Panasonic WJ-ND300A/10000V Operating Instructions - Page 60

Troubleshooting

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Page 60 highlights

Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not described below, and when having a problem with installations. Symptom Cause/solution Reference pages • Is the Ethernet cable firmly connected to the 10BASE- T/100BASE-TX port? - Confirm the cable is firmly connected. Cannot access from the browser. • Is the connection indicator of the 10BASE-T/- 100BASE-TX port lit? When it is not lit, connection to a LAN is not established or a network is not working correctly. - Confirm that the connection indicator of the 10BASE- T/100BASE-TX port is lit. Refer to a system adminis- trator if it is not lit. • Is the valid IP address set? Refer to a system administrator for further information. • Are you accessing the wrong IP address? Check the connection as follows: >ping "IP address of this unit" If there is reply from this unit, the connection is normal. If not, check the settings of the IP address and the subnet mask. Refer to the Setup Instructions (PDF). - • Is the same IP address provided to other devices? Refer to a system administrator for further information. Refer to the Setup Instructions (PDF). • Are there contradictions between the address and the network subnet to be accessed? Or is "Use Proxy Server" for the settings of the browser checked? When accessing this unit in the same subnet, entering the address of this unit in the "Don't Use Proxy For These Addresses" box is recommended. Refer to the Setup Instructions (PDF). 60

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60
•
Is the Ethernet cable firmly connected to the 10BASE-
T/100BASE-TX port?
Confirm the cable is firmly connected.
Troubleshooting
Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not
described below, and when having a problem with installations.
•
Is the same IP address provided to other devices?
Refer to a system administrator for further informa-
tion.
•
Are you accessing the wrong IP address?
Check the connection as follows:
>ping "IP address of this unit"
If there is reply from this unit, the connection is nor-
mal. If not, check the settings of the IP address and
the subnet mask.
•
Is the valid IP address set?
Refer to a system administrator for further informa-
tion.
•
Is the connection indicator of the 10BASE-T/-
100BASE-TX port lit? When it is not lit, connection to
a LAN is not established or a network is not working
correctly.
Confirm that the connection indicator of the 10BASE-
T/100BASE-TX port is lit. Refer to a system adminis-
trator if it is not lit.
Reference
pages
Cause/solution
–
Symptom
Cannot access from the
browser.
–
Refer to the
Setup
Instructions
(PDF).
–
Refer to the
Setup
Instructions
(PDF).
•
Are there contradictions between the address and the
network subnet to be accessed?
Or is "Use Proxy Server" for the settings of the brows-
er checked?
When accessing this unit in the same subnet, entering
the address of this unit in the "Don
’
t Use Proxy For
These Addresses" box is recommended.
Refer to the
Setup
Instructions
(PDF).