Philips AC5659 User manual - Page 21

English Problem Possible solution The air purifier produces a unpleasant smell. • The first few times you use the appliance, it may produce a plastic smell. This is normal. However, if the appliance produces a burnt smell, contact your Philips dealer or an authorized Philips service center. The filter may produce smell after being used for a while because of the absorption of indoor air. Remove the filter and place it where it has direct sunlight and ventilation for several hours. Re-install and try using it again. If the odor remains, please replace the filter. • If the air purifier produces a burnt odor, switch OFF and unplug from the electrical outlet. Call 1-866-309-8817 for assistance. The air purifier is loud. • If the air purifier is too loud, change the fan speed to a lower fan speed level. When using the air purifier in a bedroom at night, choose the sleep mode. The air purifier still indicates that I • need to replace a filter, but I already did. Perhaps you did not reset the filter lifetime counter. Plug in the air purifier, touch to switch on the air purifier, and touch and hold the reset button for 3 seconds (see Filter force reset section). Error code "E1" displays on the screeen. • The hall sensor is not working properly. Remove and then reattach the front panel. If the error code "E1" still exists, visit www.philips.com/support or call 1-866-309-8817 for assistance. Error codes "E2", "E3", "E4" or "E5" displays on the screeen. • The appliance has malfunctions. Visit www.philips.com/ support or call 1-866-309-8817 for assistance. Which App I should • download? Please download and install the 'Air Matters' App developed by FreshIdeas Studio from the App Store or Google Play. EN 19