Philips DVP5960 User manual - Page 49

Problem, Solution - dvd player with hdmi 1080i

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English Troubleshooting Problem Solution Picture freezes momentarily during playback - Check the disc for fingerprints/scratches and clean with a soft cloth wiping from center to edge. No return to start-up screen when disc is removed - Reset the unit by switching the player off, then on again. The player does not respond to the Remote Control - Aim the Remote Control directly at the sensor on the front of the player. - Reduce the distance to the player. - Replace the batteries in the Remote Control. - Re-insert the batteries with their polarities (+/- signs) as indicated. Buttons do not work - To completely reset the player, unplug the AC cord from the AC outlet for 5-10 seconds. Player does not respond to some - Operations may not be permitted by the disc. operating commands during playback. Refer to the instructions of the disc jacket. DVD Player cannot read CDs/DVDs - Use a commonly available cleaning CD/DVD to clean the lens before sending the DVD Player for repair. Menu items cannot be selected - Press STOP twice before selecting System Menu. - Depending on the disc availability, some menu items cannot be selected. Unable to play DivX movies - Check that the DivX file is encoded in 'Home Theater' mode with DivX 5.x encoder. Unable to select Progressive Scan on/off - Check that the output of the video signal is switch to 'YUV'. No sound during DivX movies playback - The audio codec may not be supported by the DVD player. An DivX movies does not repeat - Check that file size of the movies does not exceed the file size of the CD disc during burning. The contents of the USB flash drive cannot be read - The USB flash drive format is not compatible with the player. - Drive is formatted with a different file system. (eg. NTFS) Slow operations of the USB flash drive - Big file size or high resolution USB flash drive takes longer time to read and display on the TV screen. No sound is ouput from the HDMI out - Check the connection between the TV and the HDMI jack of DVD player. - See if the TV supports this 480p/576p/720p/1080i DVD player. - Check your TV system setup correctly. Visit us at www.philips.com/support for service support 49 001-51 DVP5960_Eng_37_RC3 49 05/07/06, 4:00 PM

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English
49
Picture freezes momentarily
–
Check the disc for fingerprints/scratches and
during playback
clean with a soft cloth wiping from center to edge.
No return to start-up screen when
–
Reset the unit by switching the player off, then on
disc is removed
again.
The player does not respond to
–
Aim the Remote Control directly at the sensor
the Remote Control
on the front of the player.
–
Reduce the distance to the player.
–
Replace the batteries in the Remote Control.
–
Re-insert the batteries with their polarities (+/
–
signs) as indicated.
Buttons do not work
–
To completely reset the player, unplug the AC
cord from the AC outlet for 5-10 seconds.
Player does not respond to some
–
Operations may not be permitted by the disc.
operating commands during playback.
Refer to the instructions of
the disc jacket.
DVD Player cannot read
–
Use a commonly available cleaning CD/DVD to
CDs/DVDs
clean the lens before sending the DVD Player for
repair.
Menu items cannot be selected
–
Press STOP twice before selecting System Menu.
–
Depending on the disc availability, some menu items
cannot be selected.
Unable to play DivX movies
–
Check that the DivX file is encoded in
‘
Home
Theater
’
mode with DivX 5.x encoder.
Unable to select Progressive Scan on/off
–
Check that the output of the video signal is switch to
‘
YUV
’
.
No sound during DivX movies playback
–
The audio codec may not be supported by the DVD
player.
An DivX movies does not repeat
–
Check that file size of the movies does not exceed
the file size of the CD disc during burning.
The contents of the USB flash
–
The USB flash drive format is not compatible with
drive cannot be read
the player.
–
Drive is formatted with a different file system. (eg.
NTFS)
Slow operations of the USB flash drive
–
Big file size or high resolution USB flash drive takes
longer time to read and display on the TV screen.
No sound is ouput from the HDMI out
–
Check the connection between the TV and the
HDMI jack of DVD player.
–
See if the TV supports this 480p/576p/720p/1080i
DVD player.
–
Check your TV system setup correctly.
Troubleshooting
Problem
Solution
Visit us at www.philips.com/support for service support
001-51 DVP5960_Eng_37_RC3
05/07/06, 4:00 PM
49