound with a certain signal format • Check the digital audio output setting on the con- nected device. On some game consoles, such as those that support DVD, the default setting is off. • With some DVD-Video discs, you need to select an audio output format from a menu. • Depending on the input signal, some listening modes cannot be selected (pages 62-65). Can't select the DTS-ES Discrete/Matrix listening modes • These modes cannot be selected when no surround back speakers are connected, or the Zone 2 speakers are being used. • You can not always select all of the listening modes, depending on the number of the speaker connected (pages 62-65). Can't get 6.1/7.1 playback • If no surround back speakers are connected, or the Zone 2 speakers are being used, 6.1/7.1 playback is not possible. • You can not always select all of the listening modes, depending on the number of the speakers connected (pages 62-65). The volume cannot be set to 99 • When the levels of all speakers have been calibrated (page 73), the maximum volume setting may change. Noise can be heard • Using cable ties to bundle audio cables with power cords, speaker cables, and so on may degrade the audio performance, so don't do it. • An audio cable may be picking up interference. Try repositioning your cables. The Late Night function doesn't work • Make sure the source material is Dolby Digital, Dolby Digital Plus, and Dolby TrueHD (page 69). The DVD analog multichannel input doesn't work • Check the DVD analog multichannel input connec- tions (page 28). • To select the DVD analog multichannel input, press the [MULTI CH] input selector button. • Check the audio output settings on your DVD player. About DTS signals • When DTS program material ends and the DTS bit- stream stops, the AV receiver/AV amplifier remains in DTS listening mode and the DTS indicator remains on. This is to prevent noise when you use the pause, fast forward, or fast reverse function on your player. If you switch your player from DTS to PCM, because the AV receiver/AV amplifier does not switch formats immediately, you may not hear any sound, in which case you should stop your player for about three seconds, and then resume playback. • With some CD and LD players, you won't be able to playback DTS material properly even though your player is connected to a digital input on the AV receiver/AV amplifier. This is usually because the DTS bitstream has been processed (e.g., output level, sampling rate, or frequency response changed) and the AV receiver/AV amplifier doesn't recognize it as a genuine DTS signal. In such cases, you may hear noise. • When playing DTS program material, using the pause, fast forward, or fast reverse function on your player may produce a short audible noise. This is not a malfunction. The beginning of audio received by an HDMI IN can't be heard • Since it takes longer to identify the format of an HDMI signal than it does for other digital audio signals, audio output may not start immediately. Video There's no picture • Make sure that all video connecting plugs are pushed in all the way (page 18). • Make sure that each video component is properly con- nected. • If your TV is connected to the HDMI OUT, set the HDMI Monitor setting to Yes (page 47), and select "- -" in the "HDMI Input Setup" on page 48 to watch composite video, S-Video, and component video sources. • If your TV is connected to the COMPONENT VIDEO OUT, set the HDMI Monitor setting to No (page 47), and select "- - -" in the "Component Video Setup" on page 49 to watch composite video and S-Video sources. 95

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95
Troubleshooting
—Continued
The surround back speakers produce no sound
The surround back speakers are not used with all listen-
ing modes. Select another listening mode (page 66).
Not much sound may be produced by the surround
back speakers with some sources.
Make sure the speakers are configured correctly
(page 70).
The subwoofer produces no sound
When you play source material that contains no infor-
mation in the LFE channel, the subwoofer produces
no sound.
Make sure the speakers are configured correctly
(page 70).
There’s no sound with a certain signal format
Check the digital audio output setting on the con-
nected device. On some game consoles, such as those
that support DVD, the default setting is off.
With some DVD-Video discs, you need to select an
audio output format from a menu.
Depending on the input signal, some listening modes
cannot be selected (pages 62-65).
Can’t select the DTS-ES Discrete/Matrix listen-
ing modes
These modes cannot be selected when no surround
back speakers are connected, or the Zone 2 speakers
are being used.
You can not always select all of the listening modes,
depending on the number of the speaker connected
(pages 62-65).
Can’t get 6.1/7.1 playback
If no surround back speakers are connected, or the
Zone 2 speakers are being used, 6.1/7.1 playback is
not possible.
You can not always select all of the listening modes,
depending on the number of the speakers connected
(pages 62-65).
The volume cannot be set to 99
When the levels of all speakers have been calibrated
(page 73), the maximum volume setting may change.
Noise can be heard
Using cable ties to bundle audio cables with power
cords, speaker cables, and so on may degrade the
audio performance, so don’t do it.
An audio cable may be picking up interference. Try
repositioning your cables.
The Late Night function doesn’t work
Make sure the source material is Dolby Digital, Dolby
Digital Plus, and Dolby TrueHD (page 69).
The DVD analog multichannel input doesn’t
work
Check the DVD analog multichannel input connec-
tions (page 28).
To select the DVD analog multichannel input, press
the [MULTI CH] input selector button.
Check the audio output settings on your DVD player.
About DTS signals
When DTS program material ends and the DTS bit-
stream stops, the AV receiver/AV amplifier remains in
DTS listening mode and the DTS indicator remains
on. This is to prevent noise when you use the pause,
fast forward, or fast reverse function on your player. If
you switch your player from DTS to PCM, because
the AV receiver/AV amplifier does not switch formats
immediately, you may not hear any sound, in which
case you should stop your player for about three sec-
onds, and then resume playback.
With some CD and LD players, you won’t be able to
playback DTS material properly even though your
player is connected to a digital input on the AV
receiver/AV amplifier. This is usually because the
DTS bitstream has been processed (e.g., output level,
sampling rate, or frequency response changed) and the
AV receiver/AV amplifier doesn’t recognize it as a
genuine DTS signal. In such cases, you may hear
noise.
When playing DTS program material, using the pause,
fast forward, or fast reverse function on your player
may produce a short audible noise. This is not a mal-
function.
The beginning of audio received by an HDMI IN
can’t be heard
Since it takes longer to identify the format of an
HDMI signal than it does for other digital audio sig-
nals, audio output may not start immediately.
There’s no picture
Make sure that all video connecting plugs are pushed
in all the way (page 18).
Make sure that each video component is properly con-
nected.
If your TV is connected to the HDMI OUT, set the
HDMI Monitor setting to Yes (page 47), and select “-
- -” in the “HDMI Input Setup” on page 48 to watch
composite video, S-Video, and component video
sources.
If your TV is connected to the COMPONENT VIDEO
OUT, set the HDMI Monitor setting to No (page 47),
and select “- - -” in the “Component Video Setup” on
page 49 to watch composite video and S-Video
sources.
Video