Philips DVP5960 User manual - Page 48

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English Troubleshooting WARNING Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock. If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help. Problem No power No picture Distorted picture Completely distorted picture or black/white picture with DVD No sound or distorted sound No audio at digital output Disc can't be played Solution - Check if the AC power cord is properly connected. - Press the STANDBY ON on the front of the DVD system to turn on the power. - Refer to your TV's manual for correct Video In channel selection. Change the TV channel until you see the DVD screen. - Check if the TV is switched on. - If the progressive scan feature is activated but the connected TV does not support progressive signals or the cables are not connected accordingly, see page 20 for proper progressive scan set up or deactivate the progressive scan feature as below: 1) Turn off your TV progressive scan mode or turn on to interlaced mode. 2) Press OPEN/CLOSE to open the disc tray. 3) Press numeric keypad '1' on the remote control for few seconds. - Sometimes a small amount of picture distortion may appear depending on the disc being played back.This is not a malfunction. - Connect DVD Player directly to the TV. - Make sure the disc is compatible with the DVD/ Player. - Ensure that the DVD Player's TV Type is set to match that of the Disc and your TV. - Adjust the volume. - Check that the speakers are connected correctly. - Check the digital connections. - Check if your receiver can decode MPEG-2 and if not, please make sure the digital output is set to PCM. - Check if the audio format of the selected audio language matches your receiver capabilities. - The DVD+R/CD-R must be finalized. - Ensure the disc label is facing up. - Check if the disc is defective by trying another disc. - Region code incorrect. Visit us at www.philips.com/support for service support 48 001-51 DVP5960_Eng_37_RC3 48 05/07/06, 4:00 PM

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English
48
WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty.
Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If
you are unable to remedy a problem by following these hints, consult your dealer or
Philips for help.
Problem
Solution
No power
–
Check if the AC power cord is properly connected.
–
Press the STANDBY ON on the front of the DVD
system to turn on the power.
No picture
–
Refer to your TV
’
s manual for correct Video In
channel selection.
Change the TV channel until you
see the DVD screen.
–
Check if the TV is switched on.
–
If the progressive scan feature is activated but the
connected TV does not support progressive signals
or the cables are not connected accordingly, see
page 20 for proper progressive scan set up or
deactivate the progressive scan feature as below:
1) Turn off your TV progressive scan mode or turn on
to interlaced mode.
2) Press OPEN/CLOSE to open the disc tray.
3) Press numeric keypad
‘
1
’
on the remote control for
few seconds.
Distorted picture
–
Sometimes a small amount of picture distortion may
appear depending on the disc being played back. This
is not a malfunction.
Completely distorted picture or
–
Connect DVD Player directly to the TV.
black/white picture with DVD
–
Make sure the disc is compatible with the DVD/
Player.
–
Ensure that the DVD Player
’
s TV Type is set to match
that of the Disc and your TV.
No sound or distorted sound
–
Adjust the volume.
–
Check that the speakers are connected correctly.
No audio at digital output
–
Check the digital connections.
–
Check if your receiver can decode MPEG-2 and if
not, please make sure the digital output is set to
PCM.
–
Check if the audio format of the selected audio
language matches your receiver capabilities.
Disc can
’
t be played
–
The DVD+R/CD-R must be finalized.
–
Ensure the disc label is facing up.
–
Check if the disc is defective by trying another disc.
–
Region code incorrect.
Troubleshooting
Visit us at www.philips.com/support for service support
001-51 DVP5960_Eng_37_RC3
05/07/06, 4:00 PM
48