Philips DVD963SA User manual - Page 32

Troubleshooting, Maintenance - repair

Page 32 highlights

Maintenance Cleaning the Cabinet ¶ Use a soft cloth slightly moistened with a mild detergent solution. Do not use a solution containing alcohol, spirits, ammonia or abrasives. Cleaning Discs ¶ When a disc becomes dirty, clean it with a cleaning cloth. Wipe the disc from the centre out. Do not wipe in a circular motion. ¶ Do not use solvents such as benzine, thinner, commercially available cleaners, or antistatic spray intended for analogue records. Cleaning the disc lens ¶ After prolonged use, dirt or dust may accumulate at the disc lens.To ensure good playback quality, clean the disc lens with Philips CD Lens Cleaner or any commercially available cleaner. Follow the instructions supplied with the cleaner. Troubleshooting WARNING Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock. If a fault occurs, first check the points listed below before taking the system for repair. Problem No power No picture Distorted picture Completely distorted picture or black/white picture with DVD/SACD or Video CD No sound or distorted sound Solution - Check if the AC power cord is properly connected. - Check if the TV is switched on. - Check the video connection. - Sometimes a small amount of picture distortion may appear .This is not a malfunction. - Make sure the NTSC/PAL setting at the DVD player matches the video signal of your television. (See NTSC/PAL Conversion/Settings) - Adjust the volume. - Check that the speakers are connected correctly. 32

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32
Troubleshooting
WARNING
Under no circumstances should you try to repair the system yourself, as this will invalidate the
warranty.
Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair.
Problem
Solution
No power
Check if the AC power cord is properly
connected.
No picture
Check if the TV is switched on.
Check the video connection.
Distorted picture
Sometimes a small amount of picture distortion
may appear .This is not a malfunction.
Completely distorted picture or
Make sure the NTSC/PAL setting at the DVD
black/white picture with DVD/SACD
player matches the video signal of your television.
or Video CD
(See NTSC/PAL Conversion/Settings)
No sound or distorted sound
Adjust the volume.
Check that the speakers are connected correctly.
Cleaning the Cabinet
Use a soft cloth slightly moistened with a mild
detergent solution. Do not use a solution
containing alcohol, spirits, ammonia or abrasives.
Cleaning Discs
When a disc becomes dirty, clean it with a
cleaning cloth. Wipe the disc from the centre out.
Do not wipe in a circular motion.
Do not use solvents such as benzine, thinner,
commercially available cleaners, or antistatic
spray intended for analogue records.
Maintenance
Cleaning the disc lens
After prolonged use, dirt or dust may
accumulate at the disc lens. To ensure good
playback quality, clean the disc lens with Philips
CD Lens Cleaner or any commercially available
cleaner. Follow the instructions supplied with the
cleaner.