Panasonic Toughpad FZ-G1 Operating Instructions - Page 50

LIMITED WARRANTY (GARANTIE LIMITÉE) For Canada PANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTY Coverage - Panasonic Canada Inc. ("PCI") warrants to you, the first end user customer, this computer product (excluding software media), when purchased from PCI or from a PCI authorized reseller, to be free from defects in materials and workmanship under normal use, subject to the terms set forth below, during the period of warranty coverage specified. Scope of Coverage Period of Coverage Type of Failure Coverage • Laptop Computers (except Battery) and AC Adaptor Three (3) Years from • Factory/PCI installed options including Wireless WAN, Date of Original End GPS, Bluetooth, Finger print reader, Backlit keyboard, User Customer PurMemory Card and Media Bay Drives (Floppy, CD/DVD) chase • Mobile Wireless Display • PDRC - LCD and Keyboard Assemblies • Port Replicator Defective Materials or Workmanship • Hand-held Computers • Battery • Battery charger • Auto Adaptor • External USB Drives One (1) Year from Date Defective Materials or of Original End User Workmanship Customer Purchase • Digitizer pen or stylus Ninety (90) Days from Date of Original End User Customer Purchase Defective Materials or Workmanship • All consumable items including protection film, cleaning No Coverage cloth, carry case, tether and harness Remedy - In the event of a warranty claim, contact PCI's representatives within the applicable warranty period, identifying the nature of the defect claimed, at 1-800-668-8386 between 9:00 A.M. and 5:00 P.M., Eastern Time Zone, Mon. - Fri. (excluding holidays) for instructions on how to obtain service. A purchase receipt or other proof of date of original purchase is required before warranty service is performed. Defective parts covered by this Limited Warranty will be repaired or replaced with new or comparable rebuilt parts on an exchange basis. Warranty replacement or repair is subject to the terms of this Limited Warranty for the balance of the original period of warranty coverage. No Coverage - This Limited Warranty does not cover products purchased outside Canada. Neither does it cover damage to, failure of, or defects in a product or accessory through mishandling, improper installation, abnormal use, misuse, neglect, accident, introduction of liquid or other foreign matter into the product, alteration or servicing by anyone not authorized by PCI, or act of God. THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*2. PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES. *2 AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and Class1 EFB Systems when used during critical phases of flight (e.g., during take-off and landing) and/or mounted on to the aircraft. Class1 EFB Systems and 2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets) No.36 IF YOU SHIP THE PRODUCT FOR WARRANTY SERVICE Carefully pack the product, preferably in the original carton. Include details of defect claimed and proof of date of original purchase. No liability is assumed for loss or damage to the product while in transit, if you chose your own transportation carrier. SOFTWARE MEDIA LIMITED WARRANTY Coverage - PCI warrants to you, the first end user customer, that the disk(s) or other media on which software program(s) is/are supplied will be free from defects in materials and workmanship under normal use in Canada for a period of sixty (60) days from date of receipt as evidenced by your purchase receipt for your Panasonic Computer product. THIS IS THE ONLY WARRANTY THAT PCI MAKES RESPECTING THE SOFTWARE MEDIA. PCI does not warrant the software. Please refer to the software licensor's written warranty (accompanying the copy of the software) for any software warranty claim. Claim Procedure - In the event of a defect in material or workmanship in the media during the sixty (60) day warranty period, and you return it, transportation costs prepaid, to Panasonic Canada Inc., Computer 50 Appendix