Philips DVD963SA User manual - Page 32
Troubleshooting, Maintenance - repair
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Maintenance Cleaning the Cabinet ¶ Use a soft cloth slightly moistened with a mild detergent solution. Do not use a solution containing alcohol, spirits, ammonia or abrasives. Cleaning Discs ¶ When a disc becomes dirty, clean it with a cleaning cloth. Wipe the disc from the centre out. Do not wipe in a circular motion. ¶ Do not use solvents such as benzine, thinner, commercially available cleaners, or antistatic spray intended for analogue records. Cleaning the disc lens ¶ After prolonged use, dirt or dust may accumulate at the disc lens.To ensure good playback quality, clean the disc lens with Philips CD Lens Cleaner or any commercially available cleaner. Follow the instructions supplied with the cleaner. Troubleshooting WARNING Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock. If a fault occurs, first check the points listed below before taking the system for repair. Problem No power No picture Distorted picture Completely distorted picture or black/white picture with DVD/SACD or Video CD No sound or distorted sound Solution - Check if the AC power cord is properly connected. - Check if the TV is switched on. - Check the video connection. - Sometimes a small amount of picture distortion may appear .This is not a malfunction. - Make sure the NTSC/PAL setting at the DVD player matches the video signal of your television. (See NTSC/PAL Conversion/Settings) - Adjust the volume. - Check that the speakers are connected correctly. 32