Panasonic SC-GNW10 Owners Manual - Page 20

Poor sound quality for chat audio.

Page 20 highlights

Other The operation indicators (L) (R) on SC-GNW10 blink (green) for about 1 minute and then the power turns off. • There is not enough power being supplied by USB. Use a USB AC adaptor or USB port on a computer that is capable of supplying an output current of at least 900 mA at 5 V DC. Alternatively, unplug the USB cable and operate on battery power. The operation indicator of the transmitter blinks (red). • Is it connected using the supplied USB charging cord (approx. 0.2 m (0.66 ft))? Reconnect using the supplied USB cable (approx. 1.0 m (3.2 ft)). If it is still blinking (red), check if the USB cable is deteriorated or damaged. The blinking (cyan) operation indicator on the transmitter is off. • The operation indicator turns off when there is no wireless connection with SC-GNW10 for about one minute. • The operation indicator turns off, but wireless connection is possible when SC-GNW10 turns on. When connected wirelessly with SC-GNW10 or [-PAIRING] button operations are performed, the indicator lights again. There is no surround effect. • Make sure that "Panasonic SC-GNW10 (Game)" is selected as the sound device on your PC. (l 10) Depending on the specifications of the computer, the settings may change if you plug the USB cable into a different terminal or if you restart the computer. If this happens, change the sound settings on the computer to "Panasonic SC-GNW10 (Game)" again. • Check if your PC/Gaming console and the content being played back support surround (multi-channel) output. • Check the sound settings on your PC/Gaming console. • Check the sound settings within the game. Voice not heard by other party in a chat. • Make sure that "Panasonic SC-GNW10 (Chat)" is selected as audio output device on your game, chat app, or meeting app, etc. • Check that microphone mute is not set on SC-GNW10. (l 14) • Raise the microphone volume on your PC/Gaming console. • There is a microphone test function in the app for use in Windows (l 16). Check to see if your chat voice can be heard properly. Poor sound quality for chat audio. • Turn off the noise cancelling functions in the apps you are using for chat or meetings, then try again. Low volume for chat audio. • Also increase the volume on the other devices as well as the SC-GNW10. I have changed the settings in the chat volume mode, but the speaker volume does not increase after the change. • The SC-GNW10 has a function that activates a control mechanism that suppresses the output when the volume is high. This is not a malfunction. Before making adjustments, lower the volume. There is noise, etc., from the active subwoofer. • When using, connect the USB cable of the transmitter and the audio cable (optional), then turn on the power of the active subwoofer. • Unplug the USB cable and the audio cable (optional) connecting with the transmitter after turning off or reducing the volume of the active subwoofer. • Check if the audio cable (optional) is deteriorated. 20

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26

Other
20
The operation indicators (L) (R) on SC-GNW10 blink (green) for about 1 minute and then the power
turns off.
• There is not enough power being supplied by USB. Use a USB AC adaptor or USB port on a computer that is capable
of supplying an output current of at least 900 mA at 5 V DC. Alternatively, unplug the USB cable and operate on
battery power.
The operation indicator of the transmitter blinks (red).
• Is it connected using the supplied USB charging cord (approx. 0.2 m (0.66 ft))? Reconnect using the supplied USB
cable (approx. 1.0 m (3.2 ft)). If it is still blinking (red), check if the USB cable is deteriorated or damaged.
The blinking (cyan) operation indicator on the transmitter is off.
• The operation indicator turns off when there is no wireless connection with SC-GNW10 for about one minute.
• The operation indicator turns off, but wireless connection is possible when SC-GNW10 turns on. When connected
wirelessly with SC-GNW10 or [-PAIRING] button operations are performed, the indicator lights again.
There is no surround effect.
• Make sure that “Panasonic SC-GNW10 (Game)” is selected as the sound device on your PC. (
l
10)
Depending on the specifications of the computer, the settings may change if you plug the USB cable into a different
terminal or if you restart the computer. If this happens, change the sound settings on the computer to
“Panasonic SC-GNW10 (Game)” again.
• Check if your PC/Gaming console and the content being played back support surround (multi-channel) output.
• Check the sound settings on your PC/Gaming console.
• Check the sound settings within the game.
Voice not heard by other party in a chat.
• Make sure that “Panasonic SC-GNW10 (Chat)” is selected as audio output device on your game, chat app, or
meeting app, etc.
• Check that microphone mute is not set on SC-GNW10. (
l
14)
• Raise the microphone volume on your PC/Gaming console.
• There is a microphone test function in the app for use in Windows (
l
16). Check to see if your chat voice can be
heard properly.
Poor sound quality for chat audio.
• Turn off the noise cancelling functions in the apps you are using for chat or meetings, then try again.
Low volume for chat audio.
• Also increase the volume on the other devices as well as the SC-GNW10.
I have changed the settings in the chat volume mode, but the speaker volume does not increase after
the change.
• The SC-GNW10 has a function that activates a control mechanism that suppresses the output when the volume is
high. This is not a malfunction. Before making adjustments, lower the volume.
There is noise, etc., from the active subwoofer.
• When using, connect the USB cable of the transmitter and the audio cable (optional), then turn on the power of the
active subwoofer.
• Unplug the USB cable and the audio cable (optional) connecting with the transmitter after turning off or reducing the
volume of the active subwoofer.
• Check if the audio cable (optional) is deteriorated.