Panasonic DMP-UB300 Owners Manual - Page 35

Reference Troubleshooting guide Before requesting service, please perform the following checks. Do you have the latest firmware installed? Panasonic is constantly improving the unit's firmware to ensure that our customers are enjoying the latest technology. (> 18) 4 Make the following checks and visit our website for more information. www.panasonic.ca/english/support 4 Or visit our website to find a service center. You can find a service center near you easily on our website. Other support information: "Limited Warranty" (> 45) The following do not indicate a problem with this unit: - Regular disc rotating sounds. - Image disturbance during search. - Image disturbance when replacing 3D discs. ∫ Unit does not respond to remote control or unit's buttons. Press and hold [Í/I] on the main unit for 3 seconds. - If still unable to turn the unit off, disconnect the AC power supply cord, wait 1 minute, then reconnect the AC power supply cord. ∫ Cannot eject disc. 1 While the unit is on Press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds. - POWER LED starts to flash, and "00 RET" is displayed on the screen. 2 Press [1] (right) repeatedly on the remote control until "06 FTO" is displayed on the screen. 3 Press [OK]. General operation To return to the factory default. ¾ Select "Yes" in "Restore Default Settings" in the Setup menu. (> 34) To return all settings to the factory preset. ¾ Reset the unit as follows: 1 While the unit is on Press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds. - POWER LED starts to flash, and "00 RET" is displayed on the screen. 2 Press [1] (right) repeatedly on the remote control until "08 FIN" is displayed on the screen. 3 Press and hold [OK] for more than 5 seconds. This unit is turned off when the input for the TV is switched. ¾ This is a normal phenomenon when using VIERA Link. For details please read the owner's manuals for the TV. The remote control doesn't work properly. ¾ Change the batteries in the remote control. (> 5) ¾ The remote control and this unit are using different codes. Turn on this unit by using [Í/I] on the main unit, and check "Remote Control ", which is displayed on the screen when you press a button on the remote control. Press and hold [OK] and the displayed number ("") for more than 5 seconds. This unit is turned off automatically. ¾ To save on electricity, this unit is turned off automatically depending on the media if there is no button operation for about 20 minutes when not playing back (such as when paused or displaying the menu, displaying still pictures, etc.). - 35 -