Panasonic WJ-ND300A/10000V Operating Instructions - Page 63

Symptom No live image is displayed. Live/recording images are not displayed. Refresh of live images is unstable. Browser disconnection sometimes occurs. Network performance is poor. Image file downloaded from the FTP server is faulty. Cannot operate the camera. Cause/solution Reference pages • When trying to display MPEG-4 images via Internet, images may not be displayed. MPEG-4 image display via Internet is affected by the configurations of the - network devices such as a router. Refer to the net- work administrator for further information. • When logged in with "Limited" user account of Windows operating system, images will not be dis- played since the active X control may not be installed - correctly. • Log in with "Computer administrator" user account. • When the image compression method of all cameras in use is not the same, performance may become - lower. (Refresh of images will be unstable.) • The line speed settings may be not the same between the unit and the hub, for example, 100M BASE-TX Full for the unit and 100M BASE-TX half, etc. • Some hubs change the line speed automatically depending on the network traffic and it may cause - configuration errors. Check the line speed settings of both the unit and the hub, and configure the line speed settings of both to conform them. • The configured settings for transmission rate/record- ing rate may be beyond the maximum network perfor- mance. • Lower the value/rate of the settings relating to the net- - work such as the transmission rate, recording rate, etc. • Are the settings of the network camera set correctly? Check the model of the set camera on the setup menu ("Camera" - "NW Camera Setup"). • Are the user ID and the password for the network camera set correctly? Check if the user ID and password are set correctly on the setup menu ("Camera" - "NW Camera Setup"). Refer to the Setup Instructions (PDF). Refer to the Setup Instructions (PDF. 63