Panasonic SU-R1000 Owners Manual - Page 25

Troubleshooting Before requesting service, make the following checks. If you are uncertain about some of the check points, or if the solutions indicated in the following guide do not resolve the issue, then consult your dealer for instructions. Heat buildup of this unit This unit becomes warm while in use. This is not a malfunction. Do you have the latest firmware installed? Panasonic is constantly improving the unit's firmware to ensure that our customers are enjoying the latest technology. ( 23) To restore all settings to the factory defaults When the following situations occur, reset the memory: • There is no response when buttons are pressed. • You want to clear and reset the memory contents. 1 Press [SETUP]. 2 Press [ ], [ ] repeatedly to select "Initialization" and then press [OK]. • A confirmation screen appears. Select "Yes" in the following steps to restore all the settings to defaults. 3 Press [ ], [ ] to select "Yes" and then press [OK]. 4 Press [ ], [ ] to select "Yes" and then press [OK] again. English General The unit does not work. Operations are not done properly. • One of the unit's safety devices may have been activated. Press the unit on/off button to the [ ] position. • If the unit does not switch to standby, disconnect the AC power supply cord, wait for at least 3 minutes, then reconnect it. Press the unit on/off button to the [ ] position. If the unit still cannot be operated, consult the dealer. A "humming" sound can be heard during playback. • An AC power supply cord of another device or fluorescent light is near the cables. Turn off other appliances, or keep them away from the cables of this unit. • A strong magnetic field near a TV or other device may adversely affect the audio quality. Keep this unit away from such a location. • The speakers may output noise when a device nearby is emitting powerful radio waves, such as when a mobile phone is on a call. No sound. • Check the volume of this unit and the connected device. • Check connections to speakers and other equipment. • Connect speakers and measure the output signal of the amplifier. ( 22) • Check the impedance of the connected speakers. • Check to see if the correct input source is selected. • Insert the plugs of the cables to be connected all the way in. • Confirm the sound output setting. (Sound is not output from the speakers connected to the speaker output terminals of this unit while "PRE OUT" is set to "Off".) ( 19) • Sound is not output from headphones jack and REC OUT/PRE OUT terminals. • Playback of multi-channel content is not supported. • The digital audio input terminals of this unit can only detect linear PCM signals. For details, refer to the operating instructions of the device. Settings / Troubleshooting (25) 25