Philips HD8325 User manual - Page 21

Problem, Possible Causes, Solution

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English Problem Possible Causes Solution The machine does not turn on. The machine is not connected to the electrical network. Connect the machine to the electrical network. The pump is very noisy. No water in the tank. Refill with water (Section 4.4). The coffee is too cold. The "machine ready" light (20) was off while switching the selection knob (17) to the " " position. Wait until the "machine ready" light (20) turns on. The filter holder is not preheating (Section 5). inserted for Preheat the filter holder. The cups are cold. Preheat the cups with hot water. The milk does not froth. Not suitable milk: Powdered milk or lowfat milk has been used. Use only cold, whole milk. It is not possible to prepare a Dirty Pannarello. cappuccino. No steam left in the boiler. Clean the Pannarello as described in Section 9. Prime the circuit (Section 4.5) and repeat the steps described in Section 8. There is too little coffee in the filter holder. Add coffee (Section 5). The coffee is brewed too fast, The grind is too coarse. crema does not form. Coffee is old or not suitable. Use a different blend (Section 6). Use a different blend (Section 6). Old or not suitable pod. Change the pod. One component missing in the filter Make sure that all components are present and holder. properly installed. No water. Refill with water (Section 4.4). The grind is too fine. Use a different blend (Section 6). Coffee pressed in the filter holder. Shake the ground coffee. Coffee is not brewed or brewed There is too much coffee in the filter holder. Reduce the quantity of coffee in the filter holder. in drips only. Knob (3) is open. Close knob (3). The machine has limescale build-up. Descale the machine (Section 10). The filter in the filter holder is clogged. Clean the filter (Section 9). Not suitable pod. Change type of pod. The filter holder is incorrectly inserted in the brew unit. Insert the filter holder correctly (Section 5). Coffee flows out of the edges. The upper edge of the filter holder is dirty. Clean the rim of the filter holder. The pod is inserted incorrectly. Insert the pod correctly. Make sure it does not come out of the filter holder. There is too much coffee in the filter Reduce the quantityofcoffeeusing the measuring holder. scoop. Please contact the customer service for any problems not covered in the above table or when the suggested solutions do not solve the problem. • 21 •

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English
Problem
Possible Causes
Solution
The machine does not turn on.
The machine is not connected to the
electrical network.
Connect the machine to the electrical network.
The pump is very noisy.
No water in the tank.
Refill with water (Section 4.4).
The coffee is too cold.
The "machine ready" light (20) was off
while switching the selection knob (17) to
the "
" position.
Wait until the "machine ready" light (20) turns
on.
The filter holder is not inserted for
preheating (Section 5).
Preheat the filter holder.
The cups are cold.
Preheat the cups with hot water.
The milk does not froth.
It is not possible to prepare a
cappuccino.
Not suitable milk: Powdered milk or low-
fat milk has been used.
Use only cold, whole milk.
Dirty Pannarello.
Clean the Pannarello as described in Section 9.
No steam left in the boiler.
Prime the circuit (Section 4.5) and repeat the
steps described in Section 8.
The coffee is brewed too fast,
crema does not form.
There is too little coffee in the filter
holder.
Add coffee (Section 5).
The grind is too coarse.
Use a different blend (Section 6).
Coffee is old or not suitable.
Use a different blend (Section 6).
Old or not suitable pod.
Change the pod.
One component missing in the filter
holder.
Make sure that all components are present and
properly installed.
Coffee is not brewed or brewed
in drips only.
No water.
Refill with water (Section 4.4).
The grind is too fine.
Use a different blend (Section 6).
Coffee pressed in the filter holder.
Shake the ground coffee.
There is too much coffee in the filter
holder.
Reduce the quantity of coffee in the filter holder.
Knob (3) is open.
Close knob (3).
The machine has limescale build-up.
Descale the machine (Section 10).
The filter in the filter holder is clogged.
Clean the filter (Section 9).
Not suitable pod.
Change type of pod.
Coffee flows out of the edges.
The filter holder is incorrectly inserted in
the brew unit.
Insert the filter holder correctly (Section 5).
The upper edge of the filter holder is
dirty.
Clean the rim of the filter holder.
The pod is inserted incorrectly.
Insert the pod correctly. Make sure it does not
come out of the filter holder.
There is too much coffee in the filter
holder.
Reduce the quantity of coffee using the measuring
scoop.
Please contact the customer service for any problems not covered in the above table or when the suggested
solutions do not solve the problem.