Panasonic PVC2062 PVC2062 User Guide - Page 37

Limited Warranty Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America, One Panasonic Way Secaucus, New Jersey 07094 Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc. AVE. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park Carolina, Puerto Rico 00985 PANASONIC/QUASAR Video Products Limited Warranty Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as "the Warrantor") will repair or replace this product with new or refurbished parts or equivalent product, free of charge, in the USA or Puerto Rico, in the event of a defect in materials or workmanship as follows (all time periods commence from the date of the original purchase): PRODUCT CAMCORDER PARTS ONE (1) YEAR, EXCEPT CCD IMAGE SENSOR CCD IMAGE SENSOR - SIX (6) MONTHS DVD/VCR DECK DIGITAL STILL CAMERA A/V MIXER ONE (1) YEAR ONE (1) YEAR, EXCEPT CCD IMAGE SENSOR CCD IMAGE SENSOR - SIX (6) MONTHS ONE (1) YEAR TV/VCR, TV/DVD ONE (1) YEAR, TV/DVD/VCR EXCEPT CRT COMBINATION CRT - TWO (2) YEARS TV/HDR ONE (1) YEAR, COMBINATION EXCEPT CRT CRT - TWO (2) YEARS LABOR NINETY (90) DAYS NINETY (90) DAYS NINETY (90) DAYS NINETY (90) DAYS NINETY (90) DAYS NINETY (90) DAYS NINETY (90) DAYS CRT - NINETY (90) DAYS NINETY (90) DAYS CRT - NINETY (90) DAYS SERVICE Carry-In or Mail-In CONTACT NUMBER 1-800-211-PANA(7262) Carry-In or Mail-In Carry-In or Mail-In 1-800-211-PANA(7262) 1-800-272-7033 Carry-In or Mail-In 1-800-211-PANA(7262) Carry-In: 21" CRT and 1-800-211-PANA(7262) Smaller In-Home or Carry-In: 22" CRT and Larger In-Home or Carry-In 1-888-843-9788 Batteries (if included) - New rechargeable batteries in exchange for defective rechargeable batteries for ten (10) days. Non-rechargeable batteries are not warranted. Tape (if included) - New video cassette tape in exchange for a defective video cassette tape for five (5) days. Memory cards (if included) - Exchange defective item for new one for ninety (90) days. In-home, carry-in or mail-in service, as applicable, in the USA can be obtained during the warranty period by contacting a Panasonic Services Company (PASC) Factory Servicenter listed in the Servicenter Directory. Or call toll free contact number listed above, to locate an authorized PASC Servicenter. Carry-in or mail-in service in Puerto Rico can be obtained during the warranty period by calling the Panasonic Sales Company telephone number listed in the Servicenter Directory. This warranty is extended only to the original purchaser. A purchase receipt or other proof of the date of the original purchase is requires before warranty service is rendered. This warranty only covers failures due to defects in materials and workmanship, which occur during normal use and does not cover normal maintenance, including, but not limited to, video and audio head cleaning. The warranty does not cover damage which occurs in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, modification, faulty installation, set-up adjustments, improper antenna, inadequate signal pickup, maladjustment of consumer controls, improper operation, power line surge, improper voltage supply, lightning damage, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a PASC Factory Servicenter or a PASC authorized Servicenter, or damage that is attributable to acts of God. LIMITS AND EXCLUSIONS There are no express warranties except as listed above. THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGE TO RECORDING MEDIA) RESULTING FROM THE USE OF THIS PRODUCTS, OR ARISING OUT OF ANY BREACH OF THE WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary, from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the Consumer Affairs Department at the Panasonic Consumer Electronics Company address above. SERVICE CALLS WHICH DO NOT INVOLVE DEFECTIVE MATERIALS OR WORKMANSHIP AS DETERMINED BY THE WARRANTOR, IN ITS SOLE DISCRETION, ARE NOT COVERED. COSTS OF SUCH SERVICE CALLS ARE THE RESPONSIBILITY OF THE PURCHASER. warvid 02/ 12/ 2001 37 For Your Information