Panasonic KXFPC95 KXFPC95 User Guide - Page 95
Fax - sending cont., Fax - receiving, TAD/FAX, FAX ONLYor TEL/FAX mode p. 58
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Operations Fax - sending (cont.) Problem Cause & Remedy The other party complains that dirty patterns or black lines appear on their received document. I cannot make an international fax call. q The glass or rollers are dirty. Clean them (p. 103). q Use the overseas transmission mode of feature #23 (p. 84). q Add two pauses at the end of the telephone number (p. 33) or dial manually. Fax - receiving Problem I cannot receive documents automatically. The display shows the following message but faxes are not received. CONNECTING..... Cause & Remedy q The receive mode is set to the TEL mode. Set to the TAD/FAX, FAX ONLY or TEL/FAX mode (p. 58, 59). q The time taken to answer the call is too long. Decrease the number of rings of features #06 (p. 83), #30 (p. 85) and #78 (p. 88). q The greeting message is too long. Shorten the message (p. 70). q The incoming call is not a fax. Change the receive mode to the TEL or TAD/FAX mode (p. 58, 59). The recording image is faint. q The other party sent a faint document. Ask them to send a clearer copy of the document. q The thermal head is dirty. Clean it (p. 104). The printing quality is poor. q Some paper has instructions recommending which side to print on. Try turning the paper over. We recommend smooth paper such as Hammermill R Jet Print for clearer printing. q Check the document of the other party. A blank sheet is ejected. q If a blank sheet is ejected after the received document is printed out, the receiving reduction rate is not programmed correctly. Program the proper rate in feature #36 (p. 85). q The other party placed the document in their fax machine the wrong way. Check with the other party. I cannot receive documents by q Press FAX until a single beep is heard. pressing FAX on the handset. For fax advantage assistance, call 1-800-435-7329. 95