Panasonic KXTGA248S KXTG2480 User Guide - Page 50
Caller ID
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Useful Information Caller ID Problem The handset does not display the caller's name and/or phone number. The caller list/incoming phone numbers are not edited automatically. I cannot dial the phone number edited in the caller list. The display exits the caller list while searching. The 2nd caller's information is not displayed during an outside call. (The Call Waiting Caller ID (CWID) feature does not function.) Cause & solution L You have not subscribed to Caller ID service. Contact your telephone company to subscribe. L If your unit is connected to any additional telephone equipment such as Caller ID box or wireless telephone jack, disconnect the unit from the equipment and plug the unit directly into the wall jack. L If your unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your DSL provider for details. L The name display service may not be available in some areas. Contact your telephone company for details. L Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. L The caller requested not to send caller information (page 29). L Generally caller information is displayed from the 2nd ring. L The Caller ID number auto edit feature is turned off. Turn it on and try again (page 38). L You need to call back the edited number to activate Caller ID number auto edit. L The phone number you dialed might have an incorrect edited pattern (for example, the long distance "1" or the area code is missing). Edit the phone number with another pattern (page 31). L The handset automatically exits after 1 minute of inactivity. L In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your telephone company and subscribe to the desired service. After subscribing, you may need to contact your telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). 50 For assistance, please visit http://www.panasonic.com/consumersupport