Panasonic Toughbook FZ-G1 Operating Instructions - Page 35

Starting Up, Entering Password

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n Starting Up Cannot resume. l One of the following operations may have been carried out. Press the power switch to turn on the computer. Data not saved will be lost. Ÿ In sleep mode, the AC adaptor or battery pack was disconnected, or a peripheral was connected or disconnected. Ÿ The power switch was pressed for four seconds or longer to forcibly turn off the computer. l An error may occur when the computer automatically enters the sleep or hibernation mode while the screensaver is active. In this case, turn off the screensaver or change the pattern of the screensaver. Other startup problems. l Start the Setup Utility (è Reference Manual "Setup Utility") to return the Setup Utility settings (excluding the passwords) to the default values. Start the Setup Utility and make the settings again. l Remove all peripheral devices. l Check to see if there was a disk error. A Remove all peripheral devices including an external display. B Open "Computer". 1. On the Start screen, flick from bottom side to inside of the screen. 2. Touch [All apps] on the toolbar. 3. Touch [Computer] under "Windows System". Touch (Start) - [Computer]. C Long touch [Local Disk (C:)], and touch [Properties]. D Touch [Tools] - [Check Now...]. Ÿ A standard user needs to enter an administrator password. E Select the option in [Check disk options] and touch [Start]. F Touch [Schedule disk check] and restart the computer. l Connect the external keyboard and start the computer in Safe Mode, then check the error details. When the [Panasonic] boot screen disappears*1 at startup, press and hold F8 until the Windows Advanced Options Menu is displayed. Select the Safe Mode and press Enter. *1 When [Password on boot] is set to [Enabled] in the [Security] menu of the Setup Utility, [Enter Password] appears after the [Panasonic] boot screen disappears. As soon as you enter the password and press Enter, press and hold F8. n Entering Password Even after entering the password, password in- l The computer may be in ten-key mode. put screen is displayed again. If the NumLk indicator lights, press NumLk to disable the tenkey mode, and then input. l The computer may be in Caps Lock mode. If the Caps Lock indicator lights, press Caps Lock to disable the Caps Lock mode, and then input. Troubleshooting 35

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35
Troubleshooting
n
Starting Up
Cannot resume.
l
One of the following operations may have been carried out. Press
the power switch to turn on the computer. Data not saved will be lost.
±
In sleep mode, the AC adaptor or battery pack was disconnected,
or a peripheral was connected or disconnected.
±
The power switch was pressed for four seconds or longer to forc-
ibly turn off the computer.
l
An error may occur when the computer automatically enters the sleep
or hibernation mode while the screensaver is active. In this case, turn
off the screensaver or change the pattern of the screensaver.
Other startup problems.
l
Start the Setup Utility (
è
Reference Manual
“Setup Utility”) to
return the Setup Utility settings (excluding the passwords) to the
default values. Start the Setup Utility and make the settings again.
l
Remove all peripheral devices.
l
Check to see if there was a disk error.
A
Remove all peripheral devices including an external display.
B
Open “Computer”.
1. On the Start screen, flick from bottom side to inside of the
screen.
2. Touch [All apps] on the toolbar.
3. Touch [Computer] under “Windows System”.
Touch
(Start) - [Computer].
C
Long touch [Local Disk (C:)], and touch [Properties].
D
Touch [Tools] - [Check Now...].
±
A standard user needs to enter an administrator password.
E
Select the option in [Check disk options] and touch [Start].
F
Touch [Schedule disk check] and restart the computer.
l
Connect the external keyboard and start the computer in Safe
Mode, then check the error details. When the [Panasonic] boot
screen disappears
*1
at startup, press and hold
F8
until the Win-
dows Advanced Options Menu is displayed. Select the Safe Mode
and press
Enter
.
*1
When [Password on boot] is set to [Enabled] in the [Security] menu
of the Setup Utility, [Enter Password] appears after the [Panasonic]
boot screen disappears. As soon as you enter the password and
press
Enter
, press and hold
F8
.
n
Entering Password
Even after entering the
password, password in-
put screen is displayed
again.
<Only if the external keyboard is connected>
l
The computer may be in ten-key mode.
If the NumLk indicator
lights, press
NumLk
to disable the ten-
key mode, and then input.
l
The computer may be in Caps Lock mode.
If the Caps Lock indicator
lights, press
Caps Lock
to disable
the Caps Lock mode, and then input.