Panasonic EP3513 EP3513 User Guide - Page 39

TROUBLESHOOTING PROBLEM Problem Motor Noises • It sounds and feels like the massage heads are straining to get over wrinkles in the cloth. • The motor groans when it comes under load. • There is excessive noise during Tapping. (The noise is greater at the top of the massage lounger.) • There is a creaking noise when the massage heads are in operation. • There is a sound when the vibration action is selected. • There is a rattling sound when the massage heads move up or down. • The belt can be heard rotating. • There is a rubbing sound produced by the massage heads rubbing on the seat fabric. • There is a noise when the back cushion moves over the armrest when the seat is reclining. • There is a noise when I sit down. • There is a strange sound when the massage heads move in and out. • When the power switch is turned on there is a humming sound. • Air massage-related sounds. There is a hissing sound of air escaping. There is a humming sound from the pump. • The legrest rattles. • There is an unstable sound when air escapes during the leg stretch. The massage heads stop during operation. The massage heads do not come up to the shoulder or neck. The height of the left and right massage heads is different. The air in the seat is not being released. It is not possible to recline the unit. The legrest cannot be raised or lowered. Cause and Remedy These sounds are perfectly normal and will not have any effect on the operation of the unit. If excessive force is applied to the massage heads during operation, in the interests of safety the massage heads may stop moving. If all markings and buttons on the control panel start to flash, which is extremely unusual, turn off the power switch, wait for approximately 10 seconds and then turn the power switch on again. If the massage heads stop again, position yourself so that your back is not completely in contact with the backrest. The position of the massage heads is incorrect. (See Page 16) An alternating tapping method is employed, which means that this phenomenon will naturally occur. There is nothing wrong with the unit. If the power cord is unplugged or there is a power outage while air massage is being carried out, the air will be trapped in the unit. The air will automatically be released when the power cord is plugged back in again (or when the power comes back on). If the unit encounters an obstacle or if excessive force is exerted on it during operation, in the interests of safety the unit will come to a stop. If all markings and buttons on the control panel start to flash, which is extremely unusual, turn off the power switch, wait for approximately 10 seconds and then turn the power switch on again. 37