Panasonic KY-B84 Operating Instructions - Page 11
Troubleshooting
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Troubleshooting Check the following information before making inquiries or requesting service. Power source Symptom Probable cause The IH cooktop cannot be turned ON. -- The main power switch has not been turned ON. The power switch was designed so that it will not be easily turned on if it is mistakenly touched. Touch the main power switch a little longer. -- The "Child safety lock" has been activated. Main power switch auto shutoff If 1 minute has elapsed without any operation since the main power switch was turned on, the main power automatically turns off. Turn on the main power switch again. The "Deep frying temperature control sensor" and the left rear IH heater cannot be used simultaneously. The IH heater turned itself off while being used. Forgotten-OFF auto shutoff If no key is touched for approx. 45 minutes while an IH heater is in operation, a buzzer will sound and the IH heater is automatically turned off. Touch the key again. * The timer is recommended for simmering. Operation panel Symptom Probable cause Key operation is disabled. -- Your fingertips are covered or have bandages on them. -- You performed the operation while holding the cookware handle. -- The operation panel is stained. Turn off the main power switch and remove any foreign objects. Then, turn on the main power switch again. * Remove after cooking when deep-frying. Keys react even when only their vicinity is touched. Water is on or around the keys, for example. 20 Sounds and noises Symptom Probable cause Noise is heard during heating. Various resonant sounds may be heard depending on the type of cookware. You may feel a small vibration when you hold the handle and the cookware may slightly move. This is not a malfunction. Moving the cookware slightly or replacing it may be able to get rid of the sound. If the cookware is removed while being heated, a short metallic sound may be heard. The level of the noise from the main unit increases and decreases. It is the noise from the cooling fan inside the main unit. The level of the noise changes according to the heat level and the material the cookware is made of. (When the heat level is increased, the fan will operate at high speed and generate more noise.) Even after the main While the inside of the main unit is still hot, the cooling fan power switch is turned operates. off, noise from the fan is (When the temperature decreases, it will automatically stop.) still heard. Heat power Symptom The heating power of the IH heater seems to be weaker. When several IH heaters are used simultaneously, -- The heating power decreases. -- The power indicator automatically decreases. -- The heat level does not increase. Probable cause Overheating prevention function If the bottom of the cookware overheats, for example, when preheating too long, the heating power will automatically decrease without the power indication changing. (The function ends after the appliance cools down.) Cookware, such as ceramic and earthenware pots, which cause the IH heater to overheat are used. Do not use ceramic and earthenware pots even if they are for induction heating. The heat level is automatically controlled so that overall power consumption does not exceed the limit. (See page 25.) * The power indicator for an IH heater may decrease on its own. Even after touching , it may not increase and the appliance may beep. 21