Panasonic SC-PM28 SAPM28 User Guide - Page 30

Troubleshooting guide Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem: In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail [email protected], or web site (http://www.panasonic.com). In Canada, contact Panasonic Canada Inc. Customer Care Centre at 905-624-5505, web site (www.panasonic.ca), or an authorized Servicentre closest to you. Reference pages are shown as black circled numbers 6. Common Problems No sound. Turn the volume up. The speaker cords may be shorted. Turn the unit off, check and correct the connections and turn the unit on. 6 Sound is unfixed, reversed or Check the speaker connections. 6 comes from one speaker only. Humming heard during play. An AC power supply cord or fluorescent light is near the cables. Keep other appliances and cords away from this unit's cables. Listening operations Reference "ERROR" is displayed. Incorrect operation performed. Read the instructions and try again. "- -:- -" appears on the display. You plugged the AC power supply cord in for the first time or there was a power failure recently. Set the time. 9 "F61" is displayed. Check and correct the speaker cord connections. 6 If this does not fix the problem, there is a power supply problem. Consult the dealer. Listening to the radio Noise is heard. The stereo indicator flickers or doesn't light. Sound is distorted. Use an outdoor antenna. 7 A beat sound is heard. Turn the TV off or separate it from the unit. A low hum is heard during AM Separate the antenna from other cables and cords. broadcast. When there is a television set nearby The picture on the TV disappears or stripes appear on the screen. The location and orientation of the antenna are incorrect. If you are using an indoor antenna, change to an outdoor antenna. 7 The TV antenna wire is too close to the unit. Separate the antenna wire of the TV set from the unit. Using the cassette deck Poor quality sound. Clean the heads. back cover Recording is not possible. If the erasure prevention tabs have been removed, cover the holes with adhesive tape. : Playing discs The display is wrong or play won't start. The total number of tracks displayed differs each time the same disc is inserted. Unusual sound is heard. The disc may be upside down. # Wipe the disc. Replace the disc if it is scratched, warped, or non-standard. Condensation may have formed inside the unit due to a sudden change in temperature. Wait about an hour for it to clear and try again. The disc may be scratched, or its data may be defective. Replace the disc. CD-RW cannot be read. The disc was incompletely formatted. Use the recording equipment to fully format the disc before recording. "VBR-" is displayed instead of the remaining play time. The unit cannot display the remaining play time for variable bit rate (VBR) tracks. "TAKE OUT/DISC" appears on the display. The remote control 30 Remote control doesn't work. RQT6885 There is a problem with the disc mechanism. (A power failure may have occurred.) The tray will open automatically. Remove the disc from the tray, and after ensuring there is no disc in the tray, close it. The unit will make the disc changing noises for a few moments and then it should operate normally. Check that the batteries are inserted correctly. 5 Replace the batteries if they are worn.