Philips BDM4350UC User manual - Page 30
Troubleshooting &
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7.Troubleshooting & FAQs 7. Troubleshooting & FAQs 7.1 Troubleshooting This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative. Common Problems No Picture (Power LED not lit) • Make sure the power cord is plugged into the power outlet and into the back of the Display. • First, ensure that the power button on the front of the Display is in the OFF position, then press it to the ON position. No Picture (Power LED is White) • Make sure the computer is turned on. • Make sure the signal cable is properly connected to your computer. • Make sure the Display cable has no bent pins on the connect side. If yes, repair or replace the cable. • The Energy Saving feature may be activated Screen says Attention Check cable connection • Make sure the Display cable is properly connected to your computer. (Also refer to the Quick Start Guide). • Check to see if the Display cable has bent pins. • Make sure the computer is turned on. AUTO button doesn't function • The auto function is applicable only in VGA-Analog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu. Note The Auto Function is not applicable in DVI-Digital mode as it is not necessary. Visible signs of smoke or sparks • Do not perform any troubleshooting steps • Disconnect the Display from mains power source immediately for safety • Contact with Philips customer service representative immediately. Imaging Problems Image is not centered • Adjust the image position using the "Auto" function in OSD Main Controls. • Adjust the image position using the Phase/Clock of Setup in OSD Main Controls. It is valid only in VGA mode. Image vibrates on the screen • Check that the signal cable is properly securely connected to the graphics board or PC. Vertical flicker appears • Adjust the image using the "Auto" function in OSD Main Controls. 28