Panasonic WJHD220 WJHD220 User Guide - Page 84

Troubleshooting

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TROUBLESHOOTING Phenomenon Power is not turned on. Cause Power cord not properly connected What to do Connect the power cord to AC outlet. Error message "HDD ERROR" is displayed on the monitor. No disk available Error message "CH n LOSS (n=1-8)" is Disconnection of camera, camera displayed on the monitor. cable, or VIDEO IN BNC. Refer to HDD MAINTENANCE in Appendix to confirm the HDD status. Consult your dealer when a malfunction is found. Connect the respective camera, cable, or connector properly. Error message "THERMAL ERROR" is displayed on the monitor. Ventilation blocked, or failure of cooling Remove obstacles, or consult your fan dealer for servicing. Administrator password cannot be recalled. Reset the recorder to the factory defaults (page 24) and enter a new password. DISK MENU appears when turning on the power. HDD status may have changed, or a malfunction may have occurred. Camera picture is not displayed on the monitor. Lens cap not removed from the camera, some device is not turned on, or brightness and contrast of the monitor are improperly adjusted. Nine-split display does not function. QUAD ONLY may be set for MULTI SELECT MODE. Setup menus supplied from the Matrix The WJ-HD220 does not record non- Switcher are not recorded. interlace video. Check the HDD status referring to HDD MAINTENANCE. Consult your dealer when a malfunction is confirmed. Detach the lens cap, turn on the device, or adjust the monitor. Set it to ALL. When accessing via the network: Remote operations are not accepted Front panel buttons on the recorder are while BUSY indicator is lit. being operated, or more than four PCs access the recorder. Wait until the preceding accesses end. Slow image refreshment and/or slow response to operations Intermittent sound reproduction Network is busy. Network is busy. Wait until the preceding accesses end. No click sound desired. Cannot search alarm image in the list Default setting is ON. Change the setting as follows: Control Panel → Sound Multimedia → Sound Tab → Explorer → OFF Specified date may be later. DISK END MODE is set to CONTINUE. Enter a date that is a little older than the one you wish to search. Old image data are overwritten and cannot be searched. Over 9 999 of alarm events arose. Old records were discarded. 84

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84
Cannot search alarm image in the list
Enter a date that is a little older than the
one you wish to search.
Old image data are overwritten and
cannot be searched.
Old records were discarded.
Specified date may be later.
DISK END MODE is set to CONTINUE.
Over 9 999 of alarm events arose.
Slow image refreshment and/or slow
response to operations
Remote operations are not accepted
while BUSY indicator is lit.
When accessing via the network:
Phenomenon
Power is not turned on.
Error message "HDD ERROR" is dis-
played on the monitor.
Connect the power cord to AC outlet.
TROUBLESHOOTING
Power cord not properly connected
No disk available
Disconnection of camera, camera
cable, or VIDEO IN BNC.
Ventilation blocked, or failure of cooling
fan
HDD status may have changed, or a
malfunction may have occurred.
Lens cap not removed from the cam-
era, some device is not turned on, or
brightness and contrast of the monitor
are improperly adjusted.
Refer to HDD MAINTENANCE in
Appendix to confirm the HDD status.
Consult your dealer when a malfunction
is found.
Connect the respective camera, cable,
or connector properly.
Remove obstacles, or consult your
dealer for servicing.
Reset the recorder to the factory
defaults (page 24) and enter a new
password.
Check the HDD status referring to HDD
MAINTENANCE. Consult your dealer
when a malfunction is confirmed.
Detach the lens cap, turn on the
device, or adjust the monitor.
Error message "CH n LOSS (n=1-8)" is
displayed on the monitor.
Error message "THERMAL ERROR" is
displayed on the monitor.
Administrator password cannot be
recalled.
DISK MENU appears when turning on
the power.
Camera picture is not displayed on the
monitor.
Cause
What to do
Nine-split display does not function.
Set it to ALL.
QUAD ONLY may be set for MULTI
SELECT MODE.
Setup menus supplied from the Matrix
Switcher are not recorded.
The WJ-HD220 does not record non-
interlace video.
Wait until the preceding accesses end.
Wait until the preceding accesses end.
Front panel buttons on the recorder are
being operated, or more than four PCs
access the recorder.
Network is busy.
Intermittent sound reproduction
Network is busy.
No click sound desired.
Change the setting as follows: Control
Panel
→
Sound Multimedia
→
Sound
Tab
→
Explorer
→
OFF
Default setting is ON.