User Manual
13
1.8
Call Center
..............................................................................................................
86
1.8.1
Log-in/Log-out, Wrap-up
..........................................................................................
86
1.8.2
Incoming Call Distribution Group Monitor
................................................................
88
1.8.3
Manual Queue Redirection
......................................................................................
90
1.9
User-supplied Equipment
......................................................................................
92
1.9.1
Doorphone/Door Opener
.........................................................................................
92
1.9.2
Host PBX
..................................................................................................................
93
1.9.3
Voice Processing System
.........................................................................................
94
1.10
Walking Extension
...............................................................................................
100
1.10.1
Walking Extension
..................................................................................................
100
1.11
Display Proprietary Telephone
...........................................................................
101
1.11.1
Call Log
..................................................................................................................
101
1.11.2
Directories
..............................................................................................................
105
1.11.3
System Feature Access
.........................................................................................
108
2
Manager Operation
......................................................................
109
2.1
Control Features
..................................................................................................
110
2.1.1
Extension Control
...................................................................................................
110
2.1.2
Time Service Mode Control
...................................................................................
110
2.1.3
Dial Tone Transfer
..................................................................................................
111
2.1.4
External Background Music (BGM)
........................................................................
112
2.1.5
Outgoing Messages (OGM)
...................................................................................
112
3
Customizing Your Phone & System
...........................................
115
3.1
Personal Programming
........................................................................................
116
3.1.1
Personal Programming
...........................................................................................
116
3.1.2
Settings on the Programming Mode
.......................................................................
117
3.1.3
Customizing the Buttons
........................................................................................
126
3.2
Manager Programming
........................................................................................
131
3.2.1
Programming Information
.......................................................................................
131
3.2.2
Manager Programming
..........................................................................................
132
3.3
System Programming
..........................................................................................
133
3.3.1
Programming Information
.......................................................................................
133
3.3.2
System Programming
.............................................................................................
135
4
Appendix
......................................................................................
139
4.1
Troubleshooting
...................................................................................................
140
4.1.1
Troubleshooting
......................................................................................................
140
4.2
Feature Number Table
.........................................................................................
143
4.2.1
Feature Number Table
............................................................................................
143
4.3
Tone
.......................................................................................................................
150
4.3.1
Tone
.......................................................................................................................
150
4.4
Revision History
...................................................................................................
154
4.4.1
KX-TDA100/KX-TDA200 Version 1.1
.....................................................................
154
Index
...................................................................................................
155