Panasonic Toughbook FZ-G1 Operating Instructions - Page 38

Screen, On-screen Document, Others

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Troubleshooting (Basic) n Screen Cannot display "Charm" l Delete the calibration data. or difficult to display A Start Dashboard for Panasonic PC and touch [Basic] - [Touch "Charm". Calibration]. B Touch [Reset...] and follow the on-screen instructions. n On-screen Document The document of PDF format is not displayed. l Install Adobe Reader. A Log on to Windows as an administrator. B Touch (Start) and input "c:\util\reader\Pinstall.bat" in [Search Programs and files] then press Enter. C Update Adobe Reader to its latest version. If your computer is connected to the internet, start up Adobe Reader and touch [Help] - [Check for Updates...]. n Others No response. l Open Task Manager and close the software application that is not responding. l An input screen (e.g., password input screen at startup) may be hidden behind another window. Touch the application icons at the bottom of the screen to check. l Press the power switch for four seconds or longer to shut down the computer, and then press the power switch to turn it on. If the application program does not work normally, uninstall and reinstall the program. To uninstall, A Open the Control Panel. 1. On the Start screen, flick from bottom side to inside of the screen. 2. Touch [All apps] on the toolbar. 3. Touch [Control Panel] under "Windows System". Touch (Start) - [Control Panel]. B Touch [Program] - [Uninstall a program]. The recovery disc for l Perform recovery using the recovery disc for Windows 7 first, and Windows 8 in not func- then perform recovery using the recovery disc for Windows 8. tioning. Cannot connect to a network. l Set the device ([Wireless LAN] / [Bluetooth] / [Wireless WAN] of [Wireless Configuration]) to [Enabled] in the [Advanced] menu of the Setup Utility (Wireless Configuration). l Display "Charm" and touch - [Change PC Settings] - [Wireless]. Set [Airplane mode] to [Off], and then; set [Wi-Fi] in "Wireless device" to [On] (for wireless LAN). set [Mobile broadband] in "Wireless device" to [On] (for wireless WAN). set [GPS] in "Wireless device" to [On] (for wireless WAN). set [Bluetooth] in "Wireless device" to [On] (for Bluetooth). Troubleshooting 38

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38
Troubleshooting
Troubleshooting (Basic)
n
Screen
Cannot display “Charm”
or difficult to display
“Charm”.
l
Delete the calibration data.
A
Start Dashboard for Panasonic PC and touch [Basic] - [Touch
Calibration].
B
Touch [Reset…] and follow the on-screen instructions.
n
On-screen Document
The document of PDF
format is not displayed.
l
Install Adobe Reader.
A
Log on to Windows as an administrator.
B
Touch
(Start) and input “c:\util\reader\Pinstall.bat” in [Search
Programs and files] then press
Enter
.
C
Update Adobe Reader to its latest version.
If your computer is connected to the internet, start up Adobe
Reader and touch [Help] - [Check for Updates...].
n
Others
No response.
l
Open Task Manager and close the software application that is not
responding.
l
An input screen (e.g., password input screen at startup) may be
hidden behind another window. Touch the application icons at the
bottom of the screen to check.
l
Press the power switch for four seconds or longer to shut down the
computer, and then press the power switch to turn it on. If the ap-
plication program does not work normally, uninstall and reinstall the
program. To uninstall,
A
Open the Control Panel.
1. On the Start screen, flick from bottom side to inside of the
screen.
2. Touch [All apps] on the toolbar.
3. Touch [Control Panel] under “Windows System”.
Touch
(Start) - [Control Panel].
B
Touch [Program] - [Uninstall a program].
The recovery disc for
Windows 8 in not func-
tioning.
l
Perform recovery using the recovery disc for Windows 7 first, and
then perform recovery using the recovery disc for Windows 8.
Cannot connect to a
network.
l
Set the device ([Wireless LAN] / [Bluetooth] / [Wireless WAN] of
[Wireless Configuration]) to [Enabled] in the [Advanced] menu of
the Setup Utility (Wireless Configuration).
l
Display “Charm” and touch
- [Change PC Settings] - [Wireless].
Set [Airplane mode] to [Off], and then;
set [Wi-Fi] in “Wireless device” to [On] (for wireless LAN).
set [Mobile broadband] in “Wireless device” to [On] (for wireless
WAN).
set [GPS] in “Wireless device” to [On] (for wireless WAN).
set [Bluetooth] in “Wireless device” to [On] (for Bluetooth).