Panasonic MCUL975 MCUL975 User Guide - Page 56

Before Requesting Service, Possible Cause

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BEFORE REQUESTING SERVICE WARNING Electrical Shock or Personal Injury Hazard Disconnect the electrical supply before servicing or cleaning the vacuum cleaner. Failure to do so could result in electrical shock or personal injury from vacuum cleaner suddenly starting. Review this chart to find do-it-yourself solutions for minor performance problems. Any service needed, other than those described in these Operating Instructions, should be performed by an authorized service representative. PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION Vacuum Cleaner won't run. 1. Unplugged at wall outlet. 2. Tripped circuit breaker/blown fuse at household service panel. 3. Thermal protector tripped. 1. Plug in firmly, turn on vacuum cleaner. 2. Reset circuit breaker or replace fuse. 3. Unplug vacuum cleaner, allow to cool and thermal protector will reset itself. Poor job of dirt pick up 1. Full or clogged dust bin. 2. Worn agitator. 3. Clogged nozzle. 4. Clogged hose. 5. Hole in hose. 6. Broken belt 7. Motor protection system activated. 8. Dirty filters. 9. Floor/Tools Selector knob in wrong position. 1. Empty dust bin. 2. Take to your nearest Panasonic Service Center. 3. Check for clogs. 4. Check for clogs. 5. Take to your nearest Panasonic Service Center. 6. Replace belt. 7. Check for clogs. 8. Change primary filter and exhaust filter. 9. Check Floor/Tools selector knob position. Light won't work. 1. Burned out light bulb. 1. Change light bulb. Agitator does not turn. 1. Carpet/Bare floor selector in Bare Floor 2. Broken belt. 3. Tripped overload protector in nozzle. 1. Select CARPET position. 2. Replace belt. 3. Remove any items that may be caught or jammed, then reset. If vacuum cleaner starts and stops again, clean agitator and end caps, then reset. Air flow restricted with attachment use. Sound changes. 1. Attachment use restricts air flow. 2. New carpet fuzz clogged air path. 3. Floor/Tool Selector knob in wrong position. 1. See ATTACHMENTS. 2. See CLOG REMOVAL and clean hose. 3. Check Floor/Tool selector knob position. Dirt Sensor will not work. 1. Dirty optic cells. 1. See CLEANING OPTIC CELLS. AEROBLAST lights stay 1. Dust bin not installed properly. lit during operation. 1. Check dust bin installation. - 56 -

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- 56 -
BEFORE REQUESTING SERVICE
Review this chart to find do-it-yourself solutions for minor performance
problems.
Any service needed, other than those described in these
Operating Instructions, should be performed by an authorized service
representative.
WARNING
Electrical Shock or Personal Injury Hazard
Disconnect the electrical supply before servicing or cleaning the vacuum cleaner.
Failure to do so could result in electrical shock or personal injury from vacuum
cleaner suddenly starting.
Vacuum Cleaner
1.
Unplugged at wall outlet.
1.
Plug in firmly, turn on vacuum cleaner.
won’t run.
2.
Tripped circuit breaker/blown fuse
2.
Reset circuit breaker or replace
at household service panel.
fuse.
3.
Thermal protector tripped.
3.
Unplug vacuum cleaner, allow to cool
and thermal protector will reset itself.
Poor job of dirt
1.
Full or clogged dust bin.
1.
Empty dust bin.
pick up
2.
Worn agitator.
2.
Take to your nearest Panasonic
Service Center.
3.
Clogged nozzle.
3.
Check for clogs.
4.
Clogged hose.
4.
Check for clogs.
5.
Hole in hose.
5.
Take to your nearest Panasonic
Service Center.
6.
Broken belt
6.
Replace belt.
7.
Motor protection system activated.
7.
Check for clogs.
8.
Dirty filters.
8.
Change primary filter and
exhaust filter.
9.
Floor/Tools Selector knob in
9.
Check Floor/Tools selector knob
wrong position.
position.
Light won’t work.
1.
Burned out light bulb.
1.
Change light bulb.
Agitator does not turn.
1.
Carpet/Bare floor selector in Bare Floor
1.
Select
CARPET
position.
2.
Broken belt.
2.
Replace belt.
3.
Tripped overload protector in
3.
Remove any items that may be caught
nozzle.
or jammed, then reset.
If vacuum
cleaner starts and stops again, clean
agitator and end caps, then reset.
Air flow restricted
1.
Attachment use restricts air flow.
1.
See
ATTACHMENTS
.
with attachment use.
2.
New carpet fuzz clogged air path.
2.
See
CLOG REMOVAL
and clean
Sound changes.
hose.
3.
Floor/Tool Selector knob in
3.
Check Floor/Tool selector knob
wrong position.
position.
Dirt Sensor
1.
Dirty optic cells.
1.
See
CLEANING OPTIC CELLS.
will not work.
AEROBLAST lights stay
1.
Dust bin not installed properly.
1.
Check dust bin installation.
lit during operation.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION